Been a customer for years and I would not go anywhere else. The care and service is amazing. They truly care about their customers here.

Do not do business with State Farm or this office. I was sold a policy with roadside assistance. When I needed that roadside assistance in a non-functioning vehicle in sub-freezing weather, it was a massive failure. First after waiting 2 hours for the truck from Woody's in huntington. His ETA came and went. I was obviously getting quite cold and called to find out what was going on. This is the first time the driver and I actually spoke. His name is Corey Schnitz. The driver IMMEDIATELY blamed me for not giving him the information about my vehicle being all wheel drive. He was going back to Huntington to get a flat bed. Bear in mind I am nowhere near Huntington Indiana. So, we are talking about a significant length of time. I started to explain that wasn't going to work and I hadn't spoken to anyone from the tow service. I was then told, and I am quoting, "Don't get shitty. If you don't like what I am telling you, you can go fuck yourself and sit on the side of the road another 4 hours." For reference this was Woody's Tow Service in Huntington. You can go there to see their review. When I contacted Chris's office to launch a complaint i was treated with a fair amount of indifference, didn't hear from Chris until it was too late for anything to be done, and I got stuck having to rent a car. When I did talk to Chris, I told her I wanted to speak to someone from State Farm Corporate. That request was refused and I was told I had to follow the process in place. That was some time ago. Still haven't talked to anyone at State Farm. Still haven't talked to Chris again. No one has even followed up at all. They just seemed to have forgotten that their vendor told their customer to go fuck himself and then left him on the side of the road. All because no one could relay the right info in a process I paid a monthly fee for and STILL HAD TO PAY FOR A TOW AND A RENTAL. Obviously, you may have a different experience. That said, take my advice. Give your money to a person who works for a company that values you as a customer and they collectively value you as a customer. State Farm isn't going to do that and frankly, neither is Ms. Moring. read more

​When my wife I and relocated to Fort Wayne, Indiana we were in process of looking to switch our insurance carrier. I had a smaller carrier for most of my life as I branched off my parents when I was a young driver. Moving out of a oppressive insurance state was quite a shock when my rates were substantially lower than previously had. We ended up at the Chris Moring State Farm Agency and the rest is history. We have had nothing but great experiences with the office and their customer service is impeccable. From simply Birthday calls to following up after using roadside assistance, they go out of their way. Would highly recommend this office if you are looking for a new provider.​ read more

I've seen the "Like A Good Neighbor" ads for State Farm, but Chris Moring and her team deliver more than just a neighborly touch. They are extremely knowledgeable in not only determining the best coverage for my family and business, but they also give prompt guidance and service with claims and adjustments to my coverage as needs change. I send my family and clients to Chris and her team for all areas of insurance. You just can't find a better combination! read more