1. JoS. A. Bank

    1. JoS. A. Bank

    0

    DURHAM, NC

    JoS. A. Bank

    2.5 (14 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 weeks ago

    JoS. A. Bank Photos

    You might also consider

    Recommended Reviews - JoS. A. Bank

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 years ago

    Business owner information

    Photo of Alfred A.

    Alfred A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Great experience! Very pleasant team, welcoming and helpful. Tailors are excellent, especially Ms Cassie! I recommend

    Business owner information

    Photo of Alfred A.

    Alfred A.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Alfred A.

    Alfred A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Alfred A.

    Alfred A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Summer B.

    Summer B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Alfred A.

    Alfred A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Ivan, the manager, was great and helpful during a measurement for a tux rental. Great experiences

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Alfred A.

    Alfred A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Alfred A.

    Alfred A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Alfred A.

    Alfred A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - JoS. A. Bank

    You might also consider

    David's Bridal

    David's Bridal

    3.0
    (118 reviews)
    0.1 mi
    $$

    I am extremely disappointed with my experience purchasing from this company. The website did not…read moreclearly disclose that the dresses I purchased were non-returnable/final sale items. Reputable retailers typically make this information highly visible on the product page and during checkout, but that was not my experience here. There was little to no clear distinction between returnable and non-returnable merchandise, and one of the items even appeared to include a return option, which made the policy even more confusing and misleading. When I received the dresses, I was not satisfied with the quality or fit and attempted to initiate a return, only to be told the items were not eligible. I feel the website presentation was unclear and failed to properly inform customers before purchase. Customer service has been unhelpful in resolving the issue, which has only added to my frustration. I have disputed the charges with my credit card company and would strongly encourage other shoppers to carefully review every detail before purchasing from this retailer.

    Highly recommend this location, esp the alterations department. Jing is a miracle worker!! She did…read morean incredible job altering my bridesmaids dress. I was so worried that I would have to go back for multiple fittings as she had so much work to do on my dress. She absolutely nailed it on the first try!

    Photos
    Jing did an incredible job altering this dress!!
    Jing did an incredible job altering this dress!!
    David's Bridal
    David's Bridal

    See all

    Durham Cleaners and Laundromat

    Durham Cleaners and Laundromat

    3.2
    (42 reviews)
    4.0 mi
    $

    I decided to stop giving my business to this laundromat/cleaners for a couple of reasons. The…read morefirst time I dropped off some clothing items for dry cleaning (jeans, shorts) I was given a one-week turnaround time. There was no special care required for the jeans other than a request for laundry. It was not during any holiday or shutdown time. How ridiculous!!! Secondly, the laundromat is primarily frequented by minorities which is why I think the owner isn't concerned with repairing so many of the machines that have been unoperable for several months. After frequencing the facility for nearly a year and still seeing the same washers and dryers out of order, I inquired with the manager on duty as to why the machines weren't repaired timely which would speed up the wait time during peak hours? The woman became offensive and lied and stated that one washer cost $50,000 to repair. Now, we all know that is not true and most laundromat facilities rent the machines and there are service agreements in place for repairs. As well, I usually frequent the laundromat at night and the floors and machines are not always clean, despite staff being present but usually in the office with the door closed and on the phone on personal phone calls. The onsite manager was so offended by my timely repair question that she became unruly and unprofessional and then talked about my inquiry to a hispanic employee who decided to pick up the unprofessionalism and challenge me also. At the end of the day, my money matters and I choose to spend it where I receive good customer service and feel valued as a customer.

    Overpriced and poor cleaning service, drop clothes for dry cleaning and came back with STAINS, they…read moretried a 2nd time and got one stain out but back with another, plus my sweater had NOT been cleaned, it's stilled smelled of my perfume and was partially wrinkled, will NEVER EVER RETURN!

    Photos
    Front parking lot of store
    Front parking lot of store
    Durham Cleaners and Laundromat
    Plenty of benches.

    See all

    Plenty of benches.
    Lee's Tailor Shop

    Lee's Tailor Shop

    3.5
    (37 reviews)
    17.6 mi
    $$

    The staff here seem nice and welcoming. I had a few questions that were answered. The space is…read moreclean. Price point is aligned with other tailor shops in the area.

