You cannot find a more caring and capable physician than Dr. Patino. He has been my Doctor for over…read more23 years and he has been nothing less than exceptional. He is driven to ensure that you have the comprehensive care you need to prevent issues that may arise without taking careful measures of prevention. I cannot recommend anyone more knowledgeable and experienced to provide you/your family with the healthcare you need. Sincerely, Ted

There was no wait time! The doctor was very professional…read more The staff members are professional and welcoming EXCEPT the lady at the desk!! It's sad that she has to be the first person you encounter with because she's not welcoming at all. She's a bit rude. Luckily the other members of staff are nice people.

I was a patient at this practice for about 8 years. I'll preface by saying for the most part, my…read moremedical care and the medical staff were good. However, the front office staff and office policies have not been a good experience. I recently moved out of state and attempted to access my records via the patient portal and could not access them. Per an email request, I received a phone call saying I could complete a form for my new physician (I've already done this) and if I wanted my records I could PAY A FEE for them to be provided via CD. I have two overwhelming concerns: 1) I and/or my insurance company have paid through the nose for medical care for the past 8 years; and 2) who uses CDs anymore-- new computers don't come with a CD drive! What century are you in? Everything is cloud-based now and precisely why I should be able to access my records via the portal. As an example, I can access my Emory and Mayo Clinic records today (some are over 2 decades old and others over a decade old). This is a terrible business practice and nothing but a MONEY MAKER for this practice. I'm hugely disappointed in this nonsensical practice. And, I would also be concerned about a medical office SNAIL MAILING private, medical records. Isn't this a HIPAA privacy concern?

This practice has a lot of great reviews and I want to share my experience in case it helps…read moresomeone. In January 2025 I made an appointment for the earliest new patient appointment, which was in June 2025. I decided to wait for the appointment because I really appreciated the philosophy found on the website and definitely liked the glowing reviews. I had positive interactions with all staff I encountered and the clinic was clean and bright. The provider I met with suspected a new problem/diagnosis and so started a work up with labs and imaging. Clinic staff did follow up with me once labs resulted out and referred me to a specialist. The ordered imaging was performed ~2 weeks after my new patient appt but I never received follow up, from the NP or anyone else at Ponce Primary Care re: the imaging results. It has now been ~3 months since my last communication, specific to my care, with anyone in this office. I decided to reach out to discuss the standard of care, which I felt to be lacking. Dr. Chad Costley did return my call within an hour or so and he did verbalize disappointment with my situation. He assured me that my experience is unfortunately the exception to their typical patient experience. I was informed that the NP I had been assigned to was "only part-time and here less than a month". I did not ever receive any communication from Ponce Primary Care to notify me that my assigned provider was departing or to invite me to call to schedule with another provider for seamless continuity of care. I was told that my imaging results were never sent by the imaging facility I went to and that "this is where the wheels came off". That is absolutely possible but it was also not confirmed to be true at the time of the statement. The report not being in the patient chart does not mean it was never received by the ordering office or sent to the ordering provider. Sometimes things get scanned and assigned incorrectly, or not scanned at all. Lots of possibilities there. To me, that shows a lack of accountability for not holding a supervisory review of a departing provider's caseload/EMR task list and it also fails to consider that an out-of-state fax number associated with the ordering provider could be the problem. I waited 6 months for a new patient appointment and, whatever the circumstances, was lost in the shuffle. I will not be continuing with this practice, although I'm sure they have many satisfied patients as evidenced by their overall rating. My advice if you wish to establish/continue care here: Be able to advocate for yourself and for your own healthcare. Be knowledgeable about when to follow up on your care in case the practice doesn't. If the wait is still 6 months out for a new patient appointment when you try to schedule, do not think an extra special or VIP experience awaits you - realize that they just might be too busy to accept new patients.

I was refered here from a client of mine. But I wasn't able to get an appointment with the doctor…read moreshe referred me to. Due to she wasn't accepting any new clients. Even so, I really like this place and of course the Dr. Sophie Lukashok. Shes very thorough, empathetic, and compassionate about my concerns. She seems to take her time with me too unlike some offices where they rush to get through to the next patient. I brought my 15 month with me because I didn't have anyone else to keep her on short notice. Dr. Lukashok and her team were very professional about her. Finally I've found a excellent female Doctor that I can go to for my primary care. Theres not enough doctors that have good bedside mannerizims in the states either such as this place. Look no further she's good.

