When we think of the Post Office we often relate it to having slow service, long waiting time and…read moredifficult to talk to staff. And that might be true before but it isn't now, not anymore. From what I can tell they've updated their system, put competent and very friendly people there and with regards to delivery, it'll get there for sure it'd just take a little bit more time be patient. Though I've been to a number of PhilPosts, this one takes the cake. They have fast service and everything is neat and organized. I have one instance that I needed a stamp or whatnot and even though it'd mean taking away business, they directed me to the right path and sent me on my merry way. I mean they could've just said something else and really, I won't know till a few months time if they tricked me or not. And that's happened to me on more than one occasion. Have a little more faith in our Post Office, service wise they're pushing it further and trying their best to keep up with the times and maintain a very affordable cost.

Hello, I have been waiting ages for my package I orderrs beginning of December I need to know wh y…read morethis is takingnis long as it has. And when do I get a estimated arrival date. My package has been sending intransitive for a month. I'm rather annoyed and probably will never order from the Philippines ever gain.

I mailed out a paperwork to the U.S. via registered mail at the Makati Central Post Office in June…read more2025. Three (3) months has passed and the recipient in the U.S. still has not received the registered mail. I also sent a copy of the same paperwork via regular mail and it also has not been received by the recipient in the U.S. It's a disgrace that the Makati Central Post Office is unreliable. It is possible that there are mail thieves somewhere in the process. Nick M.

I first sent paperwork through registered mail from the U.S. it never was delivered to the…read morerecipient at an office on Ayala Ave. I sent the same paperwork a 2nd time via regular post and it's been three weeks and it still hasn't been delivered. This is a large envelope. What the hell is Makati post office doing with the mail?

I make a trip to the post office three to six times a year. No, I'm not sending love letters…read more Rather, I'm sending big boxes that are either full of toys and clothes for my wife's niece living in Sweden or loaded with books and collectibles whenever someone buys the occasional stuff I sell on eBay. Sending stuff in big boxes abroad has never been a chore for me. I actually find it easy because Barangay Bel-Air has a satellite post office along Valero Street. The small office is air-conditioned and the longtime postal workers on duty are very polite and reliable. In the years that I have used their services, I never had a bad experience with the post office guys in Bel-Air. Plus, there's rarely a crowd lining up in this satellite office, unlike in the main Makati City Post Office along Gil Puyat Ave. In spite of what they say in the news, the Philippine Post Office, or PhilPost, is still the most practical way of sending letters and parcels to any point in the world. For one, the national postal system has all the necessary infrastructure to perform all mail-related services. The best thing about PhilPost is they have the most affordable rates for letters and packages. And if you know when to send your goods (avoiding Christmas and other peak holiday seasons), PhilPost can actually beat the delivery dates of big private couriers, especially when it comes to international shipments.

The clerk is by far the most hostile and rude employee I have ever encountered in my whole life…read more She greeted me with "What do you want??!?!". When I asked her if I could see the weight of my parcel on her weighing scale, she said "Do you doubt me? If you don't trust me then go to another post office branch, go to the main branch and send your stuff there. You're the only customer ever who requests to see the weighing scale." All this with her exasperated and intimidating voice and eyes that look like she was gonna murder me any second. I did not feel safe, and do not recommend that people send their items here because I felt like the clerk hates people and would sabotage their mail.

I've been waiting for Literally MONTHS for my "fun stuff" online for a total of around $35 with a…read moreSAL shipping. 14-30 days. Cool. I'll wait. Guess the freaking what, ithat was supposed to arrive last april 2016 to early may 2016 and NO SIGN OF IT! I even tried telling Jlist about this and they shipped a new one. 14-30 days. It's been 20 already and nothing! 2 SAL shipping lost? what the actual hell, Philpost? Are you against people buying those those stuff? I've tried sending them emails after emails but no reply.

