Sucks! Rude staff and doctors just rush you out the room and dont take the time to listen to your…read morequestions and/or concerns!

Dr. Nathan Lamborne NPI number 172-0494537 No moral compass,…read moreNo Empathy, Dishonest, I am a DISABLED VETERAN with multiple tours I was referred to Nathan to help me control my pain from dr peters because I was told that he was a great doctor. I did multiple tours overseas for the United States military which I have had so many reconstructive surgeries and also a work related incident that I fell over 30 feet and had to have yet another surgery I received a dismissal letter when I returned from out of state for work stating he's not going to help me and I am not a patient anymore I did not receive a phone call. I did not receive any type of text no email no verbal warning no written warning no counseling nothing I notified his office of my absence for work due to the severe weather like tornadoes, flooding that we had in the months of march and April I even spoke with him in person when I saw him at my last appointment passing in the hallway and lamborn replied, just notify the office and you will be fine I have spoke with other patients in the waiting room and they have missed upwards of 5 to 6 random drug appointments and still are patience I have talked to people that have failed multiple drug tests and still are patient He is still treating. I have not failed a drug test or had any illegal substance in my system. He also falsely accuse me of running out of medicine early on the notice I received when I had to have oral surgery and he increased my dosage which In turn makes you run out sooner He clearly does not care about his patience. He clearly has no empathy no respect and breaks his own policy whenever it suits him I received a phone call from Nathan manager Ashley stating that they did reach out to me Via text and left me a voicemail which I never received due to the area I was in a tornado went through powerlines were down and cell towers were down For some reason, they cannot fathom this I always thought that doctors And nurses were patient advocates and actually had an understanding when their patient was helping the community Recover from such a tragic event Also speaking with Ashley the manager, she stated verbally that I was dismissed for failing a urine screen test Which I received a dismissal letter stating otherwise. So, it appears that she lied in order to cover their mistake. It sounds like to me The Office is Playing favorites and picking and choosing Who stays and who goes I have never been so disrespected in my life and treated like trash These are supposed to be the People that are helping me. I've dedicated 10+ years Keeping this country safe sacrificing my freedom and my body and also 5+ years keeping our community safe. After I posted my review A courtesy refill of a similar medication was sent to my pharmacy and that's when Ashley contacted me These medical professionals have left a horrible taste in my mouth from the lying, the deceptive behavior the manipulation of words and Not taking any ownership for their mistake The difference is if I did receive those messages that they supposedly sent, I wouldn't be writing my review for being wrongfully dismissed and terminated from this practice In closing the people that he is dismissed, negligently read the reviews and the bad reviews. A lot of them stated there has been so much communication problems, wrongful discharges, people older than me and younger than me there seems to be a common denominator in all of these reviews 5/13/25 Furthermore, I received a very threatening Angry text message from ASHLEY AlEXANDER the manager stating that I was Harassing when all I did was ask for my records and pointed out that I was right from a review that was left I will be reporting Nathan Lamborne, as well as Ashley Alexander to the BBB as well as writing a formal complaint grievance to the Kentucky medical board composed the lies the accusations and the wrongful dismissal of myself self and many others suffered from their malpractice and the lack of patient care they made a mistake and now I'm paying for it

I was told that when I went to Dr. Crawford that I was seeing one of the best Spine / Neurosurgeons…read morein the nation... which I have been told many times about many other doctors... but when I checked in to his clinic and was put in a very large exam room with a table lined with chairs I wondered what was going on. Then he arrived for my examination, with an entourage of other doctors from all around the nation to learn from his techniques. I felt like I didn't just have one doctor, but a whole team trying to help relieve me of my pain. His way of explaining things was amazing... never once did he talk down to my intelligence, but told me in terms that I understood exactly what we were looking for. I left that day with a plan of how we can diagnose and perhaps fix it... I left the clinic that day with hope, something I haven't had in a long time. One thing I didn't leave with was a new prescription for a new pill and an appointment three months later to see if it worked. Dr. Crawford is the real deal... it's hard to find doctors that take the time to do it right the first time anymore. I will keep this review updated.

I have been seeing Dr. Sutton for a few years now. He always listens and never down plays my…read moreconcerns and suggests a good treatment plan. Very seldom do I have to wait more than 10 minutes to get back in the office for a procedure or a follow up. His PA Lillie and the staff are extremely caring actually care about me as a patient and not just a number or $. I really can't say enough good things about Dr Sutton and his team. All of them have made a huge difference in my quality of life. A 5 star rating is not good enough they deserve more. If you are looking for a pain management that cares then this is the place for you !

I'm extremely disappointed with the way I was treated by the person who called me to schedule an…read moreappointment. The interaction was rude and unprofessional, and the way the call was handled left a very bad impression of Ohio Pain Institute. I understand that scheduling can be busy and stressful, but there's no reason for patients to be treated disrespectfully. The people answering calls and scheduling appointments are often the first interaction a patient has with a practice, and unfortunately, this experience was far from a positive one. At the end of our phone call, I said thank you have a nice day, and the lady just hung up.

Since Dr. Reasor is no longer there, the place has fallen apart. Kim was great at first but now she…read morewill not work with you about your pain. They will not talk to you on the phone . An AI picks up and won't let you through. Every uncooperative, after years of being a 5 star. Now it's not even a 1.

