Unfortunately, there is not an option for zero stars. We suspected our dishwasher was leaking and…read morecalled JB plumbing. The technician came out started the dishwasher and discovered the leak. He suggested we call others to see about the floor damage. Most importantly, unbeknown to us, he did not unhook the leaking dishwasher from plumbing, disconnect the power, or inform us that he had stopped the dishwasher mid-cycle. We did not think to ask about this, as we assumed the dishwasher would sit there until it and the floor were replaced. No options were given. He charged us and left. We decided to wait to replace the dishwasher until the floor was fixed, not realizing there was a ticking time bomb in the kitchen. After drying the floor out for three weeks, someone happened to fully close the dishwasher door and it started up again and leaked all over the kitchen floor! I am shocked. Who leaves a client in this position? At least give them the option to disconnect the plumbing and electrical or even pay extra and have the unit taken away. Needless to say I have called JB Plumbing back tonight (Thursday) at 9pm when this happened. A very nice service clerk answered the phone but the first appointment they have is next week. I have asked to speak to the owner. At this point I cannot recommend JB Plumbing, unless you are savvy enough to make sure the plumber did his job!

JB Plumbing recently installed an outdoor Navien tankless water heater for us, and the owner, John,…read moredid an outstanding job. He was fast, efficient, and made sure everything looked clean and neat upon completion. I am completely satisfied with the quality of his work. His pricing was fair, and I really appreciated the communication--he kept me updated on his arrival time and notified me exactly when he was en route. JB Plumbing is definitely a 5-star company. I highly recommend you call John first for your plumbing needs."

Right on time. Saved the day in under 20 mins. These guyss were great. Only plumbers I'll use from…read morenow on. Thank y'all

I used Sweet's for installation of a new black sink, faucet, disposal and dishwasher in 2023 and…read morethe work was guaranteed for five years. I was pleased with their service. However, the finish is chipping off of the drain. I have been trying to reach them for a week via multiple emails and contact forms on their website as well as two voice mails, without success. No one has responded. I am not sure what the problem is - lack of office staff? Maybe I need to say I have a plumbing emergency in order for them to respond?

Called at 9:30am and got a commitment from them to arrive in afternoon (same day). Called them at…read more5pm and left voice message. Received call at 6:14pm and they stated would be out tomorrow. Company Didn't remember the first conversation. No water because of pipe break in home.

A good company with fair prices . Called them out for several plumbing problems and all were fixed…read morequickly and at a good price . I will be using them for all my future plumbing needs .

I live in California, and I recently hired Ethical Plumbing to install a water main and sewer…read morelateral line to a house in Taylors. This project was particularly stressful since I was having to arrange everything from several thousand miles away, but they took away all of the stress related to the water and sewer lines. They were an absolute pleasure to work with. From start to finish, Alisa communicated exceptionally well, responding quickly to my phone calls and emails and keeping me informed about each step of the process. Brandon was great as well. He went the extra mile, took initiative and requested that the sewer utility allow us to tie into an existing lateral line near the street. I had no idea that this was even a possibility, but this extra effort on his part saved me around $10k. Dominick and his crew worked quickly and efficiently to get this project finished in spite of the hot weather. The job went smoothly, quickly, and they left our property neat and clean. All three of them were friendly, helpful, and professional throughout the entire process. On top of all this, Ethical Plumbing was less expensive than the other quote that I received for this project. I can't thank them enough, and I would highly recommend them for any plumbing needs in the Greenville area.

Ethical plumbing should change their name to Jesse James plumbing. "We will rob you but we don't…read moreuse a gun". I needed a new faucet installed and it seemed like a straightforward job that should not cost an arm and a leg, but, I was charged $630 for 45 minutes of work to install a faucet that I already had purchased. Maybe I shouldn't be blaming the company. Maybe I should blame myself for being ignorant.

They would not give a quote over the phone to install a sink faucet. They had to come to house to…read moresee and provide quote. $300 to install sink faucet. I said goodby but had to pay $35 travel fee. I will never use this company and will recommend friends do not use. I did the job myself with problems. It took me about 1 hour therefore paid myself $300/hour. I'm sure they could have done it in 1/2 hour at $300.

I had an appointment with them to estimate and install a 13,000 watt emergency generator…read more Appointment for 8am until 12.00. I took off work. First time no show. No call until 1:45 mins later telling me he was not coming he got an emergency call. Rescheduled for 4 days later for First Service 8:00 am appointment. No Show. No Call again by 9:00 am. Called their answering service. They don't know where he was, said, he must be on emergency call. I'm not sure if this was an employee of Corley scheduled or did they subcontract out the call. Corley doesn't honor their promises/commitments. I will never call them again.

Water heater leaking. Came right out. Stopped leaking. Kind, informative as well as professional.read more

I would not recommend Five Star. They tried to sell me a mid-tier system at a significantly…read moreinflated price, marketing it as a "top-tier" unit. On top of that, they never performed a Manual J calculation, which is standard and critical to properly size an HVAC system. This felt misleading and scammy. I strongly suggest that anyone considering doing business with them do their researchfirst -- their prices are far higher than comparable options elsewhere.

I recently moved into an older house and experienced problems with water pressure. Brandon worked…read moretirelessly to identify the cause and resolved it completely and at a reasonable cost. Thank you Staten.

Our house is over 20 years old and the plumbing needed a lot of general maintenance work -…read morereplacing supply lines, and replacing toilet kits and faucet kits. Even though Staten's quote was a little higher than others, we decided to go with them because we had read such good reviews. Are we glad we did! Greg Satterwhite was awesome! He came out when he said he would, was very professional, and completed the job in one day. He was thorough and actually did more than we expected - cleaning the faucet aerators, actually cleaning out the toilet tanks, and generally making sure that each job was done just right. He checked our water heater and water pressure even though we hadn't even thought to ask him to do that. He gave us a lot of good advice on maintaining our plumbing and septic systems that will save us time and hassle in the future. We highly recommend Staten Plumbing!

Prompt service. Reasonable prices. Friendly service Technician. KEVIN arrived on time. He took the…read moretime to explain the issue to me and gave me a price. And gave me time to think about it. No pressure no worries. Came back the same day and fixed me problem.

Had hvac technician come out to perform hvac tuneup. He proceeded to tell me my 7 year old gaspack…read moreunit heat exchanger was all rusted and had holes in it and was most likely dumping carbon monoxide into my vents and it could kill us. Told me that he legally had to shutoff the gas supply to the unit as it was dangerous. Quoted me ballpark figures of $5k to replace the heat exchanger or even better to replace the entire unit at a cost of $9k-$15k! I immediately called my prior service company and them come out and inspect the unit the next business day. They pulled the blower motor and showed me a very shiny heat exchanger that was in perfect shape. The thing the Preferred technician was showing me was the burner, not the heat exchanger! My prior technician also informed me my unit is still under warranty and the heat exchanger has a 20 year parts warranty so I would only have to pay $500 labor charge to replace it if it was bad. If feel like Preferred Home Services are dishonest and use scare tactics to upsell their unknowing customers on unnecessary repairs and replacements. I attempted to address these complaints with management at Preferred Home Services, but after waiting for 3 days with no call back, decided to post this review. I will not use their services again. ​