Water backed up in basement and upstairs toilet. I called one guy and he charged $125 to tell me I…read moreneeded septic pumped and never even checked the basement. After being told by two companies they could pump septic in two weeks I called Free Flow. She sent Cody out the next day. They would have applied the service call payment to pumping the septic. If only I had known. Cody and Scott were great. It is the only company I will ever use for septic or plumbing. Thank You Free Flow.

Contacted them online around 8:45 this morning about a clogged sewer line leaving water backing up…read morein my basement. They called back within a few minutes. The tech came and cleared it up for me by 10:00. Very reasonable price, and great service. I won't hesitate to recommend this company to anyone having sewer issues.

One of the busiest plumbers around because they do extremely good quality work. They put my new…read morebathroom in beautiful job however, you can't seem to reach the company easily. You're always leaving a message and waiting days.

Deceptive pricing, I was quoted 575.00 for the work. When…read morethey arrived at my home. They stated the worst case scenario was $1,500

Tom and his helper showed up on a Saturday. Quickly diagnosed a bad submersible pump and replaced…read moreit. I was going to schedule a time to do the sump pump since they were the same age, but they just replaced it on the spot. Quick, quality craftsmanship.

Woke up to a cold house. Called George Winston Co., a local buisiness, and they were at my house…read morewithin 2 hours. Dan, the technician, really knew his stuff about my boiler system !! I couldn't be more pleased with the response time and service...they're my "go to" guys from now on !

Called Joe Holdsworth Plumbing this morning. Had zero water pressure. He happened to be nearby…read moreheading to another service call and stopped in for a quick look at my situation. Joe diagnosed and fixed the problem on my pump in 10 minutes. He's now my go-to plumber and his sign is in my yard!

Had Joe come to my house to help with a basement floor drain clog. He was super nice, quick, and…read moreknowledgeable when he came to fix it. He was able to fix my issue the same day I called him. He was upfront about the cost and it was really fair pricing. Super happy with the work and would definitely go with him again!

This company is great! Very fast and the installers are very informational and knowledgeable! In…read moreparticular a young man by the name of Damien. He was very respectful, helpful and knowledgeable through the entire installation process of our new furnace! Definitely reccomend this company!! Thanks again TJ's and Damien for your great service!! 5 stars!!

we felt the service and representatives were great with…read moreanalyzing a continued leak of our toilet. they were very responsive but did not follow up with promised warranty documentation even with repeat requests to do so.

My past experience with this company was excellent 10 years ago…read more I had such a bizarre experience with them trying to set up an installation appointment this month I don't even know where to begin.

I needed a hot water tank but not immediately. Was told it would be "$1070." As I've been screwed…read moreby so many contractors I asked, "Does that include the tank, installation, labor..." I was interrupted pleasantly and told, "It includes everything." I asked about a warranty and was told 7 years. I don't see anything with the manual stating 7 years. Also don't have a card to fill out for the warranty. Plumber came and was efficient. Gave me a bill for $1695! I said, " I was told '$1070'!" He said he can't remember the last time they did it for that price. After he said that I had a "flashback" that this was not the 1st time I was given a price over the phone and a higher price on the bill. When I called to discuss lowering the bill I was screamed at! She said, "I'd never give that price." I said had she quoted me $1685 I would have called around." She kept screaming, "You talked to me! I would NEVER say that price!" That evening after I had somewhat calmed down, I looked at the bill. Noticed that I was given the info. about the tank. I Googled the tank and the cost of the tank... $1069.29! She had mistakenly quoted me the price of the tank only! Who needs to $1070 water tank if it's going to break down in about 7 years. I've been using Pilewski for a few years now. Not the 1st time I was given a price over the phone and another at billing. Apparently worked it out that time as I continued to use them. Not the 1st or the 2nd time I've been yelled at by Kim. It is the last time though. This has been my worst experience with Kim. She did finally give me $25 off of the bill but it's not enough for her mistake on pricing me just the tank (before taxes) and all the yelling she did! Sad to cut ties with a great crew of plumbers.

I had a repair that needed done and spoke with them on the phone told them what I thought it was…read moresent a pic of the pump on my boiler tech showed up with one. Made the repair go way faster. They listened, respond fast and repaired it quickly

We've used a number of plumbers over the past 40 years, and Spaeder is at the top of the list. The…read moreresponse time is very quick. We've never had to wait more than a day for routine work. In an emergency the response is very fast. When you schedule a call the plumbers give you updates for arrival, and call when they are on the way. Work has always been top-knotch, and the fees are fair. Never had a bad experience. Their crews give great diagnoses and recommend a reasoned solution, even if it means a no charge resolution. We have had bad experiences with other companies which were unresponsive, try to upsell, or arrive without tools or supplies then charge for the time to go back to the shop. On the other hand Spaeder has always been a shining professional crew which provides wonderful customer service and excellent resolution to problems. Highly recommended.

This is a great company. I have been with them for years. They are very forthright and honest…read more However, be prepared to wait for a return call. One person takest the calls, another returns them. They're not always on the same page.

Motsch's work is top notch but their response time leaves a lot to be desired. Maybe, because…read morethey're so busy, they don't care if they don't get back to you in a timely manner. However, frequently plumbing issues come with a sense of urgency(leaks, no hot water, back ups, etc ) so timeliness is very important. I know it's tough to find help these days but they should get back to you and tell you if they can't make it so you can call someone else. I know the Motsch brothers. They are really good at what they do and they're nice guys. If you can get them, you won't be sorry.