Excellent and responsive customer service and great prices. My pool has never been as clean nor…read morethe water clearer.

Thank you Summit Pool. We asked you to replace our pool tiles (existing tiles starting to…read moredelaminate) and we are impressed! You were responsive and courteous and the results look great!

We recently hired a new pool company to service and clean our pool. They do an excellent job! Our…read morepool has not looked this good in 3 years! We were having some issues and they came and immediately knew what the problem was with our pool. The customer service is beyond measure! They are prompt to respond to any questions or concerns. We were thrilled to find them in Bonita Springs.

I am a resident of Bonita Springs for 9 years. I've finally found happiness with a pool service…read morecompany. This is my 4th try at finding a winner. SWFL Pool Solutions are regular, polite, and thorough. When we've had issues, heater, pump, cracked glass block, to name the most recent ones, the owner Joe Rich has been very responsive. Either he solves the problem or recommends a specialist to solve. Another side benefit is a careful explanation why he suggests a specific alternative. If you are a price buyer, they are probably not your best choice. If you are looking for best value and service, try them. You will sleep well.

they do an exceptional job maintaining our pool. they always do the entire checklist, every week,…read morewhich may appear to cost more, but in the long run it is much cheaper!

They do a great job. I've used them for about a year now, and my pool looks great. A+read more

Have been doing business with Pool Pro for about 4 years now. They have resurface my in-ground…read morepool, install a new salt water system, new heater and a pump on my 26 year old pool system. I am very please with their work. Very professional. They also helped me when we lifted our ground level home because of damage suffered from the 3 hurricanes. They came out and removed all my equipment and stored it in their shop while our house was being repair. That was service I never expected but Joe and his crew and the best. We also use them for our weekly service and are very happy with the water treatment they provide.

I would highly recommend Pool Pros Inc of Fort Myers that just completed our Spa tile/coping…read morerepair. Dan Sheppard the General Manager oversaw the project to repair our spa and Marcello, Jim and PJ were very knowledgeable and provided top notch work and service. Thank you, Jane W.

Ted's Pool Services is fantastic. Our pool is nearly 55 years old, and we had cracks in the walls…read morewith plant life growing inside -- Ted cleaned and sealed them, and cored two new jets with new PVC lines to the pump. He's been working on pools since he was a teenager and it shows; he explained everything as he went, never in a pushy sales way, just genuine knowledge. He also worked with us on cost in a way that felt honest, not gimmicky. His wife Sherry runs the office and is always friendly and helpful. If you have an older pool and want someone who truly knows what they're doing, this is your team.

6 months - 6 months to do a job that should have taken a week. And they ruined my lawn, broke my…read morepump, didn't finish the install, charged us 3x the cost for a timer, did not properly reseal the hole they put in my foundation. A COMPLETE AND UTTER NIGHTMARE. I spent $1475 to repair the "work" they did.

DO NOT USE this company.. they have the worst customer service I have ever dealt with. I had them…read morefully resurface my pool and convert it to a salt water pool. The entire time I never knew what was happening since they refused to communicate with me.. they finally finished but after that I set up a weekly cleaning and over the last 4 years they have without any warning, canceled my service and stopped coming for no reason at all even though they cash my checks and I have had to get my pool fully serviced by another company numerous times bc they let it get all green and moldy.. now their phone has been off the hook for the last few weeks and they never contacted me after hurricane Ian and have just left a 5 year customer hanging yet AGAIN.. they are the worst and Damien should be ashamed of himself for running such a horrible company and all his manager should be fired

Unresponsive. Very frustrating to deal with. Are they even still in business? They fell flat when I…read morewanted to have warranty lights replaced. Manufacturer even sent them replacement lights, & I never heard back from them.

Don't even bother continuing your search for another pool company because they won't get any better…read morethan Premier Pools. We researched, spoke to friends about their experiences and got quotes from various companies for almost 2 years before going with this one. Billy gave us a quote (that was actually itemized), explained everything thoroughly & honestly, was super quick to return all my texts and phone calls and didn't ditch us as soon as we put a deposit down. He was there through the entire process ensuring we had everything we needed and responding to our messages right away. Our pool supervisor changed halfway through the process but the service didn't. They told us it would be about 6 months from dig to swimming and it was done in 5. No deceiving lies about getting things done faster, no issues that weren't immediately fixed, no half ass handy work, no stress. I would use Premier Pools again and again.

We selected Premier Pools & Spas Fort Myers for our pool project and have been extremely…read moredisappointed with our experience. Our project remains incomplete, and we have experienced significant delays, poor communication, and concerns regarding workmanship. Over the course of this project, I have made multiple attempts to contact management, including Steve Mileski and Zach Zervaski, but my calls and messages have gone unanswered. The lack of communication and accountability has been frustrating and has made resolving issues very difficult. I am still hoping for a resolution and have requested contact from ownership or corporate management. Unfortunately, based on our experience so far, I cannot recommend the Fort Myers office. I will gladly update this review if Premier Pools & Spas takes meaningful steps to address these concerns.