I was running out of time and options of where and how to ship my item to Mindanao. My first…read morecourier of choice would not accept my item unless I go buy my own set of bubble wrap to add to the existing cover that I have made for my package. The people behind the counter said that it would be costly if I choose to avail of that added service from them. Frustrated, I took my bulky item with me and went away. I then dragged my sister to help me bring my package to the JRS Express shop that was a couple of kilometers away from where we are. At the JRS Express branch in Putatan, the lady in charge of evaluating and accepting items for delivery was so helpful to us. She carefully inspected and measured my large and irregularly shaped item. She then computed for the shipping cost and asked me if I'm willing to pay for it. I immediately agreed as it was cheaper than what the previous courier was charging me. She then gave me a receipt and a tracking number and informed me that my package will reach its destination three days after. I was so happy when the recipient told me that she had already received the item on the evening of the following day. I was so relieved and thankful that JRS Express made it easier and more convenient for me to complete my transaction.

I am so, so lucky that my apartment is located within 5 minutes from LBC, and even nearer is 2Go…read morewhich is just 2 minutes away. I often use Xend for sending stuff I've sold online (since they have cheaper shipping fees for bigger packages, flat rates, and they pick up the package from your doorstep *cough cough* and I'm lazy *cough cough*). But for sending important documents and CD files to my clients, I send them through 2Go. 2Go is more reliable than Xend, and has cheaper rates than LBC, and I guess this is just a personal preference of mine but don't you just love that shade of magenta they use in their branding? It's so refreshing to the eye! Their next-day delivery is really helpful too when I'm in a rush to send important documents. Sometimes I do find it more practical and time-saving to send documents and other stuff via couriers as opposed to bringing them myself to my clients office. Also, it's worth noting that the staff in this 2Go branch are really nice. They're so nice that they even let my dog inside!

They should close shop. Basically you hire them if you don't…read moreever want to receive your package. In my case, my package arrived in the country last 11/14/2018. It was written in the status that it was out for delivery on 11/15 - failed. Sent an email to customer support and got a reply of assurance that my package will be delivered. Then 11/16 - failed again. So I called them up to ask what was the problem which they couldn't answer and told me to wait for it in the next few days. They asked for my address and contact number again just to make sure that it's right. 11/17 - another delivery attempt failed. I was home the whole day, even received packages from different couriers. 11/19 - another delivery attempt failed. I called them up again to ask for the status and told me to wait for the delivery (no exact date, they said they can't make promises. WTF!?) I don't think they were even trying. 11/22 came i check for status and accdg to their website they brought it back to the sender/warehouse. Talk about incompetence.

This is one of the few online shopping and shipping company that I trust with my $$$. Now, it took…read moreme a while to order at US2MNL because of their long list of requirement but they only need that to make sure they're ordering the right product in your behalf. At that time they only had one shipping option in which you'd have to wait about 2 months before your package arrives. I know that might not seem like much time but for someone who has internet trust issues, that's super long. For example, you order something that's worth 10k, you'd have to pay about half that which is 5k and wait for two months to know if your order's coming or if you've been duped 5k. Thankfully there were a lot of good reviews on their page already and I was sort of at ease because I think they had an idea on what I was going through. I was messaged the moment my order arrive and I picked it up hassle free. You could also opt to have it shipped to your location but their bodega was near where I was at that time. You can be sure about US2MNL and know that your orders are safe. Oh and they have air freight now which arrives in half the time!

LBC I believe is a business that has served as a godsend for many people in the Philippines. Being…read morea country that receives remittances from overseas day in and day out, I can only imagine how convenient and useful LBC has been for them. In my case, I was able to experience the reliable and efficient services of LBC both as a receiver and as a sender. I sent money to a friend whom I owed as they requested that I do it via LBC so I acquiesced. My money was there in no time. I've also received packages here completely hassle-free from the other side of the metro. Seamless and service-oriented.

I'm so thankful that remittance is now available at shipping centers. Some remittance centers are…read morealready available but what I noticed was remittance at shipping centers is way cheaper particularly with LBC. It saves me a lot of time and effort. I've always been given the task of delivering money from Las Pinas to Pasig or vice versa. Plus, the trip going there takes around at least a hundred pesos when compared to around less than a hundred pesos if you just remit the money via LBC. The transaction is also easy and wouldn't take you more than five minutes especially if you already have the LBC ID. I was also able to pay my friend for a commission to make a cowl for my Batgirl costume. She lives far up North in Bulacan and I, on the other hand in Pasig. It would cost a lot if I had to travel all the way there compared to the 20 pesos remittance fee.

