Your not a yacht your a pontoon party ! Rio off and bottle service is trash way to expensive for that bloody night mare of new years

I went on the Jubilee dinner cruise last evening and I really enjoyed myself! I used groupon for a 66% discount, so my rating is based on the price I paid. Had I paid full price, I would have had higher expectations, ultimately lowering my rating. Expectations vs reality: I expected to be limited in the amount of food given on the buffet, but I was able to go up to the buffet line for multiple seconds and the meal was great buffet/banquet style food. Although water (bottled only) was an additional cost, unlimited free "mocktails" were given out to all the guest during the time of the meal. read more

See all

The management for boarding the boat could be improved. We showed up right on time, thinking they would have started boarding, but we waited another 15 minutes or so before they started letting people on. The boarding process was EXTREMELY slow for such a small boat. The lady at the front seemed irritated, and as she spoke to another worker, she mentioned how people shouldn't be switching their seats until everyone is boarded. I guess some workers allowed a table to switch, and everyone else decided to do it as well. When we finally got onto the boat, we were shocked to realize that drinks are not included! No water, nothing. They charge $2.75 for soda and water. Frankly, it seems like a scam to me. Nowhere on the website or ticket did they mention anything along the lines of "Drinks not included" The workers who were slow on boarding passengers were all of a sudden working at lightning speed to get everyone's drink orders in. The interior was simple with string lights all around and we sat on wooden benches. This is not by any means a fancy cruise. The food and dessert was buffet style. I think the food tasted pretty good, but the dessert could be improved. I didn't like how they served dessert 10 minutes prior to docking. It didn't really give me or some of the other passengers who were on the end of the dessert line sufficient time to finish our desserts and tea. To sum things up, I would not come back again, not even with a groupon voucher. read more

Jubilee Queen Cruises Toronto - The boat, very disappointing - Boat Charters Near Me - Toronto, Ontario

See all

Not worth it unless you have a coupon from one of those deal sites i.e. Groupon, Teambuy, etc. They boast a $80 experience; it really isnt. Here's why: 1. The cruise boat isn't the fanciest. It's a very plain double decker boat, with a bar on the top and seating on the bottom. 2. Drinks are extra at the bar and quite pricey. And the bartenders aren't the best. Mine fumbled to make a Margarita, and Grandpa failed to make a proper Amaretto Sour for my boyfriend. I call him grandpa because he was surely atleast 70 years old. 3. The food is fairly good... not a buffet like the cruise boasts. A piece of chicken, two mini cannelloni, caesar salad, two baked potatoes, vegetables (I only got sloppy pepper), and bun. Out of the selection, the Caesar Salad was absolutely amazing, as were the Baked Potatoes. I went back for more... but the cruise staff pretty much plated themselves whatever was leftover. From the guest buffet. I am not sure if that screams professionalism. Cons apart, the boat cruise is actually a pretty fun summer experience. The DJ played a mix of popular music and latin dance music and everybody went up to dance. Food, dance, lake breeze... for a $36 deal and I'd go again! But definitely never paying $80 for this experience. read more

I'm not happy about the journey. The food took way to long to setup and I was fainting. Hadn't it been a crew member made a mistake I would've been last to get food and can't guarantee I wouldn't need a water ambulance to bring me to shore. The organization is just a mess. This time was a compensatory cruise since the one we bought full price didn't leave dock. It reckons me how long it took for me to rebook this one and now I know. It was cuz of how unpleasant the whole organization is. The crew members are generally good attitude and nice about things. I did get a weird look when I reuse my plate tho. I was trying to be eco friendly but the crew thought of me as asking for too much food. Anyways, I think there're better ways to enjoy a little nightlights at harbour front. I would not recommend this cruise to anybody. I met this couple who told me the boat is exactly how it is almost 30 years ago. Maybe a little upgrade or it's time to retire the old queen. read more

I availed of Jubilee Queen Cruises' services through a Living Social promotion. Many non restaurant promotions are quite restrictive about the dates of use, usually keeping holidays at arms length, but not with Jubilee Queen Cruises. So kudos for that. My experience with them was extremely pleasant throughout. Their telephone customer service representative was very helpful and patient answering my questions about booking. The layout of the charter is comfortable enough with two decks; the upper deck has a bar, seats and a dance floor. The beautiful sights of Toronto's skyline, good weather, good company, attentive and friendly service on board and decent buffet spread ensured that the 3 hours flew by. There are a few things they can definitely improve on, but then again who doesn't? For one, the boat is no "luxury sternwheeler lookalike" like the website claims, if anything it's a bit more on the tacky side. The music set list was not up to snuff for the most part: very cheesy and very loud. They could've chosen better music to augment the ambiance. If you can get a deal (which they seem to perpetually have on Living Social), I totally recommend this company for having a good time during the summer. With Jubilee Queen Cruises it's smooth sailing most of the way. I am going with 3.5 stars. read more

I don't usually write reviews but I had to make an exception in this case! One of the best evening ls spent in TO to date! Great staff, Mike and his team go all out to make sure you have a warm and delightful evening. The DJ, John, makes you feel like your part of the family! And the boat itself, Queen Jubilee, is warm and inviting. You'll have a great evening! read more

Jubilee Queen Cruises Toronto - Our view from the boat! - Boat Charters Near Me - Toronto, Ontario