    I had 5 jackets and 2 trousers altered here--3 odd (sports) jackets and 2 full suits (jackets and…read morepants). I had asked them to make a number of alterations to the suits and jackets for a better fit. I also asked them to pull the stitching on the suit pockets so I could use them and fix a snag in one of the odd jackets. They said this would be no problem and agreed to do all the work. The odd jackets came out fine as far as I can tell. No obvious errors in the alterations on the odd jackets or suit jackets. However, when I came in to pick up the jackets, I saw they hadn't fixed the snag and failed to open up the suit pockets. It's common for new suits to have the pockets sewn shut. A seamstress can rip these open and make them functional--it's not a difficult task for someone who knows what they're doing and shouldn't take long. But, they simply didn't do it as promised. After pointing this out, Ann sent the suit jacket, vest, and snagged odd jacket to the back to have them worked on. The odd jacket came back fixed, and the suit jacket with functional pockets. But, the vest pockets hadn't been touched. So, I had to send it back again reiterating the work we agreed on. Ann asked me "are you sure the vest pockets are real? We don't want to open them up if they're not real." Yes Ann, they're real--any seamstress can tell just by eyeballing it. The only major problem with the alterations was the pants for one of my suits. They damaged the fabric on the waist of one of my suit pants when letting it out, then didn't want to accept responsibility for the damage, implying that it might have been that way when the pants were originally made. No, they weren't damaged when I brought them in. This was a MTM suit I had made back in 2016, and worn exactly twice since then (It's spent most of its life hanging up in my closet due to me getting a bit too fat in the mid-section and not being able to fit into the pants, and not having an occasion to wear it until now). It looks like they were accidentally damaged when pulling the stitch to do the alteration. Hey, it happens to even the best of tailors, but the way to handle this is to fess up, own it, and try to make it right--not pretend it didn't happen or minimize it. They also left a bunch of loose threads when they were done instead of cleaning everything up. That's just sloppy workmanship. The pants are still wearable, but I'm disappointed by the damage since this suit is a bit sentimental to me (it was my wedding suit). Ann tried to shrug it off as not being very noticeable. To me, this is unacceptable. A simple apology and offer to make it right would have gone a long way. Instead, the shop engaged in juvenile face-saving behavior, which is unprofessional. This, coupled with the fact that I had to remind them multiple times to do other finishing details we had agreed on made for a disappointing experience. The suits are still wearable, the odd jackets did ultimately get finished correctly and fit well. Damage aside, I didn't get the level of customer service I was expecting (especially given the number of garments I brought them), and they didn't offer any sort of compensation for the damage. Lesson learned, I guess. I hate writing reviews like this, but I also don't like being treated poorly by businesses who are doing a lot of work for me and cashing the check regardless of the outcome.

    Photos
    Damage to pants
    Damage to pants
    Shop Look Out
    Shop Look Out
    Shop Front

    See all

    Shop Front
    Crystal Cleaners and Tailor

    Crystal Cleaners and Tailor

    3.4
    (17 reviews)
    9.8 mi
    $$

    I have been going to Crystal cleaners for some time, Last sat I had a terrible experience and it…read morewas not always the first time. Crystal cleaners in Morrsiville is over priced. I had a pair of blacks cub pants that I wanted hemmed, The husband tells me it will be $25 , wanted me to pay up front and the pants would not be ready until after the 4th of July, Keep in mind I was dropping off these pants on 6/22/2024, telling me it will take almost 10 days for a simple pair of black sub pants to be hemmed and wanted payment up front , after i have been a client there for almost 20 years and referred so many people to there business . I told them , that I was not paying $25 up front and waiting 10 days for a simple alteration. I walked out , took my pants and went to Medlin dry cleaners in cary in the lowes food shopping center in Preston, It cost me $15 and my pants were ready that Wednesday 6/26/2024, I thought this was all reasonable. This is not the first time Crystal cleaners in Morrisville has over charged me for simple dry cleaning and alterations. I do not recommend them for any services. They are not treating there local faithful customers fairly. They are overpriced ,want payment upfront ( I have been a customer for 20 years) they know me and that is how I was treated and have to wait 10 days for my work scrub pants. I do not recommend Crystal cleaners, Highly recommend Medlin Dry cleaners.

    I called prior to stopping by to ask about pricing for two coats. I described each to the person on…read morethe phone - one a wool coat, and one a peacoat - and they quoted me at $7.25 each. When I dropped them off later that afternoon, I was given a ticket for $36. I explained that I had received a quote for much less and the folks behind the counter just stared at me, shook their heads, and repeated that my ticket cost was correct. I actually left a tip regarding my experience (that Yelp has since removed, citing that tips are for business offerings and services, not experiences), and the owner/manager reached out to me after (screenshot of conversation attached). First of all, I didn't ask for "jacket" pricing and again, I explained each coat in detail. Second, neither were as he assumed with "massive lint, hair, and stains." One was brand new and I wanted it cleaned prior to wearing for the first time and the other had been stored away and smelled a bit dusty. I wouldn't trust this business to honor or provide consistent pricing. I wish I had an experience like those who rated so highly, but that definitely wasn't the case.

    Photos
    Severe stain on dress bottom and front
    Severe stain on dress bottom and front
    Food and pen stain on shirt front
    Food and pen stain on shirt front
    Wedding dress clean

    See all

    Wedding dress clean

    JoS. A. Bank - menscloth - Updated July 2026

    Loading...
    Loading...
    Loading...