I was with a competing insurance company for over 25 years with excellent customer service . That agent retired and sold his agency . i switched to John Klein and he assured me he would provide the same customer service . Two years later not a single interaction w him as he turned me over to his young inexperienced staff that have a lot to learn . Rates went up 12% in year one then 18% more year two . Zero accidents , zero tickets , clean record . I switched again mainly for customer service and then find out i am now saving over 20% from my original policy w him and a staggering amount over their current quote read more

His team was really helpful. They helped me when I was in a serious jam. I needed home and car insurance that was affordable and I needed it quickly. Not only did they get that done for me, but they also made it easy, handling most of the complicated paperwork. read more

I've lost track of how long we've been doing business with John but certainly long enough that he knows enough about my family to make sound recommendations for both home and auto insurance. He's never been less than completely professional and deliver excellent service on a timely basis. Wouldn't hesitate to recommend him to anyone looking for a top notch insurance agent in the Westfield area. read more

I am not one to normally right reviews, but this is one that gives me great pleasure. Once again, as he has done many times before, John Klein has proved to be the best Insurance Agent ever. Each and every time I have had a problem he has dealt with it promptly, efficiently and compassionately. There is no better agent anywhere. Thank You John Klein for always doing the right thing and for doing it with a smile Nancy LiBrizzi read more

I had the best experience at john Klein- state farm insurance! Working with Rosa was a breeze. She was prompt,professional and answered every one of my questions, Rosa was very thorough and helped me get a good coverage at a competitive rate! I would highly recommend John Klein- StateFarm insurance for all your insurance needs! Thank you Rosa for being amazingly patient, it was a pleasure working with you! read more

Ive used John on several different policies. His attention to detail and responsivness has made him a great agent for me. I would recommend him to anyone who is in the market for insurance needs. I used to sell insurance myself through a seperate company so I know the business... one of the most important thing about insurance is the agent, because he helps guide you to the right policy..... john is the person I trust to do that. read more

John is an expert in his field, and his customer service is second to none. It was a pleasure working with him.

I have received nothing but wonderful service from Eric at John Klein's State Farm agency as I searched for Home Insurance. Eric was extremely helpful in explaining all my options, what works well and what I don't need. It was an absolute pleasure and I have no reservations recommending him for those in search of a similar service. read more

John Klein is a fantastic insurance agent. He is honest, reliable and an overall pleasure to work with. I highly recommend John and his team to handle any and all of your insurance needs. I promise you won't be disappointed! read more