I booked an appointment for lip dissolving after being clearly told over the phone that it would be done at no cost. I had filler done here in January and needed it corrected, as I've been experiencing discomfort that began about 2-3 weeks ago and was told by another professional (not affiliated with this establishment) that the filler had migrated. I was originally referred to this business and have also referred others here, which makes this experience even more disappointing. Before I was even assessed, I asked the owner about a possible refund. My main goal, however, was simply to have the issue corrected. I was then assessed and kept there for about an hour discussing treatment. During that time, they applied numbing, giving every indication that the procedure would be performed as discussed. Only after all of that after the consultation, the time spent, and being prepped was I told I would now be charged because the nurse decided it "wasn't migration" and that it was simply "how my body reacted," and therefore not their responsibility. The owner supported that decision. At no point when booking, checking in, or during the visit was I shown or provided with any policy stating that "free" dissolving was conditional or would not be honored. That was only communicated after the fact. When I explained the discomfort and timeline, it was dismissed. I became emotional, and instead of handling the situation professionally, the owner insisted she "knows her team" and strongly denied that I could have been told otherwise over the phone ...even though they could not identify who I had spoken to. At no point when booking was I told that "free" was conditional on their internal assessment or determination of fault. That condition was introduced only after I was already there and prepared for treatment. This felt like a clear bait and switch. Being told one thing to get you in the door and then something else once you are already there is unacceptable, especially for a medical aesthetic service. I ultimately left without treatment in tears! Very disappointing experience, especially as both a referred client and someone who has referred others. I would strongly caution anyone to get all terms in writing before booking. Verbal assurances were not honored in my case. read more

A friend and I were considering this place, but after seeing how they treated a client with an issue from their own work, I'll never go. She was told over the phone that dissolving her lip filler would be free, she even confirmed it before hanging up. Then in person, they dismissed her concerns, numbed her, and suddenly said she had to pay. She left in tears. They claimed policies were posted, yet didn't show her anything. Instead, while she was visibly upset, they leaned into it rather than helping completely unprofessional. The owner swore her staff would never say that, essentially calling the client a liar while not even knowing who answered the phone. After that, how could anyone trust them to dissolve anything safely or not cause more harm? Now she has to pay someone else to fix it. Why would anyone spend another dollar at a place like this? read more

Love this place for my Botox as well as for my shopping. Ashely does an amazing job. She thoroughly explained where all the units were being placed and suggested new areas which I appreciate! Thank you again! read more

Cute clothes with lovely owners-very helpful and patient! Lots of textures and cute dresses.

Gorgeous clothes ! But, what I love most is no pressure ...a fun , warm store! Fabulous selection read more

What a great experience at Joli Beautique! Lisa and Nicole were just fabulous! A little Botox here, and some lip filler there and girls, I am LOVING my new lips!! I was a first timer for the lips, so I didn't know what to expect, but let me tell you...after talking to me and explaining everything, they knew exactly what I was asking for and delivered!! Love shopping with Joann as well! Everything in the store is adorable. #MakeMePretty #LoveMyLips #Joli4Me Thanks so much for making it a great experience! read more

I absolutely loved every part of the store and medi spa. Joann and Lisa have done an amazing job. Lisa was great during my treatment. So happy I have such a beautiful place to shop and get my treatments. read more