Nathan's a great guy. He helped me out (twice) in getting a prior mortgage refinanced and I'm…read moreconfident he got me a great rate in doing so. Easy to talk to, his staff is helpful, and I'm confident he went above and beyond for me. I would highly recommend him to anyone looking for a home loan in the area.

From the owner: Mortgage Specialists, Inc is a Peoria, IL-based mortgage brokerage firm whose mission is to provide…read moreits customers with the easiest and most convenient way to get a loan for their property. We do so by providing you with the best rates and terms provided by the nation's most qualified lenders. Whether you are a first time homebuyer or looking to upgrade your current home, our team is dedicated to finding you the best rate available. We strive to make your loan process as simple as possible. Our top priority is to identify your mortgage options in order to find the best solution for your specific mortgage needs. Home Mortgage Specialists has the flexibility to offer multiple quotes from highly-regarded institutions offering wholesale mortgages. We are the advocate to you; the consumer.

Jake does a great job for our investment properties. The most impressive thing about him and his…read moreteam is their responsiveness!!

Highly recommend reaching out to them to get your insurance. Agent Jake is super knowledgeable and…read morelooks after your best interest. Staff is friendly and helpful. Rates are definitely the best we found so the commercial with "surprisingly great rates" is true ! The office looks wonderful and easy location to find, park, etc.. We did life insurance through them too and you can also get a home loan/refinance through this office (Rocket) !

Jarrod sent me a hand-addressed refi flyer several years ago. I stopped by his office and he spent…read morenearly an hour explaining my refinance options. Then I decided NOT to refinance. A few years later when we were ready to purchase a new home (which we just closed on!) I contacted Jarrod as well as another lender. He once again did a great job helping me understand my options. And when the other lender offered a closing cost credit, Jarrod was able to beat the offer! I highly recommend Jarrod and his team!

From the owner: We are a mortgage Bank, not Broker. We underwrite, close and service our loans. We offer all…read moretypes of loans for the purchase or refinance of your home. We ONLY do mortgages, so you won't need to open a checking account for our best rate! We take pride in our communication to and education of our clients. We look forward to an opportunity to earn your business!

Would like to amend previous review. As Dan personally called to apologize. Will consider using…read moreDan and his team for our future home buying needs.

Dan is a miracle worker! He has saved 2 clients from lenders who were trying to take advantage…read moreright before closing. Dan saved my clients by getting the home re-appraised by local appraisers and closing in 2 weeks. One of the clients had a Jumbo loan and Dan helped them close on their dream home in Lakewood and start a family. I am forever grateful and I hope to refer Dan to clients who choose local lenders from the start versus risking it on for online lenders or out of state lenders who may not understand the local market or have their best interest at heart. Establishing a relationship with a local lender who Is financing your most important investment is the key and I have seen this to be proven over & over after years of experience as a real estate Broker in Dallas.

DO NOT USE THIS BANK! I have never been less satisfied with any business. We had a house fire a…read morefew months back. It was not a total loss, but it was also not in a liveable condition. Throughout the entire process, insurance has been very helpful and the contractors have been working hard to get us back into our house. This bank has been the biggest roadblock and has halted any progress to a complete stop. I have been told numerous times that the check that was written to myself and the bank needs to be put into a title company to deal out the payments at a $500 cost to me. I have been told multiple times that this doesn't happen in 99.5% of cases but is happening in our case despite only a shed and one exterior wall being burned in the fire. I have never missed a house payment and have great credit however the bank still would not back down. After fighting it, I eventually acquiesced to move the process along. THIS BANK SAT ON THE CHECK FOR A MONTH WITHOUT DOING A SINGLE THING. That's an extra month we have to go without being our house. That's an extra month of rent we have to pay at the new place. My girlfriend and I are both teachers. We do have done so much during the month of July while we were not at school to move things along. Instead this bank did absolutely nothing. It was only when my father contacted the bank on my behalf to ask about the progress that it was discovered nothing had been done since I took off work from my Summer job to proceed with the title company. All that we got was an acknowledgement that this bank was the one that dropped the ball. I have never felt less cared for as a customer. I hope nobody has to go through what we have been through with our house fire. However, if anyone does have this happen to them, I certainly hope they have a more helpful bank than Morton/Clocktower community Bank!! I would give zero stars if possible.

I bank here and one day I got a call from Tim w. He had caught a clerical error on his own and…read morecalled me up enquire. The bank had just upgraded to a new digital platform. I won't go into a bunch of sorted details. But, Morton caught the error. The app didn't post a stop payment on my account and the teller cashed the check. I got a full refund and the bank ate the mistake. When I banked at cefcu, I told them I had blank checks stolen and to call the cops if anyone tried to cash them..cefcu not only cashed my stolen checks. But they wouldn't prosecute the thief, charged my savings account overdraft fees, and gave me a 100 reasons why they couldn't help me...Morton community banks caught the mistake and fixed it on their own...YOU CAN ABSOLUTELY TRUST THIS BANK !!!! They don't play games. They are ethical and truly customer oriented like a bank is supposed to be..

CEFCU is a great bank. Seriously, it's great. We've gotten a couple of major loans here, and the…read moreprocess was fairly easy, and the rates good. We earn a little bit of interest on our savings. The online banking system and bill pay are great. Everyone here is really friendly! Sounds like five stars, right? And it would be. Except going to a teller is literally slower than any other bank I have ever been to in my life. No matter how many windows are open, I expect to wait at least a full minute for every person in front of me. Every time. It doesn't matter who I go to, what time of day. Last time I went, I was the 8th person in line, and I waited for over ten minutes to deposit a check. By the time I got called to a teller, there were 15 people in line behind me. I hope that they found someone to open another window after I left, but they certainly didn't while I was there. And that's really how it is every time. Even if I don't have to wait in line, the simple act of depositing a check is slower than at other banks. But really, CEFCU is awesome. If you never have to go to a teller, your experience will probably be 100% awesome. But I find the slowness so irritating it literally takes the rating down from 5 stars to 3 for me.

My partner (Lynne Maher & I both continue to be CEFCU customers. CEFCU did EVENTUALLY take care of…read morethe credit card balance. However, not before sending a letter stating the payment was $10 past due & further privileges to use the account & late fees would accumulate if past due amount wasn't paid. Then loan was taken care of. Sent another statement showing close to $4 still due. Had to call to ask. Said it showed $0 balance. Asked for letter to be sent about credit card being paid off & improperly charged weekly $50 amounts after being turned in & CEFCU not shutting card off. NEVER WAS SENT LETTER. ALSO,have had problems with payment of consolidation loan monthly payments by Lynne. In at least one instance teller failed to deposit into checking so it'd be available for automatic transfer. In the end her automatic transfer has now been terminated by CEFCU. Both of us have accounts at another local community bank. That bank is much easier to work with & gets to know it's customers. I now have my automatic deposit going there...not CEFCU.