We have had austins finest clean our 1,000 sqft, two bedroom apartment twice over the past two…read moremonths. After the first cleaning, we were very pleased, and decided to schedule a second cleaning. After returning home from work, excited to walk into a just-cleaned apartment, I was extremely disappointed. - surfaces in both bedrooms had not been dusted/ wiped down (dressers, night stand and desk) - kitchen island was dirty - top of liquor cabinet had not been dusted - coffee table top had not been cleaned - dust and crumbs on the floor were overlooked I called Alexis to talk about what might have happened, and was even more disappointed. She told me that "the dust must have settled" since they had been there hours before, that "sometimes the towels leave lint", and "they don't lift furniture". She assured me that she watched the surfaces get wiped down while I could clearly see that they hadn't been. I was extremely disappointed by the contrived and combative response. I feel completely duped, especially since there are so many competing services at better price points. Attention to detail is paramount in this industry, and apparently austins finest cares as little about the details as they do their customers (see screenshots).

Not impressed. Lacking basic attention to detail and charging wild amounts for services they didn't…read moreeven provide. Charging $130 to clean a 900sqft apartment once a month- not dusting surfaces- huge disappointment. Just don't do it, look elsewhere.

Received a cleaning recently and the cleaner showed up 3 hours past the original scheduled time…read more And then 30 minutes past the rescheduled time. Sweet lady but looked like she was maybe on something. Cleaned some areas well but this was a move out clean and she missed a TON of areas. After I brought this up, (after paying a decent amount of money and after she left) they told me they could refund me $40 dollars. I guess I shouldn't be greedy but this cleaning service was not worth $300's I don't recommend at all especially if you are under a time crunch. Paying $300s for a cleaner and then having to spend an extra 6 hours cleaning the place yourself is not a vibe :/

We had a great experience with Tidy Hands for a deep clean of our home. Ana and her coworker left…read moreour place spotless. So grateful to have found a reliable and informative cleaning service. Will be using again!

The cleaning was nice, everything was done well…read more The team showed up at 9:24 instead of 9AM, but they charged me starting at 9:15. I was also told they would call me about 15 minutes before they finished so I could come by and look at the place. I drove by after several hours and the cleaners were gone. Unfortunately, I just have to trust when they left - which is harder since they weren't honest about when they arrived. I didn't hear anything from the company until the next day, which is when I learned about the incorrect start time. When I asked about this, they sad the charge was correct even with the adjusted time.

So happy we use Cleaning Fairies to help clean our house every other week. They use the best…read moreproducts and our house always feels so magical after. They are meticulous and thorough. Also very responsive and easy to schedule/reschedule. I would highly recommend using them for your home!

I recently remodeled a vacant house to prepare it for sale and hired Alex Infinity Cleaning Pros…read morefor a move-out clean. I couldn't be happier with the results! They provided excellent service at a very competitive price. The owner (Helen) truly stands out--exemplifying professionalism, genuine concern, and helpful guidance throughout the entire process. Thanks to their detailed work ethic, the house was left absolutely spotless. If you need a reliable, thorough cleaning team, I highly recommend Alex Infinity Cleaning Pros!

Alex Infinity Cleaning is a wonderful local business! They do an impeccable job and are very detail…read moreoriented. On top of their excellent cleaning skills, their customer service is top notch. Helen, the owner, is always pleasant to speak with, easy to get a hold of, and upfront with all pricing. We've been using them for about 6 month's and just signed another year contract because they have been doing such a great job!

They were initially extremely responsive to our inquiry (fast text responses, great introductory…read morecall) but proceeded to ghost us at the walk through (said a "family emergency" came up). We didn't think much of it but at the cleaning they first rescheduled to later in the day, then did not show up ("cleaners were sick"). Then for try to #3 after agreeing to reschedule they just didn't show up, period. Very unprofessional and disappointing. ETA: Donovan, your response is appreciated but we already gave you three chances to make it right. How many more do you feel you are entitled to? Showing up for scheduled appointments is a pretty low bar to expect from a company and since you could not even clear that, we have moved on to a company that is far more responsive and just as well-priced. I hope you do learn from this opportunity and do better for future prospective customers. As far as your appreciation for "bringing it to your attention," I would hope the issues were already known to you since all of our communications were with you.

Delight cleaning did a great job cleaning my apartment! They were professional and went above and…read morebeyond. I definitely recommend this company.

I guess I paid for two gals to chitchat instead of clean my house. I added blinds to my move-in…read morecleaning and noticed that the cleaners didn't flip the blinds over and only cleaned one side. After calling to complain, the company sent the cleaners back out to finish the job correctly. I also added carpet cleaning to my services which was fantastic, however, I wasn't able to check the upstairs clean due to the carpet cleaner needing the space. Once he was done shampooing the carpets, I went to check on the rest of the cleaning services and noticed that the cleaners didn't scrub my shower or tub, left the bathroom sink with dirt streaks, and the countertops grimy. Waiting to hear back from the owners but this was not a good experience, and I absolutely do not recommend. In fact, I think their other 5 start reviews are fake. Oh, and they were late. Two stars solely on the fact that the carpet cleaner actually did his job.

Responsive affordable and they did a great job. I had requested a deep clean and they delivered!…read moreThey quoted two folks for two hours. They needed a little extra time and cleared the extra charge and time with me before performing the work, and I couldn't be happier.

We have never had our carpets cleaned professionally. We finally decided to…read more Super glad we called Jose. Night and day difference. Jose Was friendly and work was thorough. Super impressed and we'll be using him in the future. Thanks

We tried this company last week to have our rental property cleaned. They did a terrible job, and…read moreleft the carpet smelling worse than when they started. After calling the owner, he tried to sell me an additional visit to try again, but I would be charged for it. I don't think so. VERY DISHONEST. ----------- I read your response and thought I had made a huge mistake and reviewed the wrong business. I did not appreciate your smart remark "Thanks for playing", and wonder if this is how you treat all of your customers who aren't happy. I did some homework and called my daughter who met you at our property to let you in, Here is everything I found: -On your website, it says that you bond and insure your staff, but you said in your reply that you work by yourself. Which one is a lie? -Your website lists your business address as Suite 306. My husband is familiar with the area, and states that the address you listed is a trailer park. I am sure that is a really nice suite. Another lie. -I noticed that when you get an unfavorable review, you say it wasn't you or your company. Is this your standard response or yet another lie? -Should I go into the conversation you had with our daughter while you were at our property? I had her look at your Yelp picture and she said that it was you. Do you always ask young female customers about whether they have a boyfriend, and if they are into older men? Maybe you should consider changing the name of your business to Rodriguez Creepy Care. -You said that you were in the Bahamas for the week? Then you have a twin who drives your van around, doing terrible work and hitting on female customers. Judging from the condition of the van and the fact that you live in a mobile home park, I believe you are lying again. At least try something believable when you lie. The bottom line is that you are a dishonest business owner who isn't smart enough to cover your tracks when you lie to the public. I think it was you who said to me Thanks for playing. I say you're welcome. Yelp Customers...CHOOSE A DIFFERENT CARPET CLEANING COMPANY!

ATX Spring Cleaning did a deep cleaning of our rental house after we moved out. They did a…read morewonderful job! The house looked perfect. They cleaned the refrigerator and other appliances beautifully. The bathrooms were sparkling. The floors were super clean. I highly recommend them to anyone looking for exceptional housecleaners.

Love this service! Maria is very responsive, courteous, and on top of everything they do an…read moreexcellent job. Best cleaning service I've hired in Austin!