I was referred to Dr. Lukashok by the office of Dr. Bealieau (North Highland Primary Care) and I…read morecannot be happier. Every experience is great, I communicate openly and freely with Dr. Lukashok and have never had an issue feeling as though I am a valued patient of this practice nor that my input is not welcomed in my care. Nothing but candor, and never cold, but intelligent and engaging, Dr. Lukashock is one of the best care-providers that I have ever had. Very much recommended;

We had to use this facility for husband's carpal tunnel surgery…read more Dr. McMillan Starr Jr. was wonderful, meticulous, and very professional. Even one of the nurses said that he is the best. He took his time taking measures of the hand that needed surgery. Dr. Starr made us feel comfortable about the upcoming operation. All staff members were welcoming and friendly. During the follow-up visit after the surgery Rachel was helpful and explained to us how to exercise my husband's hand to help the healing process. We can highly recommend this facility. Great location close to Kennestone Hospital. Easy to park by the building.

I left my session today feeling completely dismissed. Rather than offering support or guidance, my…read moretherapist Sherrie Robert's essentially said there was nothing she could do to help me -- in a tone that felt very careless and unprofessional. When I tried explaining that I was referred here by my doctor/surgeon, she responded as if she didn't even understand that connection. Not here because I chose to but DOCTOR ORDERS. It was frustrating, especially since I came seeking help and followed medical instructions to be here. I expected compassion and expertise, but instead felt brushed off and unheard.

I was introduced to Dr. Heigerick about 18 years ago, and he took a personal interest in my health…read moreand well being. He was refered to me by a friend who still sees him. Everyone I have ever recommended appreciated the recommendation. I have seen a lot of doctors in my life, Dr. Heigerick is as good as it gets! He accepts walk-in business if his calendar isn't full only. It would be best to make an appointment though.

A great experience start to finish. I had a "mother's wrist" postpartum and saw Dr. Sirmon. He…read morecould not have been more kind or understanding. I got an injection and am already feeing so much better. Thank you!!

I had surgery in January 2025, and my patient fees were paid in full before the procedure . Despite…read morethat, I am still receiving bills a year and a half later. It took six separate phone calls just to sort out confusion between two duplicate accounts and incorrect insurance information on file. Even after all of that was supposedly resolved, the billing department submitted another claim to my insurance a year and a half after the original date of service, generating yet another bill. The medical care itself may be fine, but the billing department is disorganized, unresponsive, rude and seemingly incapable of managing accounts correctly. If you have surgery here, keep a detailed paper trail and be prepared to follow up repeatedly -- you may be dealing with billing errors long after your procedure is over.

Please read: My journey started at Resurgence Orthopedics with Dr. Tiliman, a respected physician…read moreand fellow Atlanta native. But respect for the doctor does not erase how I was made to feel by the front-line staff. I left feeling dismissed, uncomfortable, and unheard, and lied on, resulting in a lawsuit at a time when I needed clarity, confidence, and compassion the most. That kind of experience matters. When you are facing shoulder surgery, you are not just looking for medical care--you are trusting people with your pain, your recovery, and your peace of mind. That is why choosing Piedmont Orthopedics changed everything for me. From the moment I met Travis W. Littleton, M.D., his energy, professionalism, and genuine concern stood out. He took the time to explain my options, answer my questions, and help me understand what to expect before and after surgery. I felt seen. I felt respected. I felt like my recovery actually mattered. If you are looking for a complete, supportive, and patient-centered experience for shoulder surgery, I strongly encourage you to consider Piedmont Orthopedics and ask for Dr. Littleton. Tell them Anthony C sent you.

Dr Littleton is wonderful! Very professional and also very friendly. He takes time to explain…read moreeverything he's going to do. I would highly recommend him.

I've been going there since 2012 very professional and I live across town but I take the drive…read morebecause I'm very comfortable with this practice

Been with Dr Okobah for years.. can always stop by ( even without an appointment). Fast and…read morethorough assessment. Great Doc with even better NP's on her staff.