Worst company to get a home loan through, misleading, not straightforward and drops your loan 3…read moredays before closing. Never again!

My experience with David was exactly what I had hoped for. Never did I feel unsure, reluctant, or…read moreoverwhelmed. On the contrary, financing my home with David was as simple as the process could allow. Although I had never bought a house before, I felt confident from the first meeting that I had chosen the right mortgage lender in David. Communicating with David and his team throughout the process was a pleasure. He was clear, concise, and quick -- you could even say dogged. I rave about David and his folks at Fairway and will use them again the next time I'm in the market for land or a house! Just call him.

I had no idea what a mortgage broker was, or why I would need one. Ryan was not just professional,…read morebut patiently walked us through answers to every question we came up with. I do not like financial institutions, and I thought that working with a mortgage broker would be uncomfortable, at best. This was not the case. At no point did I feel like he was talking down to me or pressuring me into anything, and the whole experience was very positive. He walked us through the pre-approval process, produced all the necessary paperwork, interpretted the legalese of the loan and the 'good faith' payment, and set up everything we needed, so that come closing day the mortgage was taken care of. All we did was sign papers and get the keys. After closing, I realized that, because he gets paid by the lender, we had received the convenience of his services without giving him a cent. That seems like a pretty great deal, to me! It kind of seems too good to be true -- to get top notch professional services for nothing. If you're not sure whether a mortgage broker is right for you, give Ryan a call. He will walk you through the process patiently, and you may realize that he's exactly the person you need!

From the owner: We're an independent mortgage company and we represent your best interests, not the big banks…read more We've been in business for over 20 years and we thrive on providing our clients with an outstanding mortgage experience. With offices in Blacksburg, Marion, and Abingdon we serve clients throughout Virginia. We've built our business by being an advocate for our clients and always keeping their best interest first and foremost above all else. We'll take the time to understand your mortgage and finance objectives and then thoughtfully provide mortgage options, clarity, and advice on the how to meet and exceed your goals and ultimately get you the best interest rate possible. We don't have the overhead like the big banks and mega lenders have, which saves us money and we can pass those savings on to you.

Working with The Tipton Team - Benchmark Home Loans was an incredible experience! As first-time…read morehomebuyers, we had a lot of questions about the process, and they took the time to explain everything clearly and walk us through each step. Everyone we spoke with on their team was so kind, helpful, and genuinely cared about making sure we felt comfortable and informed. The entire process was incredibly smooth and fast -- much quicker and easier than we ever expected! When we decided on a Sunday that we wanted to put an offer on our home, Jonathan was quick to give us a call and talk through the next steps, making sure we were ready to move forward. We are so grateful for their support and highly recommend The Tipton Team to anyone looking for a lender that truly puts their clients first!

We highly recommend Jonathan Tipton and The Tipton Team - Benchmark Home Loans for a smooth process…read morefrom pre-qualifying to close. We're 5000 miles away in Hawaii and yet there was no lag in communication and they made the process so easy, I managed to fill & sign most of the forms from my phone. April was especially helpful and prompt with answers to all our questions. The videos from Jonathan were a nice touch since we couldn't meet in person. Thanks for making our home buying a positive experience! Jim & Veronica Kinney

This is definitely one of the best lenders you can work with. Very personable, honest, and…read moretrustworthy, and their depth of knowledge in the industry is unparalleled in my experience working with several lenders. They have a lot of options for helping people like business owners who may not have simple tax returns. Where other lending companies would probably have struggled, they were able to make things work. On top of it, they're super friendly and just the kindest people you could hope to work with. They genuinely care about you and want you to get the highest level of service, something quite rare these days. Highly recommended!​​​​​​​​​​​​​​​​

We have no doubt that Kim Alexander Johnson is the best mortgage lender in the Johnson City,…read moreTennessee area. When my wife and I visited with the intention of relocating from California, we were very fortunate to see Kim's advertisement featuring her extensive VA loan experience. We went to meet her at People's Home Equity. Kim quickly had us a pre-approval letter for a VA loan home purchase, and she put us in touch with an outstanding real estate agent. Getting a VA loan approved and closed on time can be a a very stressful process, especially with recent changes in procedures. Kim and her team, including Kim Pennington, expertly advised us and worked with us to submit the required documents and paperwork for the VA loan and appraisal. Kim worked late hours and weekends and was on top of the situation every step of the way to the successful conclusion. Throughout the process Kim was extremely professional, responsive, supportive, warm and good-humored. She was a joy to have in our corner. Her unwavering commitment made out home-buying dreams come true.

Sarah Leone is the best mortgage agent I have ever met - her attention to detail, superior…read moreexpertise, and incredible rapport she easily establishes are tremendous assets.  She is a pro-active communicator - giving weekly status reports and jumping in with incredible turn around at all times including weekends! She diligently crunched my numbers and showed me as qualified where my primary bank fell through, she walked us expertly through a complicated foundation issue discovered in the appraisal which otherwise would have been very stressful, and she educated and advised me on all the options of when to lock in the best rate and how to lower it or the potential PMI. She gave me high and low scenarios depending on anticipated appraisal and responded to all of my needs patiently and warmly. Her assistant Cameron was tremendous as well and reached out via phone and email and kept the ball rolling with ease. The whole experience, coupled with our INCREDIBLE and highly rated real estate agent Nick Hinton and ace assistant Renee Oullette was a phenomenal experience of partnership, teamwork, and success! We plan to use them all for all of our needs on our two homes and on any refinances or purchases we ever make!

Sarah was extremely helpful and patient with my newbie questions- way easier to deal with than…read morefolks I had talked to at national mortgage lenders. She asked the right questions to find out what I needed and I honestly felt like she was looking out for me and earnestly invested in my home purchase. Super positive vibes. I would recommend to anyone, especially first time buyers like me. Made the process feel pretty natural and I left feeling like I had a pretty good education on the whole process. I have recommended her to friends and acquaintances already.

Just a quick update on my loan work with them. As I mentioned, I recently refinanced with them and…read moreit was extremely easy to do even though I live cross country. It gets even better. I just received this correspondence from them: "Customers of Farm Credit Services of Mid-America will be receiving a pleasant surprise-their interest rates will be going down. Effective February 1, 2011, Farm Credit's Board of Directors and management have approved rolling back interest rates on all existing loans by .35 percent creating an annual savings to customers of $43 million. Also beginning February 1, interest rates on all new loans will be adjusted down by .35 percent." Thank you, Farm Credit Services!

I recently got a mortgage through Fairway working with Karla Amaya. Karla was amazing and very…read moresupportive throughout the process. She helped make certain that my loan closed on time and was extremely responsive on all communications. I cannot strongly enough recommend her and her team at Fairway. They were fantastic!

I have obtained two mortgages through Ryan Reynolds at Fairway in Winston Salem. Each time I have…read morebeen blown away with how easy he makes the process. Ryan is really great to work with and knows his stuff. Go with him and you won't regret it.