Save money, go elsewhere. Employees were nice, but the prices were not. We had 1 W-2 and a 1099 for…read moredividends, overall not that much. It took 2 hours and we walked out of there over $300 poorer than when we walked in. Find someone else if you don't want to take a bath.

My dad and I dropped our paperwork off and it was ready the next day. Daphne went through the…read morereturn with me and I received my refund right then and there. Friendly service. Will definitely return.

We have been here for 3 years. Had to wait 30 min even though we had an appointment. Staff was ok…read more Was having computer issues and receptionist did let them know we were waiting but nothing more. Person who did our taxes was great and even help with extra advise on a question we had. Over all. Not bad but a little expensive.m

The office is closed. Really? Why? So I called the Killeen H&R Block to ask why. They said you have…read moreto make an appointment. Whatever happened to people showing their asses up to work? The door states "walk-in and drop off" not make a damned appointment. In the middle of asking why the office was closed & why I had to make an appointment-aka are they closed permanently; which I tried to ask-the woman on the phone she cuts suddenly places me on perpetual hold! I guess my question was just too hard for her. Your representatives cannot even answer the question on the phone-really; who do you hire? Apparently not people who can answer the phone and respond to questions. So, after being a loyal client of many years, I made an appointment with a board certified CPA. Goodbye H&R Block. Historically bad service.

Went in person to make monthly payment and the next day the company took out the monthly payment…read morefrom my account again. At first They wouldn't give me refunds or put it towards the next months payment until I went in the store and demanded it back. I have to wait two weeks to get my money refunded.

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Kathy is great. She makes you feel right at home when you walk into the office. She really…read moreexplains why something is or isn't deductible and helped us figure out the right amount to withhold from our pay so we'd have the desired results come tax time. Playing around with all the calculators on her website is fun too. Highly recommend.

From the owner: Specializing in tax return preparation, tax issue resolution, prior year tax returns, audit…read moreassistance and representation before the IRS. Individual and small business tax preparation and trucker returns. Bookkeeping services. Payroll services available for bookkeeping clients.