I had Jojo work on my living room, my bedroom, my office and create a theater room for me. I ended spending close to 82-90k. Overall I am happy with the remodel but there were bumps in the road. There were some issues that I will try to denote. We started with jojo in late summer of 2020 and she just finished our remodel 2 months ago. Partially because it was a big, project and partly because we went on vacation and partly because she had a lot of efficiencies. Jojo offers turn key service but many times its not turn key at the end. She depends a lot on you for things because she is very busy. She has many projects going on and I feel she takes on too much to be effective with communication. I can tell though she does very good work. Jojo initially gave us a 3D rendition that was a little pricy. It ended being around 5K. That being said I paid for the ENTIRE project 82K+ up front before she even started. She in my opinion had a great eye for design and did a good job at giving us what we wanted. Issues She gave us a procurement list after the 3D rendition and asks us to get everything before we started. For the most part it was ok , but we got a theater room and she asks us to get a fan and a screen that was about 1000 dollars. The theater room on the 3rd floor where we had a spare bed room and lived as they remodeled the first and second floors of our house. I don't know if she thought it through as the fan got in the way of the projector and the screen. I had to get Best Buy , Magnolia's to set up my theater as they got be better quality speakers and asked me to return the screen since it was " too heavy and would collapse my ceiling ". Because the theater room was the last room they did and was a year after we bought the screen we couldn't return it. I remember several conversations and ultimately she got angry when I asked for a refund. " She told me she "wasn't an engineer but a designer". I responded with you didn't have to be an engineer to realize that the fan would get in the way of the projector and the screen. She really didnt take responsibility and account for her mistakes at that moment. After much back and forth she gave me a refund for the projector screen and fan. Jojo did my living room which came out great. She gave me an accent wall and added a marble accent so I could have a fireplace with my living room. I had no issues with the living room but the guys she contracted to put up the marble accent unscrewed my electronic gate. They didnt properly screw it back together and my gate didnt close. I initially approached Jojo but she didnt take much responsibility in the beginning. We needed up calling the management of the workers and they apologized for their workers and sent gate specialists to properly screw the lock into my gate. One of the biggest issues was my personal office. I spent 23K on that office. Jojo has a carpenter named Louis who I don't think his strong suit was accuracy and precision. The office was going to have a slab of wood that was going to be stained and cut to the rooms specifications. He didnt quite do a good job as there were gaps in the desk were dust and debris was accumilating. The job took over 3 months to complete because they kept retrying to get it right. Ultimately she had to bring another carpenter to redo the entire desk. I will give her credit this guy did it right and my office cam out great. When they remodeled the main bedroom closet they chipped a tile and tried to cover it up initially. Louis, the carpenter, said oh it was already there. I had to show pictures my house prior to the remodel to show that it wasn't there. Jojo took responsibility and asked for it to be replaced. The main bedroom closet had a his and her mirrors that she had ordered. The measurements were wrong . Jojo suggested we change the rendition she has originally provided. I remember being in Las Vegas when I was hearing this. I said why are we changing the rendition when you got the measurements wrong. I told her it was her responsibility and this was "turn key" service and ultimately she agreed to order custom mirrors that properly fit. Overall All in all, I would cautiously recommend Jojo. I think she is an absolutely great designer. She has good taste and a good eye for what the customer wants. That being said her people skills are lacking. She doesn't in my experience make precise measurements and often has to redo things because she just doesn't measure correctly. I wouldn't get all the procurement list right away as some items were difficult to return. My biggest criticism is she initially will not take responsibility for her mistakes. I will give her credit she refunded me and did everything right so I felt she took care of each situation but it often wasn't with a back and forth battle to get it done. read more

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Contacted JoJo to get assistance on a kitchen remodel. She was very presumptuous and made it known that her company is NOT cheap and that if I couldn't afford or have a "reasonable" budget then I should look elsewhere. This was BEFORE even asking for our budget. I would not recommend this company. read more

I enjoyed working with Jojo on our Master Bath reno. She was very easy to work with and quickly responded to our questions. She is always around to check on the work progress. Her team is careful and is very good. I really didn't have a vision for what I wanted but Jojo hit the mark. read more

We recently embarked on a long overdue kitchen remodel, Powder room remodel and Full Home Interior Design and used JoJo Wong Design + Remodel. JoJo Wong was our designer and she was invaluable. She made the process fun, easy and less intimidating. She came up with a kitchen and interior design that blew us away and we never would have come up with on our own. She helped us with the layout, floor planning, the finishes, the appliances, the blacksplash, laundry room, powder room remodel and office design. The overall cost was not cheap, but we knew that going in for what we were looking to do and what we wanted. We were able to turn the dining room to a tearoom and move the dining room to the kitchen area with a panoramic lake view (after 30 years of having the formal dining room in a wrong area). The end result is beautiful, bright, and functional and we look cooking in our new kitchen! We highly recommend JoJo Wong Design + Remodel for all your future remodel projects. She is not only capable for what she can do and her visual is on point, she always professional, and profession, designer concept, she provides the new ideas and mingle of the things we have. I appreciate the most is she is valuable to transform our ideas, incorporate to what we have and make it happen. She works extra miles. She needs to make sure all the milestones She knows exactly what we wanted and made it a fun project. I am a professional hotel investors and builder, and overall I can't express how good she is. Personally true honest feeling invaluable but much much more than that. She is kind to work together, from the client relationship becomes friendship. Her performance, supervision of the workmanship she is a perfectionist. She supervises all the contractors work to perfection. Make sure highest standard work is being done. We fully enjoying working with her and extremely happy with how it turns out. read more

Jojo transformed our outdated kitchen in under 3 weeks. She was amazing to work with and kept all of the contractors on schedule and within budget. She works hard to find you the best deals and provides daily status updates (even when she's on vacation). She hand picked the slab for our counter tops to ensure that it was the best quality and size for our project. I highly recommend her for anyone looking to resign their home or office. read more

Jojo is a gem. I had a tough job for her. I had an old 1950s rental house in dire need of a remodel. I had a limited budget and I had limited time to be involved. She took the job, we worked through ideas, finalized a budget, and away we went. She took complete control and really ensured that the work was done right. She kept me up to date via texts and informative emails. Having done many remodels myself, I totally understood the great work she was doing to make contractors not take shortcuts and come back and redo work where needed. Jojo is sharp, organized, and has a great eye for design. Since we had a limited budget, we went for a farmhouse look and it turned out so charming. Thank you for all your work Jojo! read more