Val-U removed my old carpeting and installed new carpeting in two bedrooms. It looks great, I'm…read morevery happy with it. I really appreciated how helpful they were and how carefully they moved the furniture and replaced it in exactly the right place.

We had some laminate flooring installed by Val-U flooring recently…read more The work was well-executed and the tradesman was diligent and hard-working - he worked through lunch, and tidied up as he went. It turned out that we needed the floors to be levelled before the laminate could go down, and that change was handled smoothly and swiftly by Ibrahim, our contact at Val-U. We asked for skirting boards to be removed and refitted, and that too was all competently executed. I've installed laminate floors a few times myself and could not fault the quality of the workmanship. I have no hesitation in recommending Ibrahim and his crew for this type of work.

Worst after service ever !!!! I have my flooring done by D & J flooring. But after one year and…read morewhen I wish to get the same company to do some repair, the sale consultant Ryan Sturhahn don't pick up your calls after he know that your job is only some small repairs jobs. I have tried to sms, emails, voice mails and call him. He will not reply any of those. Don't go to them, worst after service ever!!

Thanks D&J flooring it so nice to see a company that stands behind thier product…read more This company went above and beyond to resolve our problem with our tiles .would highly recommend D&J flooring for all of your flooring needs Thank you D&J Regards Neil

Go see Darren or Bill for a great no nonsense deal on any flooring you might need. The carpet…read morecentre may not look like much from the outside but inside you're going to find great deals, quality products, the best service, and you'll leave with smile on your face, guaranteed!

Really happy with my new carpets and flooring. Great service from the store and very impressed with…read morethe installers.

Did a poor, poor job of installing laminate in bedroom, they…read moredid not level properly around closet tracks. very amateur job and this is not the kind of work one would expect from end of the roll.

So disappointed in the service I received at this location. Ordered first set of area rugs and…read morethey came absolutely wrong color. Re-ordered what looked like white rugs in the store and got them home and they were yellow. I called to let them know and was spoken to in such a disrespectful manner and told that the lighting watts in the store were much brighter than the ones in my home and i should consider changing my home lights. Why would I want my home as bright as a warehouse? Too boot, I was really made to feel like I screwed up and not offered any assistance to rectify the problem. Not even a store credit for future use, which i would have been grateful for. Instead the store owner/manager continued to say, listen, let me explain this to you ... I felt like he thought I was stupid. I would not recommend this location especially if you are a woman on your own.

I would avoid this store at all cost, poor service and poor outcome. Wasted a lot of money to have…read moreterrible looking floors

Fast response Installation right away…read moreNice staff Best price almost cheaper then carpet cleaning

I was very disappointed with this "company" and the owner. I booked new flooring for my condo and…read morebooked the installation day. I told the owner that the installation day needed to be guarantied as I was booking the week off and hired a replacement for my business. I also needed to have my son available to move all the furniture out of the rooms. When I called a few days before the installation to confirm, the owner Patrick said the installers were not available for the Monday but may be able to come on the Thursday. I made a fuss but no one showed up until the Thursday. I had to pay my replacement an additional 3 days and my son needed to leave town so I had to move everything on my own. when the installers came they said they had only been hired that Monday, not before. They were also not the original installers and I was never provided with their worksafe numbers etc. required by my strata. 3 installers showed up but only one did any work, they never showed up with the materials needed so they would leave for 1- 3hrs per day. My newly painted walls needed to be repainted because of all their hand prints on everything. I was charged an additional $1000 for leveling cement and the hallway was not properly leveled and now the boards are separating. After 4 days the installers wanted a day off even though the baseboards had not been installed. When they finally "finished" the installation, 2 closets wouldn't open and one couldn't close, trim and caulking not finished. So, someone else had to come to do the caulking that was missed. For weeks after the installers would call and say that the company was refusing to pay them. Patrick promised to complete the floor in my laundry and to pay for the baseboard heater installation but never came back. He refused to answer my calls and emails. I made a complaint to the BBB but Patrick never responded. He took down his website and disconnected the phone. Worst person I have ever dealt with.

the installed subfloor is too thin, and the cause of the bouncing floor. "One of the best ways to…read morefix this situation is to increase the thickness of the subflooring." Of course, you'll also have to tear off and relay the finish flooring, so this solution does take a fair amount of work And Patrick refuses to even come out and take a look, therefore fixing their slapstick poor work is out out if the question .

