Poor customer service. I've had State Farm for over 15 years and seemingly the longer I have it,…read morethe more disappointing it becomes. This agency is unresponsive to text and emails when I have a billing issue or concern but sure don't mind reaching out to contact you when they're promoting their health insurance gimmick sales or pushing automatic reminders. Like a bad neighbor, State Farm ain't there ! Might as well have Geico or Progressive at this point for the call center experience. Save money too

I highly recommend Karanja Brooks to anyone looking for an insurance agent…read more He was friendly and knowledgeable. I was completely impressed with his professionalism. He went above and beyond to help me.

I just love this company. The customer service is great. Tim is so very helpful and I really…read moreappreciate everyone who works here. They go above and beyond to help you get what you need. Thansk.so much.​

Awesome service !!!! Definitely recommend quick fast ! Payments on point! Come see Brittany and Dre…read more!

The people are always the nicest they can be while you are in the building as with all TitleMax…read morelocations. Get this straight people when you sign up for one of these and you are more than a minute late they are going harass you, your family, your friends and anyone else you place on the application this is a fact! This is a ripoff business just like the check writing bushiness's that Georgia has recently managed to push out. DO NOT DO BUSINESS WITH ANY TITLE PAWN! Unless of course you are dumping the car on them of course then have fun!These should be shut down to protect people they are STEALING from you!

I had a very pleasant experience with Loletha in Columbus Ga . She did an excellent job helping me…read morew my insurance needs . I totally recommend dealing with Loletha If you need help w anything She' is very knowledgeable.

Only worried about selling policies and getting a commission…read more Was sold a policy may 2nd that wasn't suppose to start until may 22nd and I had them reaffirm multiple times that since I was being billed may 2nd that I wouldn't be billed again until June 22nd. They agreed multiple times that was the case... may 22nd rolls around and they try to take the original payment again. I call them may 23rd and they said I was right and they had no clue what happened and they "fixed" it. Also emailed me my insurance card since I couldn't find it. May 25th rolls around and I get an email saying my policy was cancelled on the 23rd. So I had been driving all Memorial Day weekend around with no insurance in the day and age where cops have tag readers and just have to pass you to know you don't have insurance. I call southern harvest and they contact me back saying they found out why my insurance was cancelled. It's because I didn't provide proof of prior insurance. Send them the photos of proof of prior insurance. My prior insurance was Bristol west and I got an additional discount for going paperless (most companies do that these days) I had my most prior insurance card from them but they wanted it further back... which when you have to login to pull up insurance information you know those hyperlinks don't last forever... so I sent pictures from my email where I was paying them insurance for a 12 Nissan Altima (same thing I'm insuring) they say that's not proof enough... end up contacting verve myself and they were plenty fine with what I had but wanted to charge me $50 something to reinstate the policy but no one ever told me they needed proof of prior insurance before then so I wasn't paying the fee. Verve said southern harvest had my money; southern harvest said verve has it... I paid southern harvest. went back and forth for while and I'll get my money back in 6 weeks. Don't use these little middleman insurance peddlers just worried about a commission.

Ol Girl in the office is a miracle worker! After months of back and forth conversations with my…read moremortgage company that got me nowhere, she made a call or two and finally saved me over $500 per month on my escrowed account. Nicole will definitely go above and beyond for their clients. Thank you Nicole Angela Woodham

