This is an update to my last review from two years ago. At that time, I rented several units…read moreeventually downsizing to one 10x20 unit. Last month I finally left this establishment and should have done this much sooner. I am currently saving a significant amount of money by doing so at another facility. Savings of $140 a month, for the same size unit!!! Dina and Dave who live on this site are great. Dina is the regional manager and Kariss is the site manager. When I first moved in Kriss did her job, as she should. I rented the units but immediately she wanted me to leave a five star review. I did so but that was based on just the move in. During the time there I became increasingly frustrated with Khriss. Reasons why are numerous but the main thing was loss of money. My money!!! After giving written and verbal notice of departure, well in advance for that a specific unit I saw that she let the autopay charge for that empty unit go thru! Once again that was loss of my money!!! Khriss is a nice person but I feel that she definitely dropped the ball on something that was solely her responsibility! Dina did make sure that another overcharge was revoked. Like I said there are other numerous circumstances that cause me to give her this one star review. No brag just fact!

Dina & Kriss are very helpful and professional . I now have 2 parking storages in a safe clean…read morelocation. Thank you Laurie Perez

Arnold recently had a major power outage due to a storm. The outage lasted for days. As a result…read moreof that outage my WIFI lost its connection. When power was finally restored, I needed to reset all of my Wi-Fi connected items. I got everything working correctly except for my thermostat. I tried in vain to get it to reconnect. I finally gave up and called my propane company, Ebbetts Pass Gas. Wow! was I glad I did. Good customer service is something people wish for but, incredible service is what I got. Rodney from Ebbetts Pass Gas came to my rescue. He quickly looked at my propane heater and thermostat to determine the cause of my frustration. He reviewed my owner's manual for the thermostat and determined that there were numerous options that needed to be selected. He then proceeded to reset the thermostat. Once the heater was up and running, he sat down with me and marked the options I would need to select in case this ever happened again. He was polite, knowledgeable, and extremely helpful. This was my second very positive experience with Ebbetts Pass Gas. A few years back I was new to the Arnold community (Dorrington area), and we had a major snowstorm, and I needed propane. The Ebbetts Pass Gas delivery driver came, dug down through over 6 feet of snow to get to my propane tank and fill the tank. If you are looking for a Propane company, I can't say enough good things about Ebbetts Pass Gas. They really care about their customers.

Absolutely fantastic customer service! Prompt return of phone calls, quick site visit. Next is…read moregetting the tank installed. Highly recommend. Completely the opposite of JS West.

Just rented a unit here and met both Khriss and Gina. Both are friendly, helpful, and very nice…read more The place is very well kept up both the grounds and the units themselves. They have strong security with all of the usual stuff (cameras, gates, etc.) and also a live on property person. The access days/hours are good, prices are reasonable, and things look clean and very well maintained. This is a really easy choice to for storage and I'm glad that I picked them for my needs.

I stored my irreplaceable heirlooms at Sheild Storage Formally Motherlode Storage for years. I had…read morebirth certificates, social security cards, death certificates and priceless items only to be auct off and what wasn't wanted was donated or thrown in the trash! Do NOT rent here. Gina the Manager is ruthless and I was prepaid on my unit months in advance! She decided to kick me out for throwing an empty coffe cup over the fence. she limited my entrance times to only 6 hours a day I couldn't move my precious items out in time and had just broken my femur. The owner back then didn't even care!

Great people, intelligent, knowledgeable, communicative, fair prices for excellent workread more

Absolute Great Service Great people. I had a battery problem. They got a new battery delivered…read morefast. Charged it up and I was set to go. Really appreciate your help!!! Thanks again

I recently had the seats in my daughters Toyota 4 runner recovered by Seaspray Upholstery and I…read morecouldn't be happier with the experience. Even during their busy season, when they are incredibly busy, they are friendly, accommodating and easy to work with. The quality of the repair was excellent the pricing was fair, and the customer service was outstanding. What really impressed me was that they gave us a ride after I dropped off the vehicle and even delivered it back to us when the work was finished. That kind of service is hard to find these days. They do great wordsmanship, great people, and a great experience overall. I highly recommend Seaspray Upholstery.

Seaspray created and installed a magnificent retractable awning over our back patio, as well as a…read morenon-retractable window awning over our upstairs bedroom window, and we couldn't be happier. The workmanship is outstanding - the framework/metal/mechanism and fabric (don't know the proper terminology) used in the construction of the patio awning is a work of art and the customer service provided by Doug and the installers, Nick and Ryan, was second to none. In speaking with the installers this morning, my husband and I were impressed with how loyal there are to their employer - sounds like the entire team works beautifully together. They take great pride in the work they produce and it shows. Before choosing Seaspray, we considered other awning manufacturers and installers, but knew we wanted the best. Seaspray (formally King-Parish) has been in business for 50-60 years and the quality of the products they produce speak to their integrity and experience. (I should also note that not only are the awnings beautiful, they are efficient as well. The temperature of the inside of our home dropped dramatically upon installation of both awnings and we can now sit outside on the patio in complete comfort, regardless of how hot - or rainy - it gets.)

We stored a vehicle here while our house was under construction. Don and team were great to work…read morewith. The facility is clean, security is tight (cameras, coded gate entry, security on each unit), and they are very easy to deal with (billing, inquiries). We would definitely rent again and recommend this facility.

When I moved out of my SF apartment I needed storage that was both safe and affordable. All County…read moreput my furniture in an insulated unit and I couldn't be more pleased! It's head and shoulders above other self-storage places in the area, but costs no more and no annoying "add-ons." The facility is very clean and emphasizes security. The staff are professional and friendly. Rates are so much lower than the Bay Area that I wouldn't think of going back!

The recycling team is very quick and efficient. Easy to…read morepull through and then go to the lady at the window to get our money.

Best place in the area to take your recycling . Helpful staff, and usually quick service .read more

Fantastic job on our travel trailer that needed some loving welding after a mishap. They got us in…read moreand out in record time and did an incredible job as we waited. Fantastic experience.

While preparing to take a thousand dollar elliptical to Los Angeles in my utility trailer I…read morerealized I would have to stay overnight at a hotel with the elliptical in the trailer. I had know way to secure the elliptical, the trailer had no way to lock what was inside. I bought a couple of hasps and went to Auto-B-Craft body shop to see if I could get them to weld them on. They recommended Danicourt welding which was just down the street from them. These people could not have made me happier. I dropped the trailer in their care and came back in two hours. Not only had the hasp been welded on but they match the paint of the trailer. It looks very professional. The price of this job was more the reasonable. I would recommend this place to all who ask.