Thanks for coming back on a Sunday to put the finishing touches on my door! If I need additional…read morework ill call Tom again!!

Tom, answered my call right away. Came out the same day to put in and plum a new kitchen sink…read more Friendly and honest. I highly recommend.

Worst company ever I was told it would be a simple fix. Over a month later still no dryer and no…read moreone will return our calls. This place needs to go out of business.

We gave one star as Yelp will not let you submit a review with zero stars. Our experience is zero…read morestars. This is the worst company imaginable. It is so bad it feels like a scam towards manipulating consumers. On April 20 a repairman came to our house as our freezer stopped working. He was nice and seemed knowledgeable.....and diagnosed the problem. We were asked to pay $500.00 for the part which seemed reasonable and he scheduled to be back in 1 week on the 27th (which is a Monday). On Friday the 24th we received a call stating the part was lost in transit and they would reschedule. This is the last communication we have had about our service and it has been two full weeks since the cancellation, three since the visit. The number you can call for help is actually a call center somewhere in Texas......and they have no way to resolve any issues or provide any information as Mr Appliance of Western Ohio is a franchise. Each time you call they try and contact the local office (and get no response) and then promise to escalate the issue to the escalation department who will call back the same day. We have called every business day since April 27 (10 business days now) and heard the same speech and never once gotten a phone call back or any information regarding the part or service. We have requested a refund numerous times as we have already resolved the freezer problem---and of course they have to contact the local office and the escalation department will handle it......which truly feels like a way just to get us off the phone.....as it never happens. We even believed it fair for them to deduct a diagnostic fee for the tech coming to our home.....and offered this reasonable resolution. We requested a tracking number for the part the day they cancelled the appointment which they could not provide. Mr Appliance is owned by Neighborly which has a very detailed program on how you can become a franchise owner---and then they distance themselves from any accountability as we called Neighborly and of course it is another call center. I wish we had read all the reviews prior to calling Mr Appliance. It has been 2 full weeks since our appointment was cancelled and we have not received one update. I do not think we will ever get our money back and the only recourse we have is to warn as many people as possible not to call Mr Appliance. DO NOT USE UNDER ANY CIRCUMSTANCE.

I hired this man for a home that I just purchased that was quite dirty and needed a deep clean. I…read moretraveled from out of town and I waited several hours for him to arrive, he was late and offered a discount via text that was not honored. It was too large men and one woman. They were clearly on drugs. They did not clean the house and intimidated me into paying and now will not refund my money. For some reason Yelp put a guarantee on them, which is the only reason I hired them and I'm pursuing a refund that way. please see pictures,they speak for themselves.

If I could leave no stars , I would ! We hired them to paint & clean the entire property and they…read moreleft the place atrocious! I just don't understand how you leave a job site knowing the paint looks blotchy and is CLEARLY unfinished. I do not recommend this company to anyone.

Michael was great at communicating leading up to the day of service, and went above and beyond in…read morethe service he provided. I absolutely recommend him for handyman work in the local area.

From the owner: We take pride and joy to see our clients happy and stress free let us take the job head on with a…read moreclear and precise and well executed plan to make your projects come to life as you invison them

UPDATE: AVOID PINK'S HANDYMAN SERVICE! His company should be called Pink's Handy Scam Service! He…read more"acts" like he's an honest family guy but he is a scammer. I hired him twice..the first time he was very nice respectful and charged a good price and I thought great I found a great guy to work with for things I can't do myself. So when it seemed he completed the work the first time (that now only works intermittently) I was excited to hire him back right away for some other jobs being I've searched for a long time to find a handyman who was honest and would do a good job. I made a whole list of stuff that needed to be done. We discussed the prices and agreed upon them as well as wrote them down. The work was supposed to be done that day but it was not and he insisted on payment immediately assuring me he would return to finish it the next morning. Days later he still had not returned telling me he took other jobs after he started mine (and after he charged me for everything) and he had to do those first. At this point, he had not finished one single project but required me to pay. I should have just said no and made him wait until the work was completed. After charging me almost $500 he is refusing to return and has not completed one job that I was charged for. I am in the process now of working with his business payment provider on an investigation to have my funds returned to me. Luckily I have pictures of all his sloppy incomplete work and his texts to prove that he still did not complete his work and refused to return so thankfully that should be taken care of quickly. UPDATE: After seeing his response here and that he is lying through his teeth I figured I would post my receipts and photos of his work along with our communication back and forth. He is even more dishonest than I thought. BEWARE!!!!

did a good job on my drive way recommend him he was nice and helpful and did everything I asked him…read moreif he could do l.

If negative stars were an option, I would give negative 5! Brandon (supposedly one of the owners)…read morewas assigned to a home warranty claim. He actually called to show up early (the day prior), which I thought was a good sign. He diagnosed the problem (pretty simple wax ring needed replaced on a toilet) and said once he has authorization for the repair, he'd repair the next day or day after. That was almost a week ago. After what I think was an excuse about a family emergency and missing the repair appointment, he has ghosted me after rescheduling for 2 days later. Took my $100 and ran. Quite unprofessional and should lose his license. My recommendation is to NEVER even consider using this company unless you enjoy getting your money stolen.

Whole week of being 100 degrees. They tried to fix my A/C but the part didn't fix the issue, I get…read moreit that stuff happens. But then they ghost me for the rest of the week and just don't show up to the scheduled follow up appointment. I reached out once a day leading up to it to make sure we were on the same page. All they had to do was respond instead of dragging out out to the weekend costing me to be without A/C even longer.