Have been seeing her for almost ten years. Very satisfied with treatment. Excellent doctor and very…read moreinformative toward the patient. Wish she practiced general medicine as well!

Extremely rude staff that do not care about your well-being or mental health. I wasn't even able to…read moresee the doctor after a month of sending over various medical records due to the obstruction of the front office staff. This place should honestly be shut down.

From the owner: Dr. Gross graduated from the University of Pennsylvania School of Medicine in 1972. He works in…read moreAllentown, PA and 1 other location and specializes in Psychiatry and Psychiatry, Geriatric. Dr. Gross is affiliated with Lehigh Valley Hospital Cedar Crest and Sacred Heart Hospital. Meet the Staff: Paul K. Gross, MD Kanma Malhotra, MD Therapist Eileen V. Bridges, LSW, ACSW Jacqueline Turner, PA-C Gregory K. Palmer, Ph.D., MSW Christopher Wolfe, PA-C

Amazing office filled with spectacular Doctors, nurses, and clerical staff. They have great empathy…read morefor all patients and always make you feel welcomed.

Started well but my therapist left. They gave me someone else but they wouldn't accept my…read moreinsurance. They gave me a 3rd person. There was no continuity in care for me. Then the ongoing calls about bills started. They continued after I paid in full. Seemed to only care about filling the calander. I'm looking for a private counselor.

They don't answer the phone very consistently, (maybe still understaffed post-Covid...?) ... so…read moreyour best bet to get things rolling is to drive over and talk to them in-person.

Let's start with the good parts, first the office is nice and clean, a little confusing to find at…read morefirst but overall 5. Now on to the bad, the receptionist is not a real people person to say the least. Speaking to her you would assume that she is the doctor, and that was her office. Next, the first appt. was with the nurse practitioner, she gave me a once over and asked about if I needed any medication refills, she didn't know they still made one of the medicines that I've been on for almost 20 years. She said she knew my previous Dr. who had just retired, and said he was a good Dr., which I totally agree with. Then she said that she would see me again in 3 months. After rescheduling the next appt. a day later the receptionist calls and said that the Dr. wanted to see me instead of the nurse, so I made the new appt with the Dr. Then when I had a month's worth of medicine left I called my insurance company to request the refills from my new Dr. A few days later the receptionist calls me and says that the Dr. doesn't prescribe this medicine and he was going to change it to another one, and he thought that this dosage was to high on another medicine so he was going to lower that. All these changes before I had even met the man. No future plan of action, no step by step, "This is what I would like to do", just I don't like this so i'm changing it. Then the receptionist says "if you don't like the Dr.'s decision then you are free to go somewhere else." So now I am off to another Dr. So my advice would be to make sure your new Dr. will work with your current "cocktail" before just jumping over to a new one.

Miserable!! Doesn't give 2 shits about his patients and will discard you like yesterday's…read morenewspaper!! He deserves -5. Very forgetful. Office is nice but he's nothing but uncaring. If you can throw someone out that's in a horrible state you're NOT a good psychiatrist. Isn't even man enough to discuss not seeing you anymore. Makes you a new appointment and sends a letter saying he won't see you anymore before your appointment. After 6-7 years he just discarded me. Also he will not release my record's. Had secretary tell me it's illegal for me to see my record's. I researched that thoroughly and he MUST give me my record's because they're legally mine!! Don't fall into this mess!! There's better,more caring psychiatrists that would never do what he's done to so many. I was seeking help from a hotline He simply does NOT care about you. I'll need to sue for my medical records. He's caused me to be in a very unstable condition and just does NOT care!! It's awful and I hope I can save others from his mental abuse,EXACTLY WHAT WE DON'T NEED,a psychiatrist that makes you a mental mess. Best of luck to all in finding a truly caring psychiatrist and staff!!

Dismissed me without a referral to another doctor and no further visits. I suffer from anxiety and…read moredepression.