Went in there expecting service. Waited for someone to assist and no one came like the guy at the…read morefront said. The one girl in the area looked at us and said something to someone in the office in the corner and never bothered to come over and helped. Needless to say we got NO assistance. I guess we looked like we could not afford their stuff....don't let the looks fool you.....SMH

We started working with Prosource in early March at the recommendation of a local independent…read morecontractor to check out flooring, cabinets and countertops for our kitchen remodel. We stopped in on a Saturday and spent most of our time browsing floor options. We worked initially with Alexandra, who was very helpful when looking at photos of our home. She was very informative when it came to styles and options and allowed us to check out several samples to take home. Before the end of our visit, she referred us to another associate to discuss counters and cabinets. He was initially very helpful as we looked at options to fit our budget and space. Eventually, we went with another manufacturer for custom cabinets, so we were now considering only countertops with Prosource. Fast forward 3 months - we found another material we liked at Superior Marble in Portsmouth, which Prosource also carried. We were excited to learn that they could provide and install for nearly $3k less than Superior and with a faster turnaround time. When it came to getting the invoice and contract from the associate at Prosource, he became harder to get hold of. He would promise information and never provide it; would not return emails or phone calls or would do so weeks later. We had to send multiple requests via email and phone for composed estimates and paperwork to sign and to schedule the templating. He ended up leaving the company and we got passed around to 3 or 4 other people to help us with templating the countertops and scheduling installation. Of note, they also requested payment in full to even get scheduled. We paid and got on the schedule for a month later (Jul 30th). After template, it was 2 1/2 weeks to install (Aug 18th). They had a subcontractor complete the template and installation - Mike - and he was great to work with. We did have some issues after installation - sharp edges, a stain and a slight chip after installation and he returned within 2 weeks to take care of those issues and make sure we were satisfied, which we are! Other than the back and forth with associates @ Prosource which were a slight headache, I have no hesitation recommending the product we purchased. We saved a good chunk of money, but it came at the cost of a wait, which was overall worth it. I would consider returning when we renovate our bathrooms in the near future.

Meghan was extremely helpful. They had all the marine dock materials I needed. Only way to…read moreimprove is if they would make one cut per board to help in transporting since I don't have a pickup truck.

From the owner: Builders FirstSource is the nation's largest building materials supplier. Our Chesapeake VA…read moreMillwork proudly serves builders, contractors & remodelers in Chesapeake and surrounding Southern VA Area with their building supply & construction needs. This facility offers the following building supplies & services: Doors & Millwork, Design Center & Showroom, Business Center, Mill Shop, Walk-In Customers Welcome, Install Services. Cold weather doesn't slow us down. Count on fast, reliable service and winter-ready products that help you build smarter. Visit us today to discover why we are known as builders' first choice!

International Tile and Marble was recommended to us by Barry Hobbs of Addition Associates for…read moreceramic tile for our sunroom. They have a terrific selection of tile and marble and are very easy people to work with. I chose them again for tile for our bathroom and will be using them again for two more tile projects in our home. I would not think of shopping for tile or marble anywhere else, even if they are quite a distance from my home.

Great tile selection. Designer Alison very helpful and guiding my ideas to come to life. Keith and…read moreTom providing excellent customer service.