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    JT's Coastal Coatings

    1.0 (1 review)
    Open 8:00 am - 7:00 pm

    JT's Coastal Coatings Photos

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    11 years ago

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    CertaPro Painters of Portsmouth, NH

    CertaPro Painters of Portsmouth, NH

    (8 reviews)

    Picked Certa Pro Greenland from 3 estimates obtained. Estimator Karen prompt, knowledgeable and…read morethorough. Estimate in 3 days. Interior painting of 5 ceilings and one room with both ceiling and walls. Drywall and ceiling repairs needed. Rob and Allen did an awesome job that was not as straightforward as might be thought. Very pleased with their work and the entire outcome. Project deftly fit in soon after estimate accepted by office staff dealing with other client requests and changes So happy we went with this company! Will return for more work to be done and will recommend to others.

    Long story short: Look at the photos, these are all **AFTERS** and the poor quality speaks for…read moreitself. I am finally writing this because I don't have the energy to have them back another time (5th time maybe?) but want folks to be warned how much emotional energy it has taken, and ultimately I had to pay someone else to fix their issues. I keep discovering more issues daily as well. I called Certapro because I was trying to get some painting done before we moved into a new house and thus I needed it done ASAP. The price was very high, but needed it done ASAP and so sucked it up. They sent a crew, maybe 5-6 guys? It was Friday, and few of them worked, most hung out drinking. Fine, whatever, I needed the work done and it is what it is. Figured I hired professionals, they'd get it done. The work is TERRIBLE, and I keep discovering more issues. Among the issues: 1. They didn't prime some previously stained/poly'd wood, and now the wood color is bleeding through the paint. 2. They didn't fill nail holes, told me caulk wasn't used on the sides of trim when I directly asked (a flat out lie), didn't fix drywall damage as I had discussed with the estimator. 3. The original crew kept leaving saying they were done, and I kept having to call them/text them to come back because they hadn't patched things, they had only done one coat instead of two, there was original color peeking through still, etc. The original crew came back I think 4x over the course of 3-4 days before I gave up and asked the main office to bring someone else in. That's when they sent Satya, who was the only wonderful and talented one of this bunch. She did a great job fixing patching near my windows, when the original guys told me they couldn't patch it well because my windows were leaking (wth, nope they weren't, which Satya confirmed). In reality? They didn't want to come back the next day to properly wait for the spackle to dry correctly). 4. Now that I have had some other trim installed and painted, I realized the color I asked them for is not the color they painted. What they painted matches NONE of the other trim/walls in my house, and now I need to get it redone so it all matches. I spent hours selecting the right white tone for my entire house, and now the two rooms they painted (including one with high ceilings) don't match the rest, and my new trim I just had installed doesn't match. In short, would hire Satya in a heartbeat, but the rest of this team was just horrible.

    Exeter Paint Remodeling & Design

    Exeter Paint Remodeling & Design

    (14 reviews)

    $$

    I came in her looking for help remodeling two bathrooms in my home. I've never done this before, so…read moreI decided to find a place with a showroom to get some help. From the moment I walked in, I felt like nobody wanted to talk or work with me. I spoke with someone (purposely not naming names) who pacified my time there. I had a specific vision for what I was looking for and was disappointed in what he showed me. He told me they could work with my design and that they would text me and email me some information and I would be able to text pictures of my current bathrooms and we could get started from there. It has been over a week and I have received zero follow up. No text. No email. Nothing. I tried to call the store and the owner answered. I didn't know he was the owner and I tried to ask for a manager or someone who I could follow up with. I was told he was the manager and he was with a customer and I could call back. Didn't offer to let me speak to someone else in the store. Didn't offer to get my info and call me back. So, clearly I was dismissed again, so now I am done. I guess if you don't walk in wearing diamonds and clearly displaying your bank account balances, your money isn't good enough there. Not sure what you have to do to be taken seriously enough to get some follow up. But the owner seems like quite a jerk. Follow up is everything for a small business. If you're looking for proactive people who want to help you with a bathroom remodel, or remodels in my case, keep looking.

    They were all great from start to finish. They recommended the colors to be used and booked one of…read morethe best painters I'ver ever seen. The staff communication was outstanding and they were able to schedule the job quickly. Now five days later the two rooms have been transformed....and look outstanding.

    JT's Coastal Coatings - painters - Updated July 2026

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