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    John B Whitlow, OD - West Georgia Vision Center

    4.0 (1 review)
    Open 8:15 am - 12:00 pm, 1:00 PM - 5:00 PM

    Services - John B Whitlow, OD - West Georgia Vision Center

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

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    Ask the Community - John B Whitlow, OD - West Georgia Vision Center

    West Georgia Vision Center - 706-882-0616

    West Georgia Vision Center

    2.3(4 reviews)
    0.0 mi

    Wonderful staff. The doctors make you feel very comfortable and are very charismatic. Everyone was…read morevery sweet. Was in and out in less than an hour.

    I was a first-time patient at this clinic and came in with the expectation of receiving the…read morepersonal, professional, and quality eye care that I need. My experience with Dr. Whitlow was excellent. He was professional, knowledgeable, helpful, and had a very welcoming personality. I truly appreciated the care he provided. Unfortunately, my experience with the front-office staff was the complete opposite. From the moment I arrived, I felt very unwelcome and was made to feel as though my presence was an inconvenience. That is not the type of customer service I expect when I am paying for professional healthcare services. I also have concerns regarding my glasses. I specifically requested an anti-glare coating, and based on the appearance and reflection of the lenses, I am not convinced that the coating was applied. When I returned to the office to ask about it, I felt dismissed and was made to feel as though I didn't understand what I was talking about rather than having my concerns properly addressed. I spend a considerable amount of money on my eyewear and expect to receive exactly what I paid for, along with respectful and professional customer service. Unfortunately, based on this experience, I will not be returning to this clinic. I also intend to file a complaint with my insurance company regarding my experience and the concerns I have with the service I received. I believe they should be aware of how patients are being treated by providers within their network. Most importantly, no patient should leave a healthcare facility feeling unwelcome or as though they don't belong in the community the business serves. I sincerely hope management takes this feedback seriously and addresses these concerns.

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    John B Whitlow, OD - West Georgia Vision Center - optometrists - Updated September 2026

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