Easy to work with, gave me an amazing price. Very well worth it, just trust that they will do well…read morefor you man. They got me cheaper than anybody else could at all

Didn't end up using them since I found a more competitive quote elsewhere due to us having a diving…read moreboard. Nothing they did, they just don't have a competitive rate for if you do have one. Customer service was great, Tripp was awesome and helpful.

Very knowledgeable with 45 years experience in the insurance industry. No pressure and represents…read moreall the major carriers. Price and service is what I've found to be impressive.

Conor made what would be a lengthy process very fast, very good communication and GREAT customer…read moreservice. Everything was explained in detail which helped a lot again thank you very much.

I really needed a lower insurance company because the one I had been with for 17 years went way up…read morewhen I added my daughter. I called State Farm and Emma helped me with everything. She worked really hard to get me where I needed to be and she even got me renters insurance! Would definitely recommend this place and Emma!!

I've done my own taxes for years but this year, I received an inheritance and was totally confused…read more Mr. Teasley was very helpful and got my taxes done quickly and I actually got a refund which I wasn't expecting. I will definitely go back next year.

We have done our taxes for years but ran into a huge snag with a short sale and it became more…read morecomplicated now that I drive for Uber. After trying turbo tax and getting lost, we went to Tim Teasley for help. He did an outstanding job in a timely manner. Our taxes were very complicated and had to be filed with Hawaii, North Carolina , Colorado, and California. The finished packet was very professional and we got more back than we had in years. It turns out I was being too conservative with deductions. Thank Tim. I recommend him to anyone.

I opted to transfer my business to another agent after this agent's office messed up my homeowner's…read morepolicy. If you can imagine not having home owner's insurance due to their negligence. The issue started back in July. I always pay the homeowners for the full year and I pay the auto insurance every 6 months. Charles was not in the office and the lady working in the office said she could make the payment. She took the payment information but said that the homeowners were not due, which I thought was odd, so she only took payment for the 6 months of the auto policy. I am not sure how she applied the payment, because I received the proof of ins. cards in the mail, but then received notice that my auto policy would be canceled if payment was not made, it was set to expire within 18 days from the date of that notice. I received that on the weekend, so I called the toll free cust. # and they said they could not see the payment. Then they saw it, but for some reason, it was not applied to the right item. So that started my frustration and having to call Charle's office so many times. I literally had to call multiple times during the day and would get voicemail. The same lady that made the error that initiated all of these issues finally answered at one point and I explained my concerns. I explained about the homeowners and she said my policy had gone up a few hundred dollars and that I'd need to provide some type of proof of how close the hydrants are on the property to get a lower rate. So I jumped through hoops and called the local fire dept. they provided me with what was requested. Basically long story short, this lead to a ton more of calls back and forth to where I'm at now with it being October, my homeowners is still pending. I literally would call multiple times during the course of the day, even calling one day shortly after 9 am on a week day and getting the message that the office was not open yet. I called many times and got the same message. I cannot believe the lack of professionalism in contrast to how it "seemed" when I first started dong business with State Farm. A customer should NOT have to call so many times due to an error caused by State Farm staff. I literally would call customer service and then they'd have to call the office. This issue originated back in July and it is now October and it is still in the process of being rectified. 3 months and my homeowners is still in limbo!!!!!!!!!!!!!!!!!!!! Deplorable business practices and I am alerting BBB, Consumer Affairs and everyone about this. I will never do business with Charles Oxendine's office. I requested to have all of my business transferred to another office as this is completely unacceptable. I cannot believe the lack of professional courtesy and the lack of concern he has for his customers, it even goes back to him not having his office call or follow up after something as problematic as this. I am going to complain to corporate, because I'm seeing that I am not the only one to experience such horrific follow up on something as them rectifying their own issues. Update as of 10/22/16: I was looking at my bank statement and I was charged $137.11 on 10/19/16 for a payment plan. Since I've been with SF, I have NEVER had a payment plan, I pay my premiums in full, so this was an error. I called customer service and they could not find any record of this, but it would NOT surprise me if it is another error by Charle's Oxendine's office as a parting gift, since I transferred all of my accounts to another SF agent. If in fact that I find out that is the case, I am going to Charle's supervisor or whomever is over his supervisor's head, because this would be the last of many issues that I've had and the fact that I've had to exhaust so much effort to resolve this bs is ridiculous.

Cynthia was a great help today !! All the staff their are friendly and very helpful defitnally a…read morestress reliever !

I phoned this office today and was able to speak to a real person - not a computer - within…read moreminutes. Andrea listened to me explain my inquiry. She needed to check some facts before responding and quickly returned to the phone with the answer. I was told what documents I would need to bring into the office in order to obtain the document I needed. Once arriving at their office the wait time was under 10 minutes and the lady was very courteous. I was out of their office in under 20 minutes. How refreshing to go to a government agency and get this sort of action. I spent 44 minutes on hold waiting to simply ask a question of a Federal Agency prior to this experience and that agency needs some staff development given by the Robeson County Social Services Staff on how to manage and treat the Public! Thank you for your help today ladies and gentlemen!!