I honestly have a love-hate relationship with Philpost. I guess it's the gravity of the situation…read morethat gets me irked over them at times. Let's say my German friend is leaving for Japan and she needed something from me right away to bring in her trip. So of course I would use EMS for that. For the thousands of pesos that I've paid to send the small package to her, I would expect it to get there in a matter of four days to one week, depending on circumstance. But lo and behold, three weeks has passed, my friend has not received the packet yet. It was only the day before her departure that she received the thing! I don't really care if there was anything that happened in between. It's EMS, a premium mail class that's been paid for, by (let me reiterate) the thousands. I was utterly dissatisfied that one time. The same year, I have sent out Christmas cards, mostly to US addresses. Guess what? Only one got to the consignee, and the rest were mailed back to me. I don't even want to know what in the universe happened there. Everytime an envelope was mailed back to me, I hit my head on the desk. Then again, I gotta love them for the lots of times they didn't tax me enough, and joked around my peculiar taste in online shopping. To put it simply--"dinaan nila sa tawa". When they saw that I ordered a pink-colored curly long hair wig, they laughed. When they saw that I ordered wooden rocking horseshoes (google it, friend) , they laughed. Okay, they didn't really laugh at the golden (plastic) saturn orb lighter but they loved it anyway. When they saw the (stainless steel)armor ring, they didn't even know what it was until I explained how it's worn. They still laughed. (You probably know what anime I was trying to cosplay here, huh?) In the end, in all of those items, I've paid like 40-70 pesos customs dues (geez, the fees increase dramatically every year, huh?) So In all fairness, they have their good points too. ....Except that one time when my order went above 12,000 yen. My arse was taxed so hard, I went home crying. I guess the wisdom I can impart to you guys (in matters of not getting taxed too much by the customs) is to SPLIT YOUR SHIPMENT, especially if your shipping cost isn't more than the item's cost. Like this example: a DVD priced 7,500 yen with shipping at 900 yen. If you want another DVD around the same amount shipped with your first order, prepare yourself. Sure, you only pay another...what, a few hundred yen for additional weight for the additional item? But if you get taxed, it'll amount around half of your total price + shipping cost. In pesos. There's a magic formula they use to compute customs dues, but no matter how you look at it, it just arrives at half the total cost. It's ingenius, I tell you. SPLIT YOUR SHIPMENT, friends. Not doing so has gotten me paying fees that made me bleed, as compared to completely getting them "duty-free" and delivered to my doorstep because the declared amount just totalled to...umm, "barya"? But of course, it's still totally up to you, whether you want to pay a little extra shipping cost or you know...risk it.

E-mail and texting has overtaken snail mail as the main form of correspondence between people. That…read moredoesn't mean that people no longer write to each other using letters. This building is the central building for the country's mail sorting and distribution process. I pass by this mammoth of a structure each time I go to school or head home. It's a wonderful thing to behold. Few government buildings are as imposing and big as the Manila Central Post Office. Indeed, when I look at this structure I often wonder to myself why the country isn't littered with more structures like it. It's neoclassical structure is like a breath of fresh air compared to most of the box like buildings that I see populating Manila's streets. I love this building because it reminds me that there are hidden architectural gems in Manila that will stand out and make me look twice each time I cross the street or look around the corner.

The Manila Central Post Office never fails to move me and make me sad at the same time. It is…read moreeasily the most iconic and impressive building in Manila, and it is almost palatial. Seriously, looking at the Post Office loom over you as you cross the river is an arresting and breathtaking sight. However, all that majesty cannot hide the fact that the Post Office is in decay and needs all the help it can get. I'm hoping some group comes in and restores it for future use, because Philpost simply cannot take care of this magnificent structure anymore. There were talks that the Post Office was going to be converted into a hotel, although it appears talks have fallen through. I don't mind this turning into a heritage museum or something. Anything, really. Just save this gorgeous building, please!

The people there were nice & as helpful as they could be, and it's definitely not an issue of…read moreservice. I feel bad that these are their working conditions. 1. Their phone line is literally never working. They say the wires always get stolen anyway, so they haven't bothered to have it fixed. They don't have a proper website or email either. 2. The signs, the cubicles, and the condition of the building itself is just unacceptable. They don't even have proper fans - forget AC. 3. The way the parcels are organized is crazy. 4. Can't someone do something about this??? You'd think Taguig could do better.

Very slow process of tracking down your reference details and searching for your parcel. Non of the…read moretel numbers are working. Nobody response to my emails. I took my chances to come here to inquire since that my online tracker says it's been delivered to a local post office in the Phillipines. Be prepared to pay 112 for handling fee!! I was shocked to see the conditions of all the parcels been stocked up together as if they're building a wall during the war!!

