My son (4 y.o) has been there for about a year now, at first everything was good for about the…read morefirst 6 months, then it the issues started with my son, now at this time, I was still looking for help for a Behavior Consultant as he was not listening, exhibiting bad behaviors (not just developed on his own, but learned from other kids as well), and some other minor issues. Finally after about 11 months of waiting, I received a Behavioral Consultant for my son, at first, everything went well, he started to learn how to express his emotions A TON better, instead of having temper tantrums, etc., then he went back to his "troublesome" self (Ms. Sharona there labeled my son as a "troublemaker" and another kid, as I was told by the owner/director, Maureen. This is where it gets interesting, I received a call from his therapists (my son has 3 total) and all said the same thing, "I really think you need to have your son removed from that daycare as it is a negative atmosphere and it is not good for him", the therapists explain what was witnessed at that daycare and I was in SHOCK, claiming my son was being screamed at by Ms. Sharona (there is one other female teacher in that room with 14 to 18 kids, honestly should be 3 teachers, but it is what it is). Here is the kicker, the BC (Behavior Consultant) was there since August this year, almost on a weekly basis at the daycare (I admit, she had to reschedule once or twice, I have the dates as well), but she did her job and she also has everything documented and my son is doing EXCELLENT and is starting to self regulate his emotions, his behavior was getting better, etc., but then Ms. Sharona claims he is being horrible and acting out again after she leaves (just an FYI, the BC's job is to help my son and make sure that the caregiver (Sharona)TRANSFERS those skills down to my son to put him back on track). LONG AND BEHOLD, I come to find out that the CAREGIVER (Sharona) is NOT transferring the skills down to my son to help him, BC stated (again, this is all documented) that "Sharona refused to do transfer those skills, he should not receive special treatment, he should just listen". Every kid has a different learning curve, my child was one of them, but I was in complete disbelief and astonished... let alone the BC has PROVED many many times over that her methods work, but if Ms. Sharona is not and/or refusing transferring those skills to him, then he will continue to act out. BC also provided alternatives for my son disrupting class (pretend drawing with his fingers in his desk on a piece of paper, or using his fidget toys to keep him occupied). Sharona replied with "he is not allowed to have toys as it is not fair to other children", "hands need to be on the desk" hence these were for my son to COPE with his issues, not just a "toy" (and they have these fidget bins/calm bins in all districts to help with hyperactive kids, ADHD, etc.). This does not help since my son was already labeled with another kid whom is labeled as well as "troublemakers" (not everything was my sons fault, but he got most of the blame while the other kids got away with it, this was told to me by all 3 therapists for my son as well). Owner (Maureen) stated that the one teacher quit because of my son and another kid, and now 2 teachers are about to quit again for the SAME 2 kids. Again, if these skills from the BC were transferred to my son when the bad behavior or act was noticed, we wouldn't of had an issue. I have done my job as a parent to help my son and follow what the BC says to me and I have no issues with my son at all anymore. If Ms. Sharona have just transferred what the BC stated, he would be fine. This place went from good to completely unprofessional, unacceptable and uncalled for. I finally pulled my son from this daycare and will not be recomm. to anyone else. FYI present/future parents that want to bring their child here that have/are getting services there for their child(ren), please pay attention and listen to what the therapists say, they do not lie and document EVERYTHING.

Please don't send your precious children here. I was told my child would be driven to her bus stop…read morein a large van equipped with car seats and boosters when we signed her up. I specifically told them my child was still in a five point safety harness. Only to find out by my child and another mother at the bus stop they have been using an employees personal small car and placed my daughter up from with NO car seat and NO booster. Since the beginning of the school year! And the daycare van has not been working since last year! Took me 24 hours to get a call back from the owner who is always "out of town/on vacation" and was told "I don't trust the van so we use the employees cars". And "we got an extra kid and there isn't enough room in the back for three kids". This bus stop is three miles away from the center and the route traveled is two busy roads. I've never been so disgusted. This place has ruined all child care centers for me.

This is a daycare you do not want to send your child to if they are less then perfect. They maybe…read morea Keystone stars 4 daycare but in all actuality they are a -4 facility. Since, my child started they have done nothing but try and get him to leave. When I contacted the daycare initially for him to start they were told by me he has services with the IU for behavior they said they can accommodate. Yeah until they start sucking up all your money and after two weeks of the start date they were trying to push him out stating they don't believe this is the right place for him. I contacted PA keys to advise them of there tactics they came to check it out was ok for awhile but didn't last. It was to the point they started making up stories of his unruley behavior that he needed to get picked up from the daycare which was the last straw for me and was needing to leave work because of this. So word of advise DO NOT PICK THIS DAYCARE UNLESS YOU HAVE A PERFECT CHILD!!!!

The Cuddle Zone is an EXCELLENT early learning center. My daughter attended their preschool and…read morepre-k programs and I couldn't have been happier. And this is not only coming from a very satisfied momma, but I am also a certified early childhood educator with a Masters Degree in Education. I am one of the pickiest moms you could ever imagine when selecting an early learning center for my daughter. I know exactly what to look for and the questions to ask. The curriculum is play based which is what is developmentally appropriate for this age. The classrooms all have teachers with a passion for children & teaching, degrees in early childhood education, and years of experience. They are also very nurturing and just amazing. We love the Cuddle Zone and recommend them to everyone we can! Please do not let the first review to deter you from visiting the center and forming your own opinion! I assure you....you will love it!

This is my daughter's first year going to SVCC. I have to say from the first day my daughter was…read morewelcomed with open arms. The teachers are amazing and you can see they truly care about the children there. My daughter absolutely loves going there and enjoys all of the fun activities they provide throughout the year.

We love SVCC! Our children have been enrolled in SVCC for almost 3 years. The staff is great and…read morethey always have new activities for the kids. Plus, they are involved with our local community and events!

I called fir service. Initial phone contact good. However,…read moreI was told i would receive an email. Never did. I was unsure if someone was coming between the dedicated time of Saturday 10am to 11am window. I called at 1050am to inquire. Was told someone was in route and it would be 30min. As we all know, no one was coming or in route. They were probably just now sending someone as we all know you can get anywhere in Philadelphia in 30 min. To add insult to injury, the phone guy said he was canceling appointment and hung up on me! Really?? You really hung up on a customer just like that?? Wild life mentality and bussiness practice. Wow!!!

Responsive, knowledgeable, humane, affordable. Over the years I have worked with Coop who is calm,…read moremethodical and reassuring. This small business is my go to when wildlife finds its way into my house.