Everybody knows what LBC does and how trustworthy they are when it comes to courier services, which…read moreis probably why they have a branch at every corner in the metro, and (at least) one in every province. That is also the reason why they are swarmed with loyal customers in each of their branches. I hate going for LBC errands because waiting for my turn takes so much time. But when nobody else is available and our deliveries (for business) need to arrive to a certain location the next day, I brave the queues and go to the LBC branch (we only trust the deliveries of our items to LBC) in SM Southmall, since it's the one closest to our house. As expected, the queues are usually long. But this branch is quite impressive because transactions are quick, or quicker than you would expect. The people on the counters were also polite and approachable. I had several inquiries regarding their services, and they willingly answered my questions.

I flew all the way from Phoenix to the Philippines with 130 lbs worth of luggage. By the time I…read morearrived in Manila after 21 hours of travel my back already had a personality of its own and would have killed me if it could. Of course, the things I brought home wasn't all mine. Most were "padala" from my mother's Filipino employees and they had asked me to send it over to the province for their families once I reached home. A particular item that I had to send was a tablet and it was to be shipped all the way to Davao. And of course, I chose LBC as the courier. LBC has always been reliable through the years. I've never had a bad experience here. Everything is done so efficiently that I never have to worry about my item never reaching its destination. The Alabang Town Center branch made the experience so easy for me that I actually threw away the receipt as soon as I left the place. (Yes, I was that trusting) Great branch, easy to find and no long lines. Kudos!

I tried to ship house keys to Canada. I went to LBC, they said they would check to make sure they…read morethis was an acceptable item, which they confirmed was. They provided a packet I taped the two keys together and inserted them in the packet. I got a tracking number and checked it and it was updated to confirm the item was received at their warehouse and then handed over to their delivery partner DHL. The tracking said delivery to TIE-UP. I waited a couple days and then decided to find out what this TIE-UP referred to and why no update. They told me that the package was in DHL possession and would be updated when the package was on a flight out. Nothing happened so I called them again. They said they would escalate the matter and that I should call back. Finally 9 days after I dropped off the package it said it was back at their warehouse. I called and they said DHL had refused the package because it was in the wrong envelope. FFS these people are as incompetent as it gets. I was then told I had to go back to the drop of store to get them to retrieve my package. It was put in a document package and thats why it was refused. So what the price would have been the same. This is just the worst customer experience that I have ever had. Fuck LBC and Fuck DHL.

My mom and my dad moved out of their respective provinces and into Metro Manila, so we have our…read morefair share of relatives from Mindanao, specifically Davao and Cagayan de Oro. My older brothers, when they moved out, also moved out of the Metro, to places like Japan and CdO again. When we have to deliver some forgotten clothes or we decide to surprise them with some treats you can only get in Metro Manila (like some clothing brands not yet available in the province), we use LBC. There are cheaper options, to be sure, but LBC offers professionalism that you can't avail of elsewhere. I'm particularly fond of the online tracking features, which allows you to find out where your package is when you take note of its tracking number. When important documents are concerned, LBC is the sure, safe choice. Also, it's really convenient how you can pay your other bills here, which is what I do to avoid the long lines at other centers.

Complain ko lang po sobrang tagal ng cargo ko…read more Nauna pako sa cargo ko. At multiples call, iba iba ang update. Nasa custom na ng pinas nung may 30 2 to 3 days tapos nung lumagpas ng 3 days eh wala ng masagot na ayus everday nako halos tumatawag wala paden. Pinatawagan kuna sa friend ko Ang sabe eh 3rd week of june pa tapos na vacation ko.

As an online shopping addict, I'm quite familiar with the comparative rates of couriers here in the…read moremetro. To be honest, LBC's rates are a bit high compared to others -- at least when we are talking domestic shipping. I've never been able to send a parcel for less than P100, even when the destination is within Manila. To be able to give you a point off comparison, Xend does it for P65, while Margaux will charge P45. Yet, when I have an item that needs to get to the recipient within a tight time frame, I go LBC simply because they are reliable. Now, when we are talking international freight, that's where LBC wins on both quality and service. They charge a flat rate of $65 per balikbayan box that ships by sea from California to the US. There are no weight restrictions for this rate: stuff everything you can into the box, and as long as it fits, you don't pay any extra. Even during the year-end holiday rush, our LBC balikbayan boxes manages to reach us safely in a timely manner -- year after year, no fail, and that's counting last year's major snaffus at the Port Area in Tondo.