Grossly overpriced. Quote for replacement picture frame glass was 5x higher than the competition.read more

What a pleasure it was to work with Jaimie and Greg today as they installed a custom beveled mirror…read morein my home. These two professionals have many years in the industry and it is evident in the quality and attention to detail that they delivered today. Thankyou both so much for transforming my space, and I would not hesitate in referring them to anyone who wishes quality workmanship.

Highly recommend! Prompt service, and very reasonable price (lower than 2 other quotes)…read moreGino was not only a master old-school glazier, but a warm and funny dog-loving human too. Did an excellent job replacing a thin curved windowpane, w/not a trace left behind + a polished pane.

This was my second time using Vancouver Glass. Both times were for small home projects. Rhonda on…read morethe front desk helped me both times and was wonderful to deal with. After answering all of my questions, she gave me a price and time frame and was spot on with both. Very happy customer.

Best quoted rates (1/2 the most expensive); fast friendly service, they were the only ones that…read morecame by to make sure everything was cool before the job, everything professional, fast. Really just the best. They also did a nice job on sliding glass doors.

Needed to get mirrors installed in our home gym and office. Metro glass was very responsive and…read moremost reasonably priced. As a plus they got mirrors installed after one week. Installation took less than 2 hours. Super happy with our mirrors. Highly recommend them

I remember one year for Christmas I got a Tonka truck, this year I got a broken window. Between…read moreyou and me, I liked the Tonka truck a lot more. In such situations I'm lucky enough to have a know it all neighbor who actually does know it all. Over to Bill's Glass I went, broken window under my arm and a head calculating how long I'd have to eat instant noodles to pay for this repair (answer: 18.5 weeks). As it turns out, the process was shockingly simple and affordable. They looked at the window, told me a price (much lower than my fearful guess) and he said I should go get some lunch and come back in 45 minutes. Whaaaaaaaaaat? 45 minutes? Lunch? "Ok, I can do that" and do that I did. Tummy filled with food I came back to find my window repaired and I was on my way. The End.

I purchased an antique mirror at an auction. Naturally it fell off the wall shortly after I hung it…read moreup. (Which was a shame, as it was that slightly sparkly "old" glass.) An antique store across the street sent me to Bill's when I asked about replacement. The young man with whom I initially spoke was awesome - I told him what I was looking for and the approximate size and he gave me a very reasonable quote. I assured him that any old piece of mirror would do - the antique I had was relatively small and I was looking for a quick-and-dirty solution to my haphazard hanging job. About a week later I came in and picked up my mirror, which looked great. I paid in cash and they took $5 off so I paid exactly what I was quoted. Quick, affordable, reliable, cheerful service from a mom-and-pop business. I'd definitely go back.

Fast, efficient and friendly. Loved the speed these guys worked. Would not hesitate to recommend.read more

I would never recommend this company for anyone to use…read more Their lack of professionalism is completely astonishing. The Service Manager sent me nasty emails - calling me a bitch. When I sent the emails to the owner, and CFO of the company. Not only did I wait a day to send a follow-up message, I got dismissed, and told "is it not coming from the sender that the account is pretending to be" All I was looking for was an apology from the company and instead I got some poor excuse and no ownership. From a customer standpoint - if you want your job to never be completed on time and a handful of deficiencies that last months on end - then I would say you have found the company to hire.

Excellent service and quality, and best quoted rate. We needed to replace a shower glass panel, and…read moreKristy glass was responsive and wonderful to work with. Sergey was very friendly and he really knows what he is doing. Would definitely work with them again!

Excellent job done by this company! We had great service from the estimate to installation. We are…read morevery pleased with the result and the workmanship. They know their stuff! We would definitely give them a call should we need their service in the future! Thank you so much!

I Highly RECOMMEND Crown Glass for fast and excellent work…read more I had my car windshield repaired and being impressed with the friendly and reliable workmanship I decided to get my foggy home window repaired. Again the work was done in a very reasonable time and professionally. Thank you for looking after me Adam !! Frank P (coach) Burnaby BC

My tattoo shop is on a corner, it's like a fish bowl, huge panes of windows. The glass on the 14th…read morestreet side was broken by some one who tried to break in by throwing a large rock through it. The first name that came up on my search for glass repair was Crown Glass.. I have had this happen several times over the last several years in business and i have to say that Crown showed up immediately, removed the pane, securely boarded up the missing window and gave me an estimated date for when the replacement pane would be ready, and sure enough, it was ready a few days earlier than expected! Installation was quick and painless, complete and thorough. The price was more than fair for the excellent service. I highly recommend Crown glass for your commercial needs. - Art Godoy, Funhouse Tattooing Cambie st.

Very unsatisfactory, did not perform discussed scope of work, (not even close)…read more Technicians lack the professionalism and skill for the proper application. Large cost for very little to no work completed. Pay up front/deposit required and if you are not satisfied, you get directed to a warranty department/form to fill out.(not warranty work, if task not complete). Very very unsatisfactory. Expect delayed responses and I warn you to do your research 1st. GLASSDOCTORS definitely a NO GO!

Great company. I've used Glass Doctor twice for leaking windows and a broken patio sliding door…read more They matched metal inserts perfectly and our new sliding door is so lovely. The servicemen were professional and cleaned up everything. They even fixed a bit of trim on another window while there. Super happy customer.