I am not sure the reason for the negative reviews by others. My personal experience with Travis…read moreCarswell and his team is that they are knowledgeable, considerate and extremely helpful. Their office was welcoming and friendly. The rates are set by Allstate, but they do whatever they can to save you $ and making sure that you are covered properly. This agency also cares about their community as I have seen them sponsor several local non profit events and participate in local youth sports. They are a great asset to have in our community and if you are looking for a personable experience with a company that is committed to to making sure you are taken care of and committed to the community, then this is the agency for you.

Travis never available, he misquotes. His communication is horrible if you can even get him on the…read morephone. He is not very professional. I highly suggest a different agent.

Poor customer service. I've had State Farm for over 15 years and seemingly the longer I have it,…read morethe more disappointing it becomes. This agency is unresponsive to text and emails when I have a billing issue or concern but sure don't mind reaching out to contact you when they're promoting their health insurance gimmick sales or pushing automatic reminders. Like a bad neighbor, State Farm ain't there ! Might as well have Geico or Progressive at this point for the call center experience. Save money too

I highly recommend Karanja Brooks to anyone looking for an insurance agent…read more He was friendly and knowledgeable. I was completely impressed with his professionalism. He went above and beyond to help me.

Always friendly and helpful. Doesn't matter what I need, they always come through for me. Wonderful…read morepeople!

Insure with a rose saved me over 1000 a year on my homeowner's insurance. Answered all my…read morequestions and was quick to return ny calls The staff was very professional and worked hard to get me the right insurance that fit my needs and concerns..

Lakisha was the best help I've ever dwelt with from ANY insurance company. TRUE CUSTOMER…read moreSERVICE!!!!!

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