My boiler stopped working briefly due to the pressure in the boiler dropping. I called out these jokers who said they would be out the following day.
During this time I spoke to a friend who advised me to turn up the pressure and talked me through it...and low and behold the boiler starting working again with no issues.
The following day came and we decided what the heck we've got an appointment so why not get it serviced. A bloke called Paul came out spent about an hour poking around the boiler then came down the stairs and stated that he couldn't get it working and the valve was gone! For a new valve it would cost £180. This 'service' and new diagnosis cost the grand total of £60 and we were left without central heating . It would take a week to order in this new valve apparently.
In the meantime we asked another plumber (friend of a friend) to look at the boiler for us who within minutes told us that the valve was working fine and some one had reset the pressure gages incorrectly. He fixed it and charged us £40 for the call out and to fix the problems - note: problems we didn't have until mr Moran and friends got involved.
Mr Moran has been informed of this fiasco but has declined to reimburse us or take any accountability. I therefore have no choice but warn other possible customers to steer well clear.
Yours sincerely a dissatisfied customer. read more