Let me start this review with Stating that my wife and I had Jon be the photographer for our wedding. We had a lot of issues during and after the wedding which was left unresolved on his end. After a phone call with Jon a year after with no resolution he agreed to have a review stand on his account from a member of our bridal party to avoid several other reviews from us we could have posted. Since then he tried several times to report this review with yelp going back on his word months after thinking we wouldn't check this yelp page. Therefore I'm going to go into detail the issues we have had as paying customers.
During our pre wedding conversations with Jon we agreed to pay an additional charge for a second person to shoot at our wedding from his company. On the day of the wedding he arrived with no one else but himself. He never gave us a heads up on the issue so that we could get anyone else to assist, but rather just informed us that the person was hung over and therefore Jon fired him so it's just him. Knowing we had a larger family at a wedding (110 people) we asked if he could do this and he didn't think this would be an issue and proceeded to do as we all agreed on for the wedding. This is where problems arise later.
During the Pre wedding shoots we had some inkling of issues but thought it were just nerves going into a wedding, so we did as informed from Jon as we hired him thinking he would know best. This included a method Jon told us of how we need to slightly bend and lean into photos that he took of me and my future wife as well as bridal parties with family. We did ask about this and he explained that due to the lenses he was using it could warp the image so by us doing this it would look normal in the photos. (Guess what...it didn't)
To top this situation off as we posed with family the statements that came out from Jon were just completely unprofessional. I get it some people may appreciate a laugh when he says "put your boobs out" or "let me see those asses" but when you're dealing with an old school family from another country this doesn't float well. Our parents and elders were walking away embarrassed and didn't appreciate the comments. To further the comments made by Jon he repeatedly asked me and my bride for the maid of honors phone number as well as asking if she was single...etc... etc. to the point where we said she's engaged to shut him up.
During the end of the ceremony, we asked Jon along with our list of important photos to take a photo of us with each table of guests (this was 12 tables and we would send them as thank you cards). He proceeded to rush us through the tables to grab the photos because it was his time to leave. Not having a clock in front of us we did what we could to help him. After this he left and we went to a friend to get the time. Jon ended up leaving 30 minutes early from our contracted time and we later find out the photos came out rushed and couldn't use them.
At this points we though the worst was over and we can have our memories and move on, but little did we know that this is where the disasters were waiting. First our photos were sent to us on Dropbox and not on a thumb drive as explained to us in the contract. He then obliged and mailed a thumb drive to a random address not anywhere we had in writing. So we did receive our files on the second attempt, but some random house in north jersey has our memories as well from his first attempt.
When we opened the files they were full of disappointment. The staging he had us do in positions were a disaster. Some people looks like they injured their legs, while others look just awkward. The photos never came edited (as disclosed on contract) and majority of the photos that were closer up of me and my wife were missing the tops of our heads. Furthermore, a lot of the photos we requested (shots of family walking down isle, family posing outside, etc. were missing). We emailed Jon about this immediately after we went through the photos we received to only get a response stating he doesn't edit his photos and no photos were cropped that's the way he shoots the photos. He also included some photos that were missing, but those were blurry, not properly white balanced etc. and that's why he didn't include them.
We were nowhere near happy with this outcome and lost a lot of the potential memories from that day in photo form. After all these issues transpiring, my phone calls with Jon, and how he has handled this situation I would heavily advise caution for anyone and request they do their research.
Jon, furthermore when you read this I'm advising you now in this post that we did not sign a release for you to post and advertise our photos. This includes your website, instagram, and facebook posts. This is our warning to please remove our photos from all media sources. read more