I had an exceptional experience at WellNow yesterday, which honestly surprised me based on a past…read morevisit to a different location. From start to finish, everything was seamless. Cassie, who took my vitals, symptoms, and health history, was one of the kindest and most caring people I've encountered in a healthcare setting. She truly listened, was gentle, and made me feel comfortable right away. Dr. Phil was just as wonderful. He was welcoming, patient, and genuinely attentive, and I never felt rushed. I made my appointment online the night before, and the moment I walked in I was taken straight back. I didn't even sit in the waiting room for a minute, which has never happened to me before. I was in and out faster than I expected. The experience really showed how much the people caring for you matter. Cassie and Dr. Phil work incredibly well together and clearly care about helping their patients. And yes, the slushie on the way out was a nice bonus. This visit completely changed my view of WellNow, and I'm very grateful for such great care.

Made an appointment for a non emergency infected finger ( hit with hammer and had a cut) they took…read moreme when I got there. Everyone was friendly, professional and the PA was very informative and knowledgeable! Had to wait about 15 minutes for the x-ray tech to come in from other office , not bad! Nothing was broken just major infection . Very happy with every aspect!

Very kind and patient with my autistic grandson and they were able to gain his trust with the…read moretechniques that they used

I went to well now because I fell. My lower arm was swollen and bruised. I was in a lot of pain in…read moremy hand and wrist. I mentioned that I had some prior pain in my thumb. I had X-rays and was told I had tendinitis. I asked if they were sure it wasn't my wrist. Again, tendonitis of the thumb. A few days pass, I decide to go to Excelsior bc the pain and swelling were worse . My diagnosis - a broken wrist .

Great place and Staff! There's only one problem. They actually have a slushy machine free for…read morepatients to drink if they wish! it's pure garbage and just all sugar!! I guess corporate wants you to stay unhealthy and keep going back! LOLOLOL

Fast, efficient, kind and pleasant professionals. Made me feel very comfortable. Gone are the old…read moredays of bad doctor office visits that keep a patient waiting. WellNow Urgent Care respects patient schedules and comfort. Thank you for revolutionizing health care in our area!

This is the hospital where I delivered my daughter. Luckily I have not had too many hospital…read morestints in my life, so I don't have much experience in comparing it, but I did find my experience to be really good. The nursing staff and doctors when I was there, were awesome. They were a huge help and reassurance in a time of new adventures as this was my first child. The facility is modern and very nice, and the staff was attentive while allowing us space to enjoy the first days with our new baby. Maybe this is typical at other hospitals but I was pretty impressed with the food. They had menus for me to order and while it did feel like cafeteria style food. It was much more enjoyable than I would have expected. The staff here really seems to care, and made my experience pleasant.

I know. Not the usual post on Yelp. But I think it's essential to highlight not just the places we…read morewant to go,like our favorite diner, coffee shop or pizzeria - but the essential places that care for us when we are at our worst. When we are in pain, sick, and vulnerable. When we are where we don't want to be, but need to be to receave the care and treatment for us to live and get well. This was the case for me on April 13th-19th when I found myself in a serious medical situation that could have, if not for the timely intervention of the doctors, techs, PA's, and nurses, seen me lose my foot at best and very likely my life at worst. My foot was swollen up like a grapefruit, discolored (black, purple, and red), and was agony to the touch - in short, it was severely infected. From the first moment of my arrival via mercy flight ambulance I was treated with care, compassion, and the quick thinking professionalism that saved me from a very unpleasant set of possible outcomes had the treatment been delayed even a moment longer. What stands out the most in my memory of this experience was how everyone took the time to not just treat me like a bed number, but as a person - I was made to feel like I mattered and assured every step of the way that they were going to help however they could. Moreover, as I was stabilized and admitted to the third floor, I was introduced to some of the most caring, compassionate, dedicated, and professional Healthcare professionals I've ever met. They cared about not just getting me better but caring about how I felt, my dignity, my feelings, and my comfort. From the moment I was brought into a room to the moment I was discharged , I felt safe, cared for, and confident in the treatment I received. And I will be forever grateful to every one of them. Some shoutouts to some amazing people who helped me through a difficult time: ER Nurse Luanne - she was there for my wife, who couldn't be there with me, keeping her in the loop with updates via phone calls. Moreover, as my ankle was being lanced she got me through it - as the numbing drugs didn't fully kick in in time to spare me some the worst of that experience. 3rd floor nurse John - amazing person, made some of my most uncomfortable moments bearable. 3rd floor Patient care tech Joan - she was the first to great me, and always there with smiles, encouragement, and kindness just when I needed it most. I won't forget those gingerale and ice cream treats that got me through some hard moments and gave me bright spots to look forward to during some nights that were very long and uncomfortable to endure. 3rd floor Nurse Kristen - thank you for the laughs when I didn't think I had it in me. 3rd floor Nurse Carey - always a bright light, great humor, and kept me going through the worst of it. Dr. Loffrado - no words can express how grateful I am for the surgery that likely saved my foot and possibly my life.