Coy is new to the office. I met him today at my appointment. He made a great deal of effort to…read morehelp me fill in my annual update on their lap pad. I had to go to Coy five times for help. He was so polite, gracious, knowledgeable & personable. He also took time to chat with me, even though he was having a very busy day. As I watched him check in other patients, he gave everyone the same excellent attention. He deserves a 100% rating. I also want to give Nurse Practitioner Kim Hollcroft a special thanks. She has cared for me for a long time. She is a total delight! No only is she super smart & highly educated, she is extremely caring & attentive to your needs. I am very grateful to her for her exemplary medical help & making me feel better with her kindness. All gold stars for Kim too! Also many thanks to all of the lab technicians at Metro Pain Assoc. Kathy

I've been a patient here for over a year and just discovered I never wrote a review. How can that…read morebe for such a five star experience! I was referred by a spine surgeon that knew surgery was not an option for me. The doctor that had ordered an MRI of my back said I should NEVER consider spine surgery. When I first arrived at this practice over a year ago the PA Shaun Nicole Wright had reviewed my MRI. After an exam she determined I was definitely a candidate for a spinal injection. Since I have numerous issues with my back she let me choose which area was of highest priority to me for treatment. She warned me that whatever I chose would be the only injection for at least three months. When I indicated lower spine she was a little surprised but then on manual pressure examination she agreed. At the end of the first visit I stopped at the office for surgical scheduling for an SI Injection. After the 1st injection I am sold and have recommended to others to skip major surgery and consider cortisone injections. In the past year I have remained in the kind care of PA Shaun Wright. She herself is fabulous, thorough, and well informed. Last November when I needed a repeat of the SI injection she knew the surgeon was going on maternity leave. While I sat in the exam room she reached out first hand to the surgeon to see if I could be squeaked in. The surgeon, Dr Bauer agreed to do my injection in the office the following week since space in the Surgical Center was not available. Not many doctors would be thar accommodating. I have remained a loyal patient since the beginning and go every three months for reevaluation. The injections are so successful that I can go much longer than the three month required interval. Thanks for a true FIVE STAR EXPERIENCE !

I have been a patient with Baptist Pain Management for several years. I love my Dr and APRN. They…read moreare always so supportive. Today I arrived to my appointment 8 minutes late. I honestly thought my appointment was at 9:30. Turns out my appointment was at 9:20. While checking in I was told that I might not be seen due to being late, to have a seat, and she would check to see if I could still be seen. To my surprise the "15 minute late" policy that I found online is not current. The new policy is "5 minute late". I understand that they are busy and have a schedule to keep up with. My issue is, as a patient, when I have an appointment, a block is scheduled off for me. On average a patient is scheduled for a 15-20 minute block. If I am 8 minutes late, and the next patient is already being seen in my scheduled block, why not see me in their scheduled block?? Not to mention how many times I have sat waiting to be seen way past my scheduled appointment time. If the patient cannot be more than 5 minutes late, then the patient should not have to wait more then 5 minutes past their appointment time to be seen. What's goes for one, goes for all. Yes I should have doubled checked my appointment time. Yes I should have arrived earlier. Yes this was also the first time I have been late for an appointment. My being late is not a habit. It was an honest mistake. Just know DONT BE MORE THAN 5 MINUTES LATE

I would recommend this amazing Doctor and his staff to anyone . Their great and friendly makes you…read morefeel at home .

I know this flies in the face of the seemingly endless 5 star reviews elsewhere, but the office…read morestaff is either woefully understaffed or incompetent. I am in constant significant back pain with a herniated disc, and I was referred to Dr. Vermuri to get an epidural injection ASAP. Meeting with Dr. Vermuri went fine and he said to schedule an epidural with his staff. I was told by his staff when checking out that I would hear back from the scheduling person within one to two days. After three days I called to find out when my epidural was scheduled for since I had not heard anything. I was told by someone named Amy that it is typically a week or more before an appointment can even be scheduled, and that they were currently running three weeks out AFTER you were scheduled. When I asked why in the world it takes a week to even get a procedure scheduled, I was told "the only person that schedules epidurals is Heidi, and she can take a week or more to schedule a procedure since she multitasks like the rest of us and has many other duties beside scheduling." So, I am in constant stabbing pain and at the mercy of a single multitasking "when she can get around to it" scheduler to even get on the books. That is one star. Appalling.

Dr Brown done both of my total knee replacements. His care, knowledge went above and beyond…read moreanything I could imagine . His team was amazing and the office staff was amazing. I never imagined I would have the mobility that I have now. I have no regrets and I HIGHLY recommend Dr. Reid Brown.

Had scheduled check ups always waited complained about my knee it was not right told to wait 6…read moremonths then a year. On my year appointment after on hour and 20 minutes I left.

Orthopedic nonsurgical care. Dr. Modlinski reviewed my neck & shoulder MRI in a basic manner that…read moreI could understand. He was not in a hurry & is an excellent teacher. He explained that my injured neck was the cause of my shoulder pain. He injected my shoulder but explained the results will only be temporary & he advised that I get the ery recommended by my neuros