Would be 0 if it was possible. Would not recommend and would advise anyone that does take their car…read morethere to check if they have actually done anything! Booked an A service meaning a full service and asked for brakes to be checked as high pitched squeel when braking. Called to tell me car was ready and told nothing wrong with brakes as 'there brand new' told them they had been on for 2 years as they fit them please check properly. Said they would take for a test drive (why wasn't this done already?) called me back a few hours later and advised it was ready to pick up. Got there earlier than I said I would on the phone as they said they shut at half 4 when Google says 5. I turn up and they are taking it for 'a test drive' (2 people with a jump pack) 1 came back (meaning they used my car as a run around). He got back and said they might have something stuck in them just drive it off. (Firstly if you removed the brakes during your check when you said they were "brand new" this would be gone surely!) Secondly I asked if they checked them during the service which I was when I was advised they just changed the oil and it was booked for a B/minor service. Looking at paperwork only oil and filter and plug was changed. In what world do you only change oil during any service look online at what an actual B/minor/2 - check lights, exhaust, brakes, , fluids and possibly belts and change air&pollen filter Can confirm non of this was done and no health check sheet provided.

Took my car here for a full service in September 2007 and then a MOT in October 2007…read more Generally the service is good, if you live or work in Felixstowe I can recommend it. There were no issues with the service, however I am not exactly an expert when it comes to cars :) Still going strong so I suppose it was OK. One thing that did annoy me was that when I took it for an MOT 3 weeks after the service they failed my car because of a tyre, they did not pick this up when they did the service and I don't exactly do a lot of distance in 3 weeks. They did also fit a waterpump to an older car that I had (I supplied the parts and they fitted it) which was quite reasonable.

This is an independanty owned accident repair service, built up from scratch by the current owner…read moreof 40 years. They offer a superb service with very well trained staff - both friendly and competant. The owner started as a panel beater so this discipline encourages reuse rather than immdiate, and expensive, replacement. This establishment is accredited with a number of different insurance companies and also offers courtesy car options. The repair centre is situated on the outskirts of Ipswich, very near a petrol station and very close to the A14. Parking here is free and it is the sort of place you can feel confident of a good job done for a fair and honest price.

Absolutely brilliant as always . They have looked after my cars for the past 25 years brilliant…read moreteam , always keep you informed what's going on , they go above and beyond

Brilliant garage with lovely, friendly, informative staff, would highly recommend Barrett Lee to…read moreall, and thank you Carl, really great to get valid information and really lovely dealing with you.

Halfords is over priced but at times I have to go there just because the item I need will take to…read morelong to deliver from the internet. The staff are very unhelpfull and looked lost at times. But it does have alot of stuff in one place and I know of alot of people who like to get everything now and not waiting and saving money.

I felt i should take the time to write after a recent visit to halfords where the staff went out of…read moretheir way to help me as much as possible. I did note the persons name to mention them personally but have since lost it so for that i apologise to them! As is often the case a number of things at once went wrong with my car. Having found out the parts i needed (but not knowing too much about cars), i asked one of the men working there who gladly helped me find what i needed - and even suggested ways in which i could save some money through different brands / deals in store. The cost of repairs / replacements can often mount up without realising so the aprox 20% i saved on what i would have spent was most welcome.. thank you

Terrible customer service. He pays a service fee for qoutes. Dare ask him for a estimated cost; in…read morecase he charge you for it. Carry's out work on your vehicle without your permission and charges you for it. Runs test on your vehicle without your acknowledgement. Runs a diagnostic test without my consent and pressure test. All for just a qoute, then yell at me saying "Are you a mechanic?" Repeatedly. I never asked him to run any tests on my car. Carried it out without telling me. Should never of gone to him, now I've lost money :'(

What a fantastic garage! I went in because my car was at home with a flat battery. They ordered the…read morebattery for me, went and collected my car, changed the battery - and I got to use the loan car so I could carry on with my day! They have been amazing - and a good price too. Highly recommend

I have been fortunate enough in recent years to not really see garages - running new lease cars you…read moretend not to.. Anyway, new business means I'm running a car paid for by myself (focuses the mind), Audi Colchester were professional, slick, and I got free coffee when they serviced my car but for the real work their prices were fairly expensive, hence heading down here. No frills, no free coffee, no glossy magazines to read while you wait... What I did get was competitive pricing, advice, squeezed me in within 3 days and a loan car into the bargain. Busy, knowledgable, and honest - everything a good independent garage should be.

I have used Rockford for many years and always found them helpful and professional…read moreTotally recommend

Beware anyone using Brockford accident repair centre's courtesy car…read more Make sure you get the car checked when you return it. Do not let them fob you off saying it's dark and raining so they will check it the next day. They get you to sign saying this is ok, with you knowing that there is no damage on the car you have just returned, so you sign it quite happily. 3 days later we have had a call saying the car is dented and that they want £80+vat to fix it. Dropped the car off Friday before they closed, and even though they open on Saturday, the car wasn't checked until Monday morning!! Rung them up discussed it in length, then asked to speak to the manager as was getting nowhere. He was out so would call me back later. Instead of doing this, he rings up our insurance company and notifies them of what's happened and starts a claim!! I rung back after hearing the insurance company had left a message on my other half's phone. I speak to the lady again saying it's totally out of order and disputing the whole incident, and then ask to speak to the manager again. He is busy and will call back in 10 minutes. 40 minutes later, he calls back and in conversation says that there is no proof that it happened while we had the car, and that it was just as possible that it could of happened in the yard over the weekend. I brought up the fact that there had been at least one person drive it since we dropped it off to them, as it got moved into their compound. This still made no difference! He then said his intention was not for us to feel that he'd forced our hand, but obviously going straight to the insurance company had done this, and we had no option other than to pay it. We are now out of pocket £96 for damage that we suspect was done over the weekend!! Make sure they check the car whatever the weather, or time of day you take it back.

Never had any problems with this place, staff always friendly and helpful and they are extremely…read moregood when a female driver visits them as they treat them with the respect that any person deserves and not out to belittle them. Very competitively priced and they are not just out to sell you the dearest tyre either. An trustworthy and honest company!

My wife was with a friend who came here for tyres and was most impressed by the service. It's not a…read moreflash place but they give very good prices and advice. I recently bought a set of wrangler mud and snow tyres for my x trail and they beat all other quotes in Colchester .