I needed a hot water tank but not immediately. Was told it would be "$1070." As I've been screwed by so many contractors I asked, "Does that include the tank, installation, labor..." I was interrupted pleasantly and told, "It includes everything." I asked about a warranty and was told 7 years. I don't see anything with the manual stating 7 years. Also don't have a card to fill out for the warranty. Plumber came and was efficient. Gave me a bill for $1695! I said, " I was told '$1070'!" He said he can't remember the last time they did it for that price. After he said that I had a "flashback" that this was not the 1st time I was given a price over the phone and a higher price on the bill. When I called to discuss lowering the bill I was screamed at! She said, "I'd never give that price." I said had she quoted me $1685 I would have called around." She kept screaming, "You talked to me! I would NEVER say that price!" That evening after I had somewhat calmed down, I looked at the bill. Noticed that I was given the info. about the tank. I Googled the tank and the cost of the tank... $1069.29! She had mistakenly quoted me the price of the tank only! Who needs to $1070 water tank if it's going to break down in about 7 years. I've been using Pilewski for a few years now. Not the 1st time I was given a price over the phone and another at billing. Apparently worked it out that time as I continued to use them. Not the 1st or the 2nd time I've been yelled at by Kim. It is the last time though. This has been my worst experience with Kim. She did finally give me $25 off of the bill but it's not enough for her mistake on pricing me just the tank (before taxes) and all the yelling she did! Sad to cut ties with a great crew of plumbers. read more

Good service on everything we had them do for us. Would deafinly call them in the future.

I made an appointment for a very short gas line replacement for my standby Generator. I made the appointment over a week ahead of time for a planned power outage lasting all day . Kim said they would have the job done the day before the outage. They never showed even when I called them 5 times the day they were scheduled. Kim said "I can't get a hold of anyone". I have my generator to keep my basement from flooding. I am a 100% disabled Veteran with operations pending, and their lack of professionalism and no-show seriously messed up my life, my operations, and my health. FIND A DIFFERENT PLUMBER/HEATING etc company. read more

I've only had wonderful experiences with Pilewski plumbing. The helpers were personable and did the job well and in good time. I've hired them for over 20 years and had no complaint. read more

I wont be using Pilewski Plumbing again, they could not give me an accurate estimate. I made it clear that I had one thousand dollars in the budget for some pretty basic work (plumbing in a sink, setting a toilet, and adding a vent). I had all the supples for the toilet. The bill was over $1500. I called many times without a response to get a breakdown on the supplies, In the end they refused to give me a breakdown, which was over $500, so I have no idea what I paid for. I will not use or reccommend Pilewski again. read more

Had a problem that needed an urgent fix. Got in same-day. Eric was just great. Sized up the problem fast, got the necessary supplies, and fixed it within an hour. He is very knowledgeable and if I need any further plumbing services, pressure tanks, water treatments, etc. Will definitely be using this company and specifically Eric. read more

I used this company to install a water softener this year.The owner came out an gave me a price. The install service was great but when I received my bill it was a different amount then originally quoted (be aware). Now I need a service call on this unit, I've called 4 times in the last 30 days and still no response. The unit is less then 9 months old. They claim the customers priority is the number #1 goal. Time for them to change the goal or set it up. read more

Jason was on time, knowledgable and informative. We agreed on a plan to try and fix the problem by replacing the cartridge rather than replacing the entire kitchen faucet. Jason helped me find the replacement piece online and I was able to save $$ by ordering online. If I do end up needing to replace the faucet I will definitely call Pilewski to do the work! read more

Pilewski Plumbing is our favorite ! Over the years we have had several different plumbing problems. All of the guys are great and knowledgeable. Kim is always friendly and courteous when I call. Our service is always quick and prompt! Thank you Pilewski Plumbing! read more

BEWARE OF STICKER PRICE OF BILL!! Called Pilewski Plumbing because close to home....Had a small leak in bathroom vanity cold water faucet......Plumber arrived 8:15am...Left my home at 8:50 to get part to fix leak....Came back at 9:20 and finished at 9:45...He told me my bill was $253.00....WOW.....I was charged for two hours of labor, at $89,00 per hour...Plumber only at my home for one hour....I called business after the fact, and told that I was responsible for paying for plumber driving to my home, driving to get part, and driving back to business....Shouldn't a plumber have the appropriate parts located in his van....Plumber also replaced water pipes located underneath my vanity without my consent...There was nothing wrong with those pipes...charged $75.00 for those parts.....I felt as though I was thoroughly robbed this morning....Nice work Pilewski Plumbing for taking advantage of an elderly woman and earning a few extra bucks from her...I am 60 years old and I feel as though someone had broken into my home and stole $253.00 from me read more