The most unfortunate experience at Aveda today more so as i had been their client the longest…read moretime. They have a cancellation policy which is not uncommon. once when I have canceled before close to my appointment, they called back and charged me on the card. This seems usual for many businesses so it was fine. Next time had an appointment within 24 hours (the next day), but my father-in-law got sick and had to be hospitalized. This was a 911 kind of emergency, the day before my appointment in the afternoon I called them immediately to let them know what had happened -- this is the day before my appointment. Nonetheless next time during my visit they wanted me to pay the cancellation charge because it was within the 24 hour policy as the owner kept insisting ( I called later in the afternoon the day before and the appointment was later in the morning the day after). The owner mentioned that it's not fair to other customers -I'm just wondering where is the equity and fairness issue for a client like me who calked a day earlier and had a Medical emergency to deal with. Irrespective of good products and standard service, this is how unfortunate it was and I don't see the right business policy, personal touch or client oriented attitude in this. That too I was charged the next time I went to see them!!! Wow!!!! I am appalled!!!

I had called to schedule an appt with this salon seeing that there were great reviews for curly…read morecuts. I'm on a journey to revive my once curly hair that is now lifeless and stringy due to a bad dye job from a previous salon. From reading the reviews, I knew the stylist at Aruverde were my only hope. When I called to schedule the appt they didn't have any availability for three months. But that didn't deter me, it only spoke to how good the stylist are if they are this booked. So finally, the actual day of my appt arrives and I arrive at the salon only to be warmly greeted by all of the staff members. The salon was adorable, with a high end look but made you feel comfortable. Simony, the owner, tended to my mane. She did wonderful and was very knowledgeable about her craft. We came up with a game plan to get me to my end goal. My next appt is in June and I can't wait to go back and see how my hair has progressed. I cannot recommend this salon enough. These stylist care about the integrity of your hair more than simple fixes or doing a style that will damage your hair. Simony flat out told me that she will never agree to do something to my hair that will damage it and I like stylist that aren't scared to say NO. Give this spot a try, you won't regret it.

I've been hunting for a hair stylist in providence for a while now. I tried StGermaine because it…read morehad 5 starsc and it deserves every one of them. Everyone was super friendly and my stylist Kirsten Walsh did an amazing job. I'm so happy w my hair and she explained everything she was doing and checked In along the way. I will definitely be returning!

This was my second haircut here and I couldn't be happier. I had decided to part ways with…read moreSupercuts and finally treat myself to the haircut that I deserved. What a difference it makes. The studio is nestled back off the main road and is very inviting. The girl at the front desk will grab you a water, tea or coffee upon arrival. The space is fresh, clean and has a great vibe. My hair has never looked so good. Tom takes great care of you and offers suggestions when needed. The final cut is great! My men's cut ran me $35. Highly recommend checking it out!

Jess is the sweetest, most talented hairdresser I could ask for. I haven't dyed my hair in 7-8…read moreyears, after years of not being able to find a suitable hairdresser, I got a small trim from Jess a year ago and knew she was the person I could trust with my hair. Lately I'd be been feeling so low about myself and I needed a change. I told Jess what I wanted to do and oh my godddd did she absolutely deliver. I almost cried when I got out of the chair. Boosted my self esteem tenfold. Vis a vis is a quiet, lowkey spot on Broadway, I wholly recommend them!!! Thank you Jess‍I will include before & after pics in my review:

Alicia always takes such good care of me with great haircuts and color. I will keep coming back…read moreeven though I now live an hour away. I love the location, windows, and plants. Not hard to find street parking

Any of the hairdressers at Impulse is an accomplished professional in the field of Hair and Beauty…read more You can't go wrong with any of them. I have been coming here for more than 10 years and I have always been happy with my haircut, service and treatment. Most of the customers make appointments but they take walk-ins sometimes. They offer many hairy and beauty products for sale as well. They are located inside the Arcade in downtown Providence, on the Weybosset side of the building. For those who need parking, they provide a discounted rate for those using the garage across the street.

Still getting our hair cut at Impulse. Men and women, cuts, color, blow out, up-do, they do it all…read more Hair care products for sale at reasonable prices too. We get a text or email reminder before the appointment. Coffee, water and seltzer are available for customers in the waiting area. Oliver, the house pup, is very friendly and love to have his belly rubbed and to chase his ball. Parking on street (metered), garage across the street, lot one street over behind the hotel. Staff are friendly and talented.

Ello pretty hair salon is extremely over priced and not worth your time or your money. I missed my…read morehair appointment for and I got charged twice for it. I called the manager, She was unprofessional and rude. She did not give me a full refund and I am furious. She acted like a real life Regina George from Mean Girls. The customer is always right and clearly she was never taught that. That is sales 101. As a loyal customer I will not be returning back and will be taking my business elsewhere.

