We initially had to leave a message to receive service when we didn't get a call back by mid…read moremorning the next day we called again. A friendly young lady answered the call however she seemed a little, unsure about scheduling, etc. but in the end she was able to get us scheduled for a team to come out and take a look at our septic system that we were having issues with. Service was scheduled for a technician to come within a 2 to 3 hour period with a 2 to 3 hour window. Stephan arrived promptly within the timeframe and began troubleshooting our issue alongside my husband. It was determined we would need a septic pump to be able to even get down to the area that needed to be troubleshooted aka the electrical area. Stephan began setting up to pump out septic while my husband worked to start digging up tops as they were pretty covered and they charge extra for this added labor now (understandable). Stephen worked endlessly to each of our three tanks to ensure each one was completely drained to begin with clean tanks. Meanwhile my husband was able to rewire/slice wiring repair as it seemingly shorted out. Stephan waited to ensure all was in working order in case he needed to perform additional repairs while onsite. He was extremely knowledgeable, helpful and kind in helping just by himself due to winter season. We were grateful for quick response, visit and services. We've previously used Cyclone 4 years previous and will continue to make them our first call when we need septic services

People did a great job up front but wanted alot upfront. Once paid the job was not completed as…read moremention leaving septic un covered and lied to the owner of the property. Once contact was on the phone they came up with the excuses on why and demanded remaining balance or they would come damage the property removing everything. Would not recommed them or use them. No matter the price its not worth dealing with someone that bad. John lied and amy had terriable customer service as she does not listen and like to over talk the customer.

Paid this company over $8,000 to repair drip field on my property in August of 2024. In December of…read more2024 the company still did not have a date to complete the job so I requested a refund. The owner James refused to give me my money back & I've been forced to sue. Terrible experience. They are quick to beg for your money.

good service company. used them for our septic and found reasonable cost and quick response.read more

Outstanding experience with 4G Septic. Mike and Niles showed up within 90 minutes of my call--yes,…read morethat fast--and were courteous, professional, and clearly very knowledgeable. They diagnosed and fixed an issue with my ejector pump in under an hour that previous companies either wouldn't handle or couldn't figure out. Pricing was very fair, especially by today's standards. Service was so good I scheduled maintenance of my system for later in the week. I'll be recommending them to friends and family with complete confidence.

I called one service for a quote, after not hearing back and finally reaching out myself multiple…read moretimes, I finally got an over the phone quote for $6000 to have two tanks pumped and decommissioned. Claude Ai recommended 4G Septic. I called and spoke with Mike. They came out the next day to probe the tanks and to offer a free quote. They were friendly and professional. The quote was $1,100!!! Over the next few days they came back out earlier than expected and had the tanks pumped out, crushed and backfilled. The whole experience was positive. I highly recommend 4G Septic for all your septic needs.

Kenneth was an amazing technician! We have used many septic pumping companies in the past 28 years,…read morebut we will forever be using Magnolia Septic Pumping, as long as they send Kenneth!

I just had my septic pumped. The operator, Josh, was prompt, knowledgeable and efficient. Great…read morecustomer service and value! Thank you Josh.

contactor needed to be replaced, came out same day, replaced the defective part, reasonable cost,…read moresystem back up and running.

Not only did I have them replace my old leach field system with a new aerobic system, my neighbors…read morewere impressed with her initial meeting and had them do theirs at the same time. Very knowledgeable and professional. Their team all worked in tandem, and the process went amazingly fast. Thanks so much!

Loyalty plumbing to the rescue. Put in an appointment request last night. Said they could be here…read moretoday between 8-5. Got a call this morning at 7:30 from their office stating between 11-1. GREAT! Aldo called me at 10:30 and was on site by 10:45. Tech was knowledgeable and knew almost immediately what our issue was, got me a quote and got to work. He was done and had everything wrapped up and good to go in about an hour.

Overpriced. Charged over $2000 for bathroom repair. Referral to their partner Entrusted water…read moremitigation was also a disaster. Do not recommend!

Very reasonable and responsible. They responded quickly and were very helpful. They are my go to…read morefor septic pumping.

Prompt, honest & reputable service! They have a customer for life! We called on a Saturday…read moreafternoon, left a message. Received a call back on Sunday and even scheduled an appointment. They were true to their word and took care of us, even cheaper than the other company! Thanks again!

The driver was very experienced and explained everything about my aerobic before cleaning all 3…read moretanks and showed me the job when completed. Two years ago I had another company come out and they only clean the main tank. It was a lot cheaper at the time but ended up costing me a pump Which was very expensive!! So if you want a good job I would call Jones's Septic I will again.