The Peter Ross shop is very competitive considering that it isn't part of a large chain. You…read moreappreciate this as soon as you walk in. The owners offer a personal service, and it really feels like they are there to help you find what you are looking for, not buy the most expensive item in the shop. You are treated equally well, whether you've come to buy an HD ready TV, or a 3.5 m telephone extension. I like this shop because they havn't forgotten about customer service.

This is a great little independent electronics store specialising in televisions and audio-visual…read moreequipment. Here you get friendly and professional personal service, they really are customer focused. They have a really wide selection of TV's, DVD players etc, probably the widest selection in the area. Prices displayed are usually slightly higher than the big chains but once you start chatting with staff they are usually happy to give a discount.

I bought an induction hob from Gotchs in Selby and had it fitted by them in October this year…read more within two months the hob made a loud banging noise, caused a fuse to go and broke. Whilst outside the 30 day right to refund and return stipulated under the 2015 Consumer Act this is well within the six month period in which it is the retailers responsibility, not the manufacturers, to either fix or replace the item. Gotchs failed to recognize this and told us we had to go to the manufacturer. This is very unhelpful and I'll-informed customer service. This really does need rectifying as Gotchs will lose customers.

Gotch's of Selby ltd, is situated on the corner of Micklegate and finkle street. There is no…read morecustomer car park but there are a few pick up spaces outside the store and a fair sized pay-and-display car park opposite. Gotch's is an electrical store selling very much what you would expect in the likes of Curry's on Gowthorpe. Gotch's is a family run business that has built up a good reputation amongst the locals not only for its goods but also for it excellent sales and after sales service. The Interior is larger than you would think with a range of house hold appliances as well as ranges in TV's and music. In the past we have brought a freezer and a tumble dryer, and that's even after shopping around for prices. The prices are too similar to bother with the big companies and its nice to support a Selby business over the national stores.

I had a Samsung Galaxy S6 edge that wouldn't turn on, so i sent it to that repair shop, i thought…read morethe problem would be the battery, when the phone returned to me, the charging port was damaged and they stole my SIM card tray, i then went to the shop and asked for it back, and when i inserted my SIM card, it only says Emergency Calls Only, i tried 2 different SIM cards and tried them on different phones, they worked on the different phone but not on my S6 Edge, the owner also told me that it was me that broke the charging port when the charger used to plug in before i sent it to repair! When i rang in, they said it could not be fixed! I DO NOT RECOMMEND ANYONE TO GO THERE!

My partner took her HTC 1 phone for repair, the asian male ( the owner ) said yes no problem we can…read morefix it, he took the phone and passed out a receipt. After a week my partner rang for an update on the phone, she was told that it couldn't be fixed, yet previously he said it could. When my partner picked the phone up the owner conveniently took the receipt off her and passed the phone back saying no it can't be fixed, on top of this the phone had been damaged further (the screws were damaged, the battery cover didn't fit back on and an electronic contact had been snapped off rendering the phone useless also the volume key was missing. Me and my partner visited the shop on the 10th April (A.M) to resolve this issue and we were told that ' this phone was never taken to the shop ' and he didn't have a clue what we were on about. This trader has been reported to trading standards and they have given us instructions and advice on resolving this issue. I would just like to add we are a couple in our 40's and don't have a habit of trying to get people in trouble but this is a really disgusting and incompetent way to treat the paying public.

Brilliant local firm with expert knowledge! The staff offer…read moreimpartial advice and the aftersales service goes way beyond good. Why go to a chain store when you have such an excellent offering, family-owned and operating in St Annes. Ten out of 10!

The store for electronics and gadget geeks :-) A good range of stock including phones, Sat Nav…read moresystems, walkie talkies, gadgets, toys, CCTV, metal detectors, computer memory, components etc. etc. Plenty of staff available on the day I visited, so all in all a perfectly fine electronics store.

The product range has dramatically improved, some prices are a little expensive but overall good…read morefor the gadget lovers. The staff knowledge is good however they're pushy and pounce on you when you walk in, some training would help. A simple hello is good enough, I'm sure they do it to put off thieves but it puts off genuine customers too. The store is well laid out and easy to navigate but if you can't find what your looking for the staff will point you in the right direction. Keep an eye out for the clearance lines, you'll see them dotted around the store and there are some good deals to be had, especially if you're happy to have the last model rather than the latest model.

Trundling along North Street I'd almost given up looking for Maplin's and headed to P.C. World when…read morea man asked me for directions. I couldn't help him and said in passing that I was looking for Maplin's, he promptly gave me directions and I was soon in this Aladdin's Cave of electrical components. Being slightly out of the city centre this electronics shop is vast compared to my other experiences of Maplin's. You can get loads of little bits from transistors, to hard drives and a cacophony of wires to larger goods such as disco lights. Everything is here to enable you to vamp up any gadget you may have lurking in the house. Despite the size the layout is well devised, staff are able to find things quickly and can offer what seems to be knowledgeable advice on what you need, although I am no expert.

This place is my mecca. Maplin to me is like a shoe shop to the wife! I have spent many hours just…read morewandering around here playing with gadgets and boys toys, the disco lights area is a favourite but I do get funny looks when I'm doing my Saturday Night Fever routine. If you need anything electronic you will find it here, from a tiny resistor to a great big speaker they will have it! The only thing that stops this place from being 5 star is they can be pricey on componenets compared with Farnells and CPC but if you need it today and need any advice this lot will sort you out :)

what cryers staff dont know about hi-fi/tv's etc , isnt worth knowing. the friendly staff are very…read moreknowledgable especially when it comes to hi-fi systems & the various cables that go with it