This is a pricey salon ($200-300, gratuity included, for a cut and color), but when you invest with…read morethe right stylist, you get more than the service you pay for. I've cut and colored my hair at home for ~20 years between sporadic/infrequent visits to budget salons to fix mistakes (both netting mediocre results at best). I leave each of my appointments at Ello Pretty confident, with healthy hair and a cut designed for low-effort maintenance + sustainable grow-out. I understand that not everybody feels comfortable walking into the space (I don't love feeling like a misfit in a room full of confident babes, either), but once I'm in the chair, I completely forget there's anyone else around; Lauren treats me like an MVP every visit and I genuinely feel like I'm having a conversation with an old friend. Never do I feel judged, nor like I'm boring her or wasting her time. I don't feel forced into uncomfortable small talk since the conversation flows so naturally; she's smart, professional, and sincerely cool. It's worth reiterating that the price of your visit ALSO includes intangibles like active listening. Lauren encourages me to share my ideas, photos, million questions, and requirements before we start. Any concerns, re: texture, length, complimenting my skin or face shape, color, maintenance, styling, etc. are addressed fully and thoroughly, and she checks in with me several times throughout the appointment to make sure we're still headed in the right direction/achieving the results I want, offering me the control to change my mind, ask questions, or fine-tune along the way. Never have I felt so in control of my appearance, nor had as much trust in the person doing the work - she always knocks it out of the park. The wait to see her can be long, so once you're sold, book an entire series of appointments!

They never let you know what you are being billed for or what they plan to do during your visit…read more Last time I checked out the bill felt high but it is what it. Until I thought about it and asked for an itemized breakdown. Turns out I was charged for two haircuts. Also you can book a cut and color but you end up with highlight a glaze and no haircut. They just do whatever they can charge most for in the time they have. Also very hard sell on products and lectured that if you don't buy products at the salon your hair won't last. Also some stylist require you to stay absolutely still for the entire 4 hour visit. The blame issues on bad color cut or timing on of you move in the chair. It expensive with no perks. No changing room no coat check. No water or coffee. Over priced budget service and every single person leaving the salon has the same cut and color.

I've never had hair problems before I started visiting this salon…read more Disappointed time and time again. I moved from Hawaii and was looking for a salon that specializes in quality hair care and a stylist that had experience with blondes. I did countless hours of research before deciding to come here, and I regret it deeply. I sent numerous photos of my hair, and how I liked how it was- just was moving and was looking to have the same hair highlights and overall color. Every-time I left the salon I was disappointed and felt worse than when I came in. I don't like ashy tones on myself, and every. single. time. I would voice I don't like this color, it's too ashy, and the stylist would just dismiss me and tell me that it's blonde and made me feel belittled to where I felt like my own opinion of my hair didn't matter. I've never left this salon happy with my hair, I've voiced my concern multiple times, but the atmosphere here doesn't feel welcoming if you voice your concerns so why would you want to go back for their "one week" guarantee. Shame on me for continuing to go back, I felt that if I kept giving it a shot maybe eventually my hair would look how the photos of my actual hair was before I moved, but low and behold, my hair is currently darker than my natural hair color.. My most recent visit is the reason for the review, and the reason I will not return, and encourage others to be cautious before choosing this salon. I came for a partial highlight, days before being in my best friends wedding to get lightened up before the big day. What a disaster. Immediately the stylist greeted me and said my hair was green( I disagreed), and asked if I've been in a pool- I haven't, as any blonde knows don't mix your hair with chlorine. She then asked if I had moved, which I had. I then explained that we had a brand new water filtration system installed, as well as a softener but she insisted that the well water caused my hair to be "green" Then we proceed, a few hours later I end up with my hair in a slicked back bun, because they can't get my hair untangled. I was sent home with my hair in a sopping wet bun and told to come back tomorrow. Never in my life have I heard of a salon sending you home and being told they'll fix it later. Needless to say. I went home crying. I called the company that installed our water system, they came out to our house the next day to test our water. Water results came back in, our water Ph, iron levels, etc were better than that of city water... so I'm not sure that my well is to be blamed for how wrecked my hair came out leaving this salon when I've had well water my whole life and my hair never ended up this tangled in my life. I rearranged my entire schedule to come back the next day, they shampooed me, and my hair was dark and ashy... surprise surprise. Disappointed yet again. I went to 2 other highly rated salons in the area to get a consult and another opinion, needless to say they completely disagreed with studio 101 assessment of my hair and did not think my hair had any damage from well water and I showed them the results from our water test. Thankfully I was able to have my hair fixed and highlights put back in from another salon. After paying thousands $$ and numerous visits being disappointed, voicing my concerns- yet being dismissed every time I will not be returning and I would urge others to be wary.