For those into fashion, you probably know that Japan is a pretty big source for awesome clothes. It…read moreis a paradise for denim-heads, avante gardists, Americana lovers and punk rockers alike, and the weakening of the Yen has only made it more tempting to shop on the Japanese market through rakuten or auctions.yahoo.jp. Unfortunately, anyone who does take the dip will have to suffer through the mess that is EMS. For a service called Express Mail Service, the whole thing is decidedly inexpedient. Sure, the item arrives on our shores quickly, but if the item has any value, it gets stuck in customs for what seems like an eternity. You have to go to the EMS office itself, line up for hours, have your item assessed, then pay customs + VAT before finally getting your item. That seems like the usual process, but the fact that the EMS center is near the airport makes it such a chore to go to. Expect your purchases to suffer close to 50% in taxes, and it suddenly makes a little less sense to buy. That is unless you're hell bent on that Lad Musician jacket or that Journal Standard blazer.

This is gonna make me sound like such a pathetic new person (read: baby/child) but... I've never…read morereally sent anything by snail mail. HAHA. It's just that when I came of age, snail mail was already in decline! I think I had one mailing activity in Grade 1 or something, but that was that. Haha! So when my mom had to send a letter to the states that had to be by traditional mail and not just email, I jumped at the chance to go with her to the post office. Lol. It wasn't something urgent so it didn't have to be by those express mail couriers like fedex. It just had to get there and everyone said Philpost would do the trick, so we went to one. What surprised me was how simple and easy the whole process was! There was no line when we got there (aww...) so we went up to the lady at the counter right away, said it was for mail to the US, filled out a simple form she handed us, and then paid a measly P40 for the transaction. She got the letter, filed it in one of the cubby holes behind her, and we were done! We were in and out in 5 minutes. The letter was gonna get there in 2 weeks. And it did! A little earlier even, yay. Kinda makes me sad the post office is practically extinct though. But kudos to Philpost for staying in the game and transforming into a full-on logistics company! A reliable one, too.

If I could give them a negative star, I would!…read more I made a Yelp account just to post this. This mailing service does indeed pick-up your parcels and attempts to ship your items to destinations but they do such a bang-up job! I have had such a terrible experience a few years back, using their service to send some documents to a client abroad in the USA in the attempt that I would pay less than LBC. I should have thought twice! This was in Dec. 2015. Once my mail was shipped, they lost it and wouldn't help me enough to retrieve my package! Of course, my client was already worrying and I had to constantly email them. I even got a notification that my ticket was solved already so I had to email so many times. The representative "Anna" just keeps saying that she will coordinate with the Int'l representatives. Then I had someone call UPS in USA, they said they already coordinated with Xend about a refund but Xend takes SO long! We had started talking January, only by Feb did they confirm my mail was lost, and told me the steps in getting a refund. March 21, 2016 was my last email to "Anna" and DID NOT get a response anymore from her. It's like going through a needle's hole. I had to follow up, never did they give me the hint of initiative in making things right. Come April 2016 I tried to email them again. A new person replied with the name "Alex" and you know what? He mistakenly attached a LONG thread of emails of complaints and etc with another client of his. Way to go! That was the last display of "mistakes" or should I say, incompetence from Xend. I was sure then that I wouldn't see even a peso from my refund if their correspondence was that terrible. What nonsense. That AND the fact that they commit errors that lead to sharing of your private data. I can still access the conversation of that stranger with Xend, of course their addresses were in the conversation too! 2 years passed, my GOD I made the same mistake of trusting them. Now my parcel (as a receiver) is LOST yet again! You know what, it would be okay if they ACTUALLY coordinated with clients but all their hotlines don't work. They give out temp. hotlines that DON'T work either! Just check their Facebook page to see the hundreds of people who have resulted into commenting on their posts just to get noticed/help.

I sell online so I often require the service of a courier. I usually go with Xend because they're…read morethe easiest to work with. You can go online and easily schedule for pick up. If you schedule it before 2pm they can still pick it up the same day (they come around as late as 5pm) or the next day if you miss the cutoff. They usually give you several pouches and a waybill booklet if they know that you ask for it. To make life easier though, you can also print waybills from your account (which would already have the waybill number printed). I love that they deliver the next day for transactions within Metro Manila. A big pouch is on P59 and the extra large one is P79 -- it doesn't matter how heavy it is as long as it fits in the bag, the price remains the same. I've never had problems with them for within Metro Manila service. Packages are easy to track in their website and the system is updated in a timely manner. But I would not use them again provincial deliveries. Although their price for that is relatively cheap (99 for large and P149 for XL), they've lost 2 of my packages already -- one for bulacan and one bound for Tarlac. It takes them days to reply when you ask them about it and they would repeatedly tell you that they handed it to their partner courier. It did get delivered eventually but one took 8 days. Very disappointing service for provincial deliveries but good service for Metro Manila so I still use them often.