i tried to give this company a chance twice first time around after taking a double payment they decided to cancel my policy due to where I was rear ended in Michigan while at a complete standstill was their excuse second time around after agreeing to insure me with full knowledge of my license having been suspended a couple years ago they had screwed up on my policy information then after taking a double payment and charging me an entire month of insurance coverage for 2 days they decide to cancel my policy yet again the excuse being because of the suspended license a couple years ago also it took them over 2 mo to get me my insurance cards and in the same week canceled my policy if you want ripped off and have your policy canceled in the middle of the month this is the place you want if they had a zero review Star that's what this company deserves! I would recommend anywhere but here read more

If you want people who are always kind, professional & always willing to go the extra mile; to provide great customer service; Joyce Hefty-Covell - State Farm Insurance is the place. I have been a customer since 2009. read more

Been with State Farm for some time now, I have been very satisfied with their service and friendly people. They go the extra mile to take care of all your Ins. needs. read more

Joyce and her team search out the highest coverage for the lowest cost. They also follow your claim throughout the entire process and makes sure you, their client, are satisfied. read more

I always receive friendly and helpful service. The agents are knowledgeable and have always treated me as a valued and respected customer.

They call me for a annual review of all my policy coverage here in Auburn Indiana. Which is a good thing for I know if my coverage is up to date. read more

I called and spoke with Colette about sending info. to our bank and about some other information. She was GREAT! Sent the info. needed to the bank immediately and answered my other questions! We have been with State Farm at this location for many years and will continue for many to come. Thanks State Farm and Colette! read more

Great insurance agency! Whether in person or by phone, the staff and agents are always friendly and helpful and provide regular reviews of our insurance to make sure that we always have the right coverage for our needs. Also a great supporter of local schools, businesses and community initiatives. A great asset for Auburn and DeKalb County! read more

Best service and follow-up in Auburn. Joyce and her team have taken great care of my family for 15 years!