This review is specifically for the Kaiserschmarrn, which was unbelievable!…read more When you arrive at Demel, there are two areas - one is a window for quick takeout and the other is to be seated. We waited in the takeout line for about 15 minutes and ate the best Kaiserschmarrn ever! Something I didn't even know existed until visiting Vienna. Highly recommend checking out this spot!

I visited Demel Vienna on August 19 during breakfast. I have always loved Demel from my previous…read morevisits, and I know it is a world-renowned and historic establishment, which is why this experience was especially disappointing. I ordered my usual Kaiserschmarrn and a drink. I had noticed that the table next to me had a drink that looked good, so when the waitress took my order, I specifically told her that I wanted the same drink the table next to me was having. When my order arrived, it was brought by a different waitress. The drink looked completely different from what I had pointed to, so I asked her what it was. She told me it was a double espresso. I explained that I had not ordered a double espresso and again pointed to the drink at the table next to me, which was clearly a hot chocolate. The waitress then called over the waitress who had originally taken my order. Instead of simply acknowledging that there had been a misunderstanding, she insisted, "That's what you ordered." When I explained again that it wasn't, she told me, "It's the same thing." A **double espresso and a hot chocolate are obviously not the same thing.** What bothered me even more than the incorrect order was the way both waitresses spoke to me. Their attitudes and tone were extremely rude, dismissive, and demeaning--as though I was stupid for pointing out the obvious mistake. The interaction became uncomfortable enough that people sitting at other tables were looking over at us. To make matters worse, my Kaiserschmarrn was **cold**. It tasted as though it had already been sitting out for some time before it was brought to my table. I understand that mistakes happen. Had they simply apologized for the misunderstanding and corrected the drink, I would not have had an issue. Instead, I was argued with and spoken down to over something that could have been resolved in seconds. This was genuinely one of the worst customer-service experiences I have ever had at a restaurant, and certainly not what I expected from an establishment with Demel's reputation. After several previous visits that I enjoyed, it is extremely disappointing to say that I will not return and will no longer recommend Demel to my friends.

I Had a chance to try Offerl when in Vienna. We wanted to grab a quick bite to eat as we did not…read morehave breakfast at the hotel and this was a popular pastry/bakery spot that popped up. This spot is definitely popular and the ambiance casual with some high seats and tables in the back. I ended up trying i savory cheese bread which was pretty good. We also got the pistachio croissant which was really nice and crispy with a rich pistachio filling I really enjoyed. Of the two pastries this was definitely my favorite and would recommend trying.

Quick and easy spot to grab some pastries and coffee. They were busy on a Wednesday morning, but…read moretables opened up relatively quickly. Got the breakfast sandwich situation with egg salad, an egg, and a lot of cured meat. They said they couldn't warm it up though sadly. Would've been so good hot. A bit expensive for the pastures compared to other cafes in the area, but it's one of the few "new and trendy" style cafes in the area

Cafe selling pastries, coffee, and other food. Their menu has a wide variety of items and I enjoyed…read moretheir sachertorte. There were many other patrons when I was dining but no long lines like there were at some of the other cafes. The upper floors has many tables; the view at the ones near the windows is nice as it overlooks the street.

After a walking tour of Vienna, we stopped at a nearby Oberlaa cafe & bakery, based on the guide's…read moreendorsement. My Latte was excellent and my companion got a pot of hot tea. We also split a piece of apple strudel. The strudel was a bit disappointing compared to a couple others we tried this week, but was still good. Service was efficient and attentive.

Serving Austria for over 50 years Backerei Ströck remains family owned in its third generation,…read morelocations throughout Vienna opening early to provide guests with Sandwiches, Bread, Tartes and Viennoiseries. Mostly a take-away operation across 70+ stores, the promise of fresh bakes and a lack of leavening agents part of the business since day one, it is upon entry that one will notice an abundance of options including several organic choices displayed across racks and cases. Low-priced compared to more artisan competitors, many Pastries available under €2, Ströck's Baguette is predicably less intricate than what one might find at Josef or Öfferl, the addition of Pork and Cheese making up some ground while an Almond Croissant was unfortunately build on Frangipane and immediately flaccid. Much improved in the Marmelcroissant with Apricot Jam, though Pastry layers are still poorly separated, look to the Birnen Tarte Bourdaloue for something classic and delicious as cooked Apples settle into a delicate base with Sugar and Nuts.

Decent selection of pastries but nothing amazing or unique. I had a cinnamon roll which was…read moredefinitely not freshly made that day. Also the women working at this location could have been nicer. Strock is huge chain yet they were scolding a tourist for taking pictures of the display case even though she had ordered already. This place is not an award winning independent bakery by any means.

A cozy Viennese bakery with traditional recipes, some dating back centuries, for cakes, rolls and…read morebreads that are some of the best around, and not produced on an industrial scale. It's a nice place to stop for a slice of cake or strudel or a little sandwich en route to the Jewish Museum or the Clock Museum, in one of Vienna's most charming streets. Every Tuesday they do a big gluten-free bake of breads and cookies.

Love this small bakery in a small alley way. Try the salami sandwich with lettuce, egg and…read morecucumber. The bread has seeds in top. Small but delicious. There are other sandwiches and dessert at reasonable prices! This is not to be missed!

I love Austrian sourdough bread, and I am so glad that I found the 48-hour fermentation sourdough…read moreloaf here. I bought a loaf and immediately started tearing into it...without even cutting it. (To ensure you that I am not a savage, I was traveling and did not have a bread knife.) I like the bread's thick crust and soft interior. It is good with butter, jam, or even just plain. I have tried a few pastries here (poppyseed pastry, cheese Danish) and they are good, but I still prefer their breads over their pastries. Pastries are easier to eat without a bread knife though!

This was a super busy bakery and for good reason. All the bakery and food items looked amazing as…read morewell as delicious tasting.

Lovely place for brunch and beverages…read more Had a nice breakfast sandwich along with tea.. The service so SO GOOD, the people were very sweet and kind.. Mos def coming back here for the food, relaxed chill ambience and the people..

My favorite breakfast spot, I wish we have something like this in the US, serving great sandwiches,…read morefreshly baked pastries, bread and real coffee. The price is very reasonable for Vienna, around 10 Euros for a quality breakfast . The staff at this location is very friendly, and boy do they work hard! I'm definitely coming back.

Lively place in Vienna - not sure if touristy but long lines outside...It seemed for table service…read moreperhaps? We did takeout at the counter. We forgot to take pics but bought a bunch of desserts to try. Enjoy

One of the traditional places in Vienna that you have to visit at least once. The cake was very…read moregood and the service quick and friendly. The prices are to high for what you get but you're also paying for the name and the tradition I guess. If you visit, make sure to have a look inside where you can see the kitchen. and if you're lucky, you'll be able to see how the cakes are made.