I have just had my Mazda 3's panel & bumper repaired by Gemini. The job done was excellent, the…read morewaiting time was acceptable and the service was friendly. I'd go there again.

I will never use Gemini Enoggera again. They have kept my car for service far longer than promised…read more Initially, they said it would take 10 days. Then they extended it by another week, making it three weeks. After that, they deferred it by yet another week. Today, they are saying it will be ready next week, which will make it a total of five weeks. This kind of service is unacceptable. They don't seem to know when they can finish the task, and if that's the case, they shouldn't have taken the car in the first place. For the first two weeks, they blamed RACQ, claiming that approval was delayed. But what are they doing now? They've deferred the completion three more times since then. Last week, they said the car was painted and needed to dry, and it would be delivered this week. Today, they're saying the same thing again--that it's painted and needs to dry. This is absolutely absurd and frustrating.

Bob and his crew are a helpful bunch of gents located down the industrial auto-haven of Deshon St…read morein Woollongabba. Their car servicing may not be fast but it is thorough and professional. I do have to add a disclaimer that the extended time may have been my fault, as I was asked if I needed my car back by a particular time and I made the potential mistake of saying I had the day off and was going to wander around the suburb, "so no hurry". I was advised that I'd get a phone call before any work above and beyond the service's standard labour was done - "should be soon, around an hour or so". Three hours later (when I was a bit done with wandering) I figured I'd better call them, in case they'd gotten my number wrong or their calls hadn't been going through while I was burning through data on my phone, or some other excuse. No worries, hey! They only just had my car up on the blocks. Again, like I said, I will claim responsibility for the delay. Make sure you give ABS a pick-up time and I reckon everything should be fine. I was quoted decent prices (eventually, but still in advance) for the additional stuff my car needed, the gents were all lovely, and in the end the timing turned out quite well for me - I got the "come and get it" call just as I'd finished lunch. I would definitely entrust my car's servicing to Bob and the crew at ABS Woolloongabba again.

Had some major problems with my Audi. Aaron at ABS Woolloongabba gave the car a methodical going…read moreover and told me what was urgent and what could wait. Car was ready to pick up on time and for the quoted amount. Had been cleaned. Very pleased, I have told my family and friends and will be back next time. Thank you

The guys at Pearson Automotive will do a good job on any car repairs or servicing and are very…read moreprofessional. Being a female, its really hard to find a mechanic that will actually do the job they're supposed to do and I have had some pretty bad experiences with dodgy mechanics. They're a little pricey, but you get what you pay for and they explain everything without making me feel like a silly girl who doesn't know anything about cars. I've never had a problem with any of their work. They're also really close to Milton train station so its convenient to get to work once you've dropped your car off.

Talk about a one stop shop! From tyres, to service, to aircon, they do it all. Im so impressed by…read morethe staff and service at PA. So convenient and close to the milton train station and they will keep you in the loop the whole time. The bacterial air con clean is fantastic.

Were paid to wash and detail interior of my partners vehicle. The front bumper is slightly 'off'…read moredue to being caught while reversing. It is not in danger of coming loose unless a large amount of force is applied. Zoom staff elected to hold the bumper on with pvc masking tape, attached to the bumper, and to the drivers side quarter panel (rather than to the wheel, or under the bonnet as other car wash venues do...) which has then peeled the clear coat off the adjacent quarter panel, where it had been applied, leaving the panel damaged. In addition, they charged an additional $35 to clean the interior over and above the quoted/signed price, as there was dog hair present. However, after 'completion', the dog hair was still all through the boot and rear seats. Internal windows were only partially cleaned and wiped also, leaving a line at the top of each window of smudged dirt, and clean window beneath. Contacted them on SUNDAY to arrange some type of discussion on the matter, only to be ignored until Wednesday, when we began chasing this up ourselves and was told by a staff member on the phone that we would be refunded the detail cost, and a discussion would be had regarding the other damage, and that the reason we had not been contacted, was because they expected us to show up at the premises. So, we show up at the premises today to show them the vehicle, where the 'Manager' (and I use that term loosely, given how well he 'managed' this situation...) began by repeatedly talking over the top of me, as I tried to list the issues I was unsatisfied with, and immediately began deferring blame for the damage by pointing out a miniscule 'ripple' in the paint, less than 1mm from the damage, and alleging that this evidence of the paintwork on that panel being damaged prior. I then attempted to return to outlining what I was unhappy with, at which point I was again spoken over and told 'I'll finish that off now'. In the face of this ignorant, and appalling customer interaction, I became quite irate and quite upset. At which point, after swearing at me, the Manager then demanded I leave and went and hid in his office, refusing to speak to me, or allow his staff to speak with me, to resolve the matter. At no point did this person attempt to LISTEN to the customers complaint, and further told me the reason for the total lack of response and acknowledgement of our initial complaint, photos and emails, was because he was having two days off. (Not because of the confusion his staff had alleged either.) All in all, this experience is woeful. We were charged for services that weren't provided, and advised a refund would be given. The 'Manager' refuses to give one, and said they will simply finish off the job, ignoring the inconvenience in attending again, or the time etc in doing so. There was also no apology forthcoming. I would not recommend this company, nor this manager to any person. We are now having to approach Fair Trading, ACCC and our Insurers, and pursue this matter via relevant authorities, as we have no confidence that the Manager here will so much as LISTEN to the complaint in the first instance. The rudeness, which began the moment I started speaking and highlighting the issues, demonstrates that at NO POINT did this person ever intend on resolving the matter to anyone's satisfaction but his own. In 41 years, I have never experienced an interaction regarding a complaint like that. The outright arrogance, rudeness and insulting manner in not even listening to the issues before making declarations, was appalling. Do yourself a favour, and go ANYWHERE but here.

