I had a procedure here and paid a $3,300 deposit upfront. My insurance (Cigna) later processed the…read moreclaim, and my EOB shows I owe $0. Despite that, I've been trying since January to get my deposit refunded. I was told they can't issue a refund because they're disputing part of the claim with the insurance company, even though they confirmed my balance is zero. An appeal was denied in March, and I'm still being asked to wait. Communication has been difficult, and calls haven't always been returned. This has been a frustrating experience, especially since the issue appears to be between the provider and the insurer, not me. That said, Dr. Albritton was outstanding, and I'm very happy with his work. Unfortunately, the billing process has not reflected the same level of professionalism.

Dr Stewart's skill & experience led to perfect surgical outcome on both feet, seamless pain control…read moreduring every phase of recovery. Granted, every case differs, but I appreciated *NO* need for any pain meds after first day post, thanks to the cooling & circulation-promoting system he prescribes to be used at home. Efficient, friendly Admin & Dr Stewart's nursing staff kept up full comms w/us, on-site PT sessions w/Tara included cool exercises to do at home, involving marbles, towels, etc. I expect Dr Stewart's & Tara's sports training & rehab experience contribute to my speedy rehab. When a guy I liked at Sprouts asked about my first post-surgical boot, then mentioned his Auntie's foot problem, I trotted right out to my car to get the info car I had on Dr Stewart. Look him up online to hear & see how healing is a real calling for him. Smart young med student I took along to surgery & a post-surg appt was impressed & inspired as well. Shadowing him would be v beneficial.

I don't know if the receptionist was just having a bad day, but I called in to make an appointment…read moreand she had a very monotone voice. And she had an attitude sighing on the phone when I asked if she could change the time for my appointment and then she hung up on me without even saying have a nice day. I hope this was just a one time thing and not a reflection of the whole staff. She needs to be let go, terrible terrible customer service.

Knee problems. Dr. Johnston was caring, listening, taking time and explaining the possible…read moresolutions. I was very pleased with him. I highly recommend him. I also met Physical Therapist, Mrs. Satya.. Outstanding, very efficient, explaining everything clearly, very helpful. I am pleased that I met these people..

Been here several different times. Had great experiences for a fractured ankle, but was another…read morestory for a subsequent neuroma. One doctor had the personality of a fence post and a P.A. couldn't get themself on time - twice. (Once I was the first appointment of the day). With no apologies, of course.

My mom suffers from Alzheimer's disease. She fell and fractured her wrist and was referred to this…read morepractice. It started out great. The staff worked hard to schedule an appointment immediately. The office staff, the PA, the clinical staff were all very nice. However, when the physician came in to consult on my mother's case, he walked in, grabbers her arm without any acknowledgment or greeting. He seemed oblivious to the fact that he was causing her a great deal of pain. Only after I made a point of introducing my mother to him did he bother to introduce himself. NOT OK. I appreciate that he is busy, but the lack of respect was very hurtful. The fact that she can't speak for herself doesn't in any way make her less worthy of respect and compassion.

They are wonderful and do a great job with therapy. I was injured in a car accident two weeks ago…read moreand have been coming here for therapy. Very nice and easy to deal with.Your welcome by the way.

I met this Doctor only once and it was plenty. The moment he walked into the room he had a problem…read morewith us my guess is because I told his nurse I knew what was wrong with me. When you have a reoccurring problem in the L2 and L3 believe me you know . Anyway this doctor had the most unprofessional attitude I have ever witnessed. From telling me I did NOT need a MRI to telling me I needed therapy and when I became a doctor to come see him. This Man tried to convince me that a MRI would not fix my problem and therapy would.... The MRI was to track the progression of herniated L2 and L3 discs. I am still looking for this magical THERAPY for herniated discs... when I find it im gonna be rich ...Now here is the whammy My wife was with me and she is a nurse and I didnt tell him. I was worried.. I honestly thought she was going to assault him she was so mad I had to break them up. Dont take my word for anything folks use google foo and look around there is a common theme with all his bad reviews P.S The next Doc agreed and we did the MRI 2 days later TO TRACK THE PROGRESSION... If reviews could go minus I would rate lower but one is the worst so yeah

I wanted to follow up on this post. After being misdiagnosed for over a year for what was…read moresupposedly a back issue, We went to OrthoAtlanta & it was a hip issue that has since been operated on and There is no longer any pain.