This salon is exceptional--I can't recommend it enough. The staff is incredibly talented and…read moreconsistently ahead of the latest trends. On top of that, the atmosphere is warm, relaxing, and welcoming, making every visit feel like a mini escape.

MOSS SALON is the BEST!…read more Always enjoy a warm welcome at this hip Salon. Talented staff are amazing! Jody is the go to "Master Stylist" whom I adore!!

This has my been my to-go salon pre and post pandemic. They really have my loyalty and for many…read moregood reasons. This salon has around 8 stations s and they are not always filled with clients, two rinsing stations and offer different services which can be listed online. Many of the stylists are very kind and they have friendly banter going on~ upon entry, you are offered coffee, water or tea along with snacks if you end up there for a while~ which can be the case if you do hair colors or a complex look~ I took a journey with Mckenzie from black to blonde, to brown, to red and again blonde. She always offers realistic and hair safe options to maintain my hair healthy but also giving me what I want~ she is very kind and makes me feel comfortable with asking questions and making sure I'm ok during the whole process which for me, can take hours seated while color processes. Yes, it is on the higher end in price, but very worth the service and hospitality and hair care! Staff are LGBTQ+ friendly and very accommodating. I recommend this place to many of my friends and family.

Oof really do not go here. I have been twice to fix my hair dyed. Even the employees said the color…read moredidn't come out as expected. The first time the staff dying it literally said "oh wow this is more blue that I expected". Ended up going back to get it fixed since it was so uneven and somehow ended up with purple splotches all over my head (see photo). The stylist even requested I come back another day to get it fixed because she knew it wasn't good at all. I called today and was suuuuper polite. I said "your employees are all so kind but the hair didn't come out as they said it would". The owner straight up said "f*** you. Do not come back you're never allowed back here." I Was super nice and understanding but she's horrible. I even overheard her screaming at the assistants while I was initially getting my hair dyed. Woman needs some Prozac for real. Jerry and Amy are super sweet and LGBTQ+ friendly though appreciated them.

Caitlin is an absolutely incredible hair stylist, makeup artist, and overall person in general. I…read morefirst heard of her through an old neighbor of mine who had recently gotten married after I loved the way the girls looked in her wedding photos! I asked who did their hair and makeup and she led me to Caitlin at Impulse Hair Designs! Caitlin did not disappoint. I met her in her studio in Providence to get my hair colored and cut about 6 months before the wedding which was wonderful because I got to know her a little bit before the big day. She was amazing right off the bat! Super friendly, fun personality, and an amazing listener. She really wanted to know all about my family dynamics, friendships, and plans for the big day right away. She took the time to get to know me and really listen to what I envisioned for the big day. I brought my mother to my hair and makeup trial about a month before the wedding on 9/21/19 and Caitlin did not disappoint. She was extremely welcoming and made this day FUN for the both of us! She listened to me when I showed her what I wanted and to be honest... I didn't have to change anything from the trial because she was so good the first time! On the morning of the wedding, she brought a great team of 3 ladies to do our hair and makeup and they travelled over an hour to my mother's house, which was so helpful and accommodating. The stylists were friendly, calm, and did exactly what the girls asked for, making sure it was okay with me (the bride) before doing anything unexpected! I am so glad that I booked Caitlin and her team for my wedding day. I felt like the most beautiful bride and CANNOT wait to see the professional photographs! THANK YOU CAITLIN! I will continue seeing Caitlin to get my hair done on a regular basis and will 100% recommend her to friends and family in the future!!

I cannot recommend Caitlin highly enough for your wedding hair and makeup needs. Starting from the…read morevery beginning of the process, she was communicative and easy to work with. She gave me so much time on the day of my trial, honoring my desire to try different looks and take feedback about what I liked and didn't like, and even was willing to do another trial just so I could experience multiple options of an updo vs. a glam wave. I already loved the time I had spent with Caitlin in her salon but the energy that she and Megan brought on the morning of the wedding was more than I could have asked for. They made everyone feel so comfortable, including members of my bridal party that didn't have experience getting their hair done or felt a little awkward. They were so receptive to different ideas and made everyone's hair dreams come true. They were incredibly efficient and we got done in the perfect amount of time. And the hair and makeup itself! My updo was exquisite and lasted all night long with no problems. Similarly, the makeup looked gorgeous throughout the night. I felt like an absolute princess and I am so grateful to Caitlin and Megan for being a part of my day.