Great blokes that do an outstanding job every time. Have been coming for years and will continue to…read moredo so for as long as possible !!

If 1990 styled garages are disappearing look no further. They appear to love what they do and seem…read moreto be busy. Excellent communication and customer service. PRO TIP: Book ahead. Drop off and passenger service offered. Phoned to confirm parts and cost of replacement. Didn't cost the earth.

I purchased an i30 from northside of brisbane used cars. from my first phone call to collection of…read morecar, I had excellent service, staff upfront and honest, quick to return calls and help. I left a deposit to keep car from being sold. I drove 45 mins to get this car. local dealers to me no where near as helpful. I have nothing to do with Norris motor group but when you read some low reviews below it seems to be due to the customers fault, as a business owner myself. please rate a business fairly, if you don't leave a deposit why would it be held for you. try ordering freight from down south, what used to take days does take weeks to get now and you are not the only customer they are serving. calling everyday to chase a part up wont make it arrive quicker. lets keep family businesses going like this, trust me when you only have big players in the market prices go up. just look at fuel prices.

Im a person that hates car yards and car salesmen but I walked into Norris group Volkswagen kedron…read morejust for a look, the 1% finance interested me.I meet Luke, Luke was great not pushy, took time to explain everything & answered any questions .If you're interested in a new car get down to Norris Group Volkswagen Kedron and ask for Luke . My only complaint is my Polo beats is supposed to come with a set of beats solo headphones. It's been three weeks and can't get a straight answer, only that it's got nothing to do with them and it's coming from Sydney............

I am so paranoid when it comes to mechanics! I have been to so many dodgy ones where you check in…read morefor a standard service and leave with a list as long as your arm and an empty bank account. I am happy to say that Aussie Auto on Pickering Street in Alderley is definitely one you can trust, just good old fashioned honest and reliable service. The team here are very pleasant and really flexible! I don't know how many times I have booked my car in for a service and then had to cancel/reschedule at the last minute. I have a Rav 4 and a standard service for me usually costs around $140 and includes a full inspection of the vehicle, a minor detail, engine de-grease and car wash! The little extra niceties make all the difference.

Aussie Auto Alderley is also known as Australian Mechanical Supplies - plus it's actually in…read moreEnoggera which can be a little confusing (just over the hill though). They do good, well priced mechanic work, but they also sell car parts at very cheap prices (cheaper if you're trade). I imagine this would be the perfect combo for home car buffs - get the advice and cheap parts, and if it's too hard bring it in for them to finish off.

Above and Beyond…read more Yesterday I bought a new bike rack and couldn't tighten it enough on my tow bar. Jarred took 5mins to help me making a big difference to my day. No charge. Hats off for great customer service!

Kmart Tyre and Auto at Garden City, recently had a refurbishment due to parking at the centre being…read moreupgraded. However we have been having our vehicles serviced here for years. Because of the national brand accountability is a certain. The only problem I ever have is trying to get in for the urgent stuff as they are usually booked out for a couple of days in advance, this means you do have to keep your wits about you and not expect them to drop everything for your emergency. Excellent clean workshop with people who know what they are talking about and not trying to rip you off. A full list of works is supplied with every invoice showing you exactly what was done, they also call you should you require any further work before proceeding for acceptance of cost associated. Overall a great mechanic that I would refer to my mother...