I came in with my mom and I think his name was Kevin but he was the most welcoming person ever,…read moreeven tho she's picky he was patient and helped her find out the best choice for her she was really happy by the end thanks a lot to him our experience was great!!!!!

Jordans Flooring (Burnaby) installed flooring in our apartment in 2017. The workmanship was poor,…read moreand even after an attempted fix, issues remained. Transition pieces were not properly glued down, baseboard nails were not set flush, and the caulking was poorly done--problems that are still visible today. I lived with these issues for years because fixing them once was not enough and I did not want to deal with the issue again. The manager at the time did offer me a partial refund so I didn't ask for a 2nd fix. In hindsight I should have. Recently, I re-engaged Jordans because I need to redo my flooring. Engaging with the current store manager I was told in person that we would be "taken care of" and "hooked up" because of the 2017 experience. What followed was a 10¢/sqft price reduction (about $55 total). When I raised this marginal discount, the alternative offered was removing recommended services of leveling and voiding warranty. This process wasted significant time and did not rebuild confidence with Jordan's. We chose another contractor.

Had a horrible experience with the installers and trying to reach the company afterwards…read more The contractors charged me an extra $1000 to level an extra couple square feet, but they OVER filled it so much so that the door wouldn't close properly. THEY CUT MY FRONT DOOR! I wasn't there when this happened. They didn't ask me or tell me afterwards. I've called and emailed over and over again and they have not fixed a thing. Horrible service. I regret paying for the job now because they no longer care about what they did. Also, the pulled the fire alarm. My strata sent me the bill for it and the contractors never told me about. In short, shotty workmanship and no communication. Not a business I would recommend working with. In fact, avoid.

The distributor refused to sell the hardwood we needed directly to us, forcing us to choose Mike's…read moreto do the job. Mike's arranged for Leo to do the work and after we arranged to be home during the week, he canceled same day, without notice. We set up another date, this time he shows up, removes the baseboard and carpet then determines the concrete is not level, which is true. We call Mike's for a quote to level this 9'x11' room and are told $800. Leo tells us Mike is ripping us off and says he'll do it for $500. We eventually agree and Leo comes back and levels the floor. The next day he returns and lays the hardwood, except that the very first board he puts down won't fit under the transition because he's raised the floor at least a quarter inch too high. Leo is such a hack that he continues the room figuring it's good enough. He proceeds to install boards that either he damaged, or were damaged before, without caring about the outcome. Upon examining the end result I discover what he's done. There's a large gap in the floor in very visible spot. Later when trying to work with Mike's to get a solution, Leo cancels again without notice. When he does show up, it's evening and I understand now, that he has no intent to help. He doesn't bring any tools, starts changing his story about what is possible to fix the problem and starts to get belligerent when questioned. Finally when I've had enough of Leo and how he is speaking to my wife and I, ask him to leave but he won't. When he does run away he doesn't take any paint sample with him which is necessary to match the transitions. I run down with the sample and he speeds away through a crosswalk, almost hitting my neighbor with his car. Leo then calls the police; I can only assume because he's worried the neighbor reported him. He provides the police an audio recording he made with his phone of entire time he's on my premises. He also tells the police that I chased and threatened him and tried to break the windshield of his car! As if this story isn't crazy enough, he also tell the police that he has a dash cam which shows me trying to break his windshield. Of course no such footage is ever produced. Why would a contractor show up on a job site without tools to do a job and secretly record the interaction while talking nonsense about what was possible and not possible? I am considering filing a small claims case against both parties to bring this to light and make each understand consumers have the right not to be ripped off, lied to, subjected to terrible service and harrased. Mike's hiring of immoral, incapable contractors is deplorable but that should come as no surprise when reading his reviews. You'll notice that most of Mike's reviews are obviously fake. Look at the number of past reviews made by the positive reviewers. They're hit and run reviews - fake accounts. This flooring was meant to be a gift from my wife, she had faith that Mike's was a reputable business. Good luck with Mike's. In my experience, you'll get a substandard job with obvious flaws and a ton of drama. His warranty is only as good as his character. I've not heard back from him. Happy to answer any questions to people considering this company.