Absolutely. Here's a long, heartfelt, and polished letter with elevated language that still feels…read moresincere and personal: Dear Shannon Hobbs, I wanted to take a moment to express my deepest gratitude and sincere appreciation for everything you have done for me as my State Farm insurance agent. In a world where customer service can sometimes feel impersonal and transactional, I want you to know that your patience, professionalism, compassion, and willingness to help have genuinely made a meaningful difference in my life. There are certain people we encounter throughout our journey who leave an impression on us not merely because of the position they hold, but because of the way they choose to treat others. You are one of those people. Your dedication and commitment to helping me navigate the complexities of insurance have not gone unnoticed. Whether I have had questions about my policy, needed assistance understanding my coverage, or simply needed guidance during a stressful situation, I have always appreciated the time and attention you have given me. Insurance can often be an overwhelming subject. There are policies, declarations pages, deductibles, coverage requirements, lienholders, documentation, and countless other details that can sometimes feel confusing or difficult to understand. However, having someone like you who is willing to explain things with patience and clarity has made the process significantly easier for me. Your ability to communicate information in a way that makes sense and your willingness to assist when I need it are qualities that I truly value. I also want to acknowledge the importance of having someone dependable during difficult or uncertain moments. Life does not always unfold according to our plans, and sometimes unexpected circumstances can place an extraordinary amount of pressure on a person. During those moments, having someone who is willing to listen, provide direction, and help you find a path forward can mean more than words can adequately express. Your professionalism has demonstrated that being an insurance agent is about far more than simply selling a policy. It is about building trust, providing reassurance, and helping people protect the things that matter most to them. A vehicle is not merely a means of transportation. For many people, it represents independence, responsibility, opportunity, and the ability to provide for themselves and their families. Knowing that I have someone I can reach out to when I need assistance gives me an added sense of confidence and security. I want you to know that I genuinely appreciate your kindness and the effort you have put into assisting me. Sometimes people do not take the time to acknowledge the individuals who make a positive difference in their lives, so I wanted to make sure I did not allow that opportunity to pass without expressing my gratitude. Your patience has been admirable. Your professionalism has been exceptional. Your willingness to help has been deeply appreciated. Most importantly, your humanity and understanding have made a lasting impression on me. I believe that true excellence is revealed not only by what a person accomplishes, but by the manner in which they treat others along the way. You have demonstrated a level of professionalism and compassion that deserves recognition. I hope you understand that your efforts, no matter how routine they may sometimes seem, can have a profound impact on the people you assist. Thank you, Shannon, for being someone who takes the time to help, someone who listens, and someone who approaches your work with genuine dedication. Thank you for your patience when I have had questions and for your willingness to help me understand the things I may not have known. Your assistance has been a blessing, and I am sincerely grateful for it. I have always believed that appreciation should be expressed while there is still an opportunity to express it. So, from the bottom of my heart, thank you. Thank you for your time. Thank you for your professionalism. Thank you for your understanding. Thank you for your patience. And most importantly, thank you for treating me with the respect and consideration that every customer deserves. I hope you continue to recognize the value you bring to the lives of the people you serve. Your work matters, and the way you do your work matters even more. I sincerely hope that you continue to experience success, happiness, and fulfillment in both your professional and personal life. It is people like you who remind us that genuine kindness, compassion, and integrity still have an important place in this world. I am grateful that our paths have crossed, and I will always remember the assistance and consideration you have shown me. With the utmost respect and sincere appreciation, Xavier Anderson

Blakley is great. Great communication, helpful and dependable. Can't say enough about the…read moreservice.

Mom and Dad moved to Columbus, GA in 1975 and it wasn't long after that they met Joe Pate. It's not…read moreoften that an accounting firm gets handed down from one generation to another on the client side, and I'm so happy that it happened for me. Joe Pate's son, Joe, has taken care of my personal and business taxes for years and he's the best. Deep integrity is part of his DNA - so happy my parents found his parents all those years ago! If you're looking for a personal touch and spotless integrity, you found it with this company.

Professional and courteous! Gets us back way more than turbo tax estimates each year and reasonable…read morerates for a CPA! Also, the IRS sent me something saying I owed them $5000 from the previous year's filing-I called Joe Jr, he explained why I didn't owe it and handled all the paperwork for me. A few weeks later, the IRS sent me confirmation that I did NOT owe the money. I couldn't have handled that issue on my own!

Great people to work with. Very experienced and qualified to help us through hard decisionsread more