Would be 0 if it was possible. Would not recommend and would advise anyone that does take their car…read morethere to check if they have actually done anything! Booked an A service meaning a full service and asked for brakes to be checked as high pitched squeel when braking. Called to tell me car was ready and told nothing wrong with brakes as 'there brand new' told them they had been on for 2 years as they fit them please check properly. Said they would take for a test drive (why wasn't this done already?) called me back a few hours later and advised it was ready to pick up. Got there earlier than I said I would on the phone as they said they shut at half 4 when Google says 5. I turn up and they are taking it for 'a test drive' (2 people with a jump pack) 1 came back (meaning they used my car as a run around). He got back and said they might have something stuck in them just drive it off. (Firstly if you removed the brakes during your check when you said they were "brand new" this would be gone surely!) Secondly I asked if they checked them during the service which I was when I was advised they just changed the oil and it was booked for a B/minor service. Looking at paperwork only oil and filter and plug was changed. In what world do you only change oil during any service look online at what an actual B/minor/2 - check lights, exhaust, brakes, , fluids and possibly belts and change air&pollen filter Can confirm non of this was done and no health check sheet provided.

Took my car here for a full service in September 2007 and then a MOT in October 2007…read more Generally the service is good, if you live or work in Felixstowe I can recommend it. There were no issues with the service, however I am not exactly an expert when it comes to cars :) Still going strong so I suppose it was OK. One thing that did annoy me was that when I took it for an MOT 3 weeks after the service they failed my car because of a tyre, they did not pick this up when they did the service and I don't exactly do a lot of distance in 3 weeks. They did also fit a waterpump to an older car that I had (I supplied the parts and they fitted it) which was quite reasonable.

I found their advert in the back of classic ford mag, I needed a gearbox for my car and was having…read moreno luck using local breakers and internet car part search sites. They had a gearbox which was suitable for my car, they had a car that was out in a field that they would tow out and get the gearbox from it. I had a car that had no reverse, they said that they could get the gearbox out and send it to me via a courier, but they obviously wanted paying before they started work. I sent a cheque via recorded special delivery (next day). I managed to find a garage back up in Sheffield that were automatic gearbox specialists and arranged to have them fit the gearbox once it arrived. Apparently it took 3 days for the cheque to get to them - lie No 1. They told me I would have the gearbox by the end of the week - lie No 2. Luckily I was on holiday for a week, and instead of going down to Wales as I had intended, decided to stay in Sheffield and await the delivery of the gearbox. By Thursday (Monday was apparently when they cleared the cheque - 4 days), still nothing. I phoned them and they said that they hadn't been able to drag the donor car out of the field as it had been raining and the field was rather wet. Fair enough I thought, but why didn't they phone me?! They said they would get on with it first thing - lie No2. I waited a few days again and still nothing. By this time I had gone back to work so was expecting a trip down to the TNT depot to pick up the gearbox. I phoned again and was told that it was on a pallet ready to go so I'd have it soon - lie No 4. By the end of the week, still nothing, I phoned up. I thought maybe TNT had called and something had happened to their calling card. I was then told 'do I really want the gearbox as it's still in the car, still in the field'. I said I didn't and that I didn't enjoy being messed around. I asked for a refund, they sent me a cheque in the post. It was £5 short so I phoned up again and they seemed a little surprised and agreed to send the rest. They still owe me £5. I can't be arsed to deal with liars any more, if I'm ever in Essex I'll be asking for my fiver back.

Terrible customer service. He pays a service fee for qoutes. Dare ask him for a estimated cost; in…read morecase he charge you for it. Carry's out work on your vehicle without your permission and charges you for it. Runs test on your vehicle without your acknowledgement. Runs a diagnostic test without my consent and pressure test. All for just a qoute, then yell at me saying "Are you a mechanic?" Repeatedly. I never asked him to run any tests on my car. Carried it out without telling me. Should never of gone to him, now I've lost money :'(

What a fantastic garage! I went in because my car was at home with a flat battery. They ordered the…read morebattery for me, went and collected my car, changed the battery - and I got to use the loan car so I could carry on with my day! They have been amazing - and a good price too. Highly recommend