I was interested in the Labor Day weekend airshow and while searching for places to watch it, ended up finding a lunch cruise on the Jubilee Queen. First off, online reviews were quite negative so I was a bit nervous! But I'm here to tell you that I had a great experience! The boat boarded on time, we parked at a green P garage (10 Portland Street) that was $15 on a Sunday (versus $25-35 in lots next to the pier). The boat is a lot nicer than it's external appearance. Crew were all friendly as well. Lunch buffet was Served hot and quite tasty. Crew was really accommodating with our vegetarian request and chef made us a plate of grilled veggies as well. Just a few tips, it is a long cruise we were on there for 4-5 hours. Bring a little jacket/blanket. It was over 26 degrees the day we went out but once we were far into the lake it was freezing! Trust me, bring something in case, I ended up using the tablecloth to cover my legs that's how chilly it was. It can be a bit choppy so watch out if you are sensitive to motion sickness. Drinks not included but I thought it was reasonably priced. Desserts were a variety of cakes and tarts. Overall I had a lovely time and we had a chance to see the airshow a bit up close! I had a last minute question and ended up talking to the president of the company, he was very receptive. They seem very committed to good customer service so try not to believe the poor online reviews, just goes to show that unhappy people will post more than those who had a positive experience. read more

See all

Hello my Name is Hannah went on the cruise yesterday may 18th 2019 it was so much fun food was good staff was so help full one staff Lady Mary was outstanding very help full with my Daughter in a power scooter good laughs truly a great day will do it again very soon and the prize was good for a nice day out see you all again happy cruising everyone fun fun fun . read more

Absolutely Terrible Experience. I attended this Cruise for NYE 2015. We paid $155 plus taxes per person for this event. There are too many things to mention that were wrong with this night, here are a few highlights; Napkins for appetizers; no plates. Captain was very strict, tons of rules. i.e.) no drinks on the dance floor, wait until table is called for food, no going outside to smoke, wouldn't let us leave the boat until 40 minutes after docking. Benches instead of chairs. Service was very slow (over 30 minutes to receive one drink) Could not reserve own table if for two people, you had to sit with another couple, at a table for four people. Food was terrible. No toilet paper in the bathroom, and they were very cramped. (Two stalls for ladies washroom) No door prizes as mentioned. Dollar store party favours/decor. Christmas music for new years (best cruise D.J in Toronto?) Captain made announcements every fifteen minutes. Older crowd. read more

Booked a dinner cruise for my husband's birthday. Couldn't find an online deal so ended paying full price. Boat was fine but didn't like that they rationed the food so much. Very small portions. The drinks aren't cheap and the wait staff were slow. I'm pretty capable of getting my own tea. Didn't find this a good value considering how much we paid! Also there were smokers on the deck and the smoke kept blowing in. Would only go back if I found a deal. read more

Very Disappointing! Bad Management, Bad Organization! Very Very Lousy food! I went on a Dinner cruise - for Romantic Date. First, they never give you choice of if U want to sit outside or inside, and it is vague! when a company doesnt tell U anything, U think it is first come, first serve - for the seating. We grabbed our small table on the deck - outdoors and went early so that we can sit outdoors... but later they said seatings were pre-assigned and we should go inside! (note that no one at the entrance told us we should ask to be seated!!) This was humiliating and disappointing! The overall Boat was very old and the decor was nothing close to nice! especially inside!!! Food was supposed to be served on tables for dinner cruises! But they said that night they will open a Buffet!! That is not Romantic at all! Actually it is stupid! Food did not taste well at all!!!! and it actually did not last! So was gone in like few minutes with no refills!!! WHAAAAT!!! Dessert was a joke! Not tasty and U actually have to stand in line for like 30 minutes to take two small pieces of non-tasty dessert!!! How Nice!!! In summary, this is a joke of a Cruise and I will never repeat it, and Do Not recommend it to anyone - unless U wanna pay money to be humiliated!!! read more

Nice boat. Good food. Great DJ, has an open air seating along with closed dining area. Service is good. Great for private parties. read more

Jubilee Queen Cruises Toronto - Great cruise for private parties. Good food. DJ was great. Had fun. - Boat Charters Near Me - Toronto, Ontario

We have had 2 private dinner cruises with Jubilee for about 100 guests each time and Mike and his team always deliver great service! They are always so accommodating and helpful. The food is also great and enough to fill all the guests. Highly recommend. read more

Excellent service, there was a tiny misunderstanding with our tickets but they went the extra mile and stepped up and accommodated us with a smile. Thank you for a wonderful time, highly recommended!! read more

I went for the airshow lunch cruise with my boyfriend on a weekend. Atmosphere: Looks tacky outside, but it's alright inside - not too fancy, but not too shabby either. There's continuous music playing by the staff member serving as the DJ, and it's a mix of both current pop hits and older tunes. Makes you want to dance. Cruise: The cruise ran from noon to almost 5pm, and we watched the CNE airshow. After the first few hours, we started getting bored, so be prepared to bring some form of entertainment. The airshow itself wasn't sufficient to keep us from boredom, and even though we were out on the water, we couldn't always see the planes well. I suggest you bring binoculars if you're going for the show. There was also an artist that drew complimentary caricatures if you want to pass some time. Food: The buffet lunch isn't much of a buffet since portions were controlled. We had just enough to fill ourselves, but more portions of fruit would have been nice. After every has their first serving, you can try going up for seconds. In terms of taste, the food's so so. There's also a cash bar on the boat but it's pricy, so remember to bring your own bottled water/drinks. Service: The staff were friendly. We asked them to accommodate for a dietary restriction (that we called weeks in advance to inform them about), but the message didn't get passed onto the chef. We had to remind them and in the end, the chef made a last minute meal. Overall, I would rate the experience 3.5/5. Everything was good - nothing bad, nothing excellent either. read more

We went on a cruise in the Summer. It was a day cruise. The process was easy, we got on the boat and we were seated right away. The music was great and DJ was amusing. We left the dock and enjoy the Harbourfront views while sipping on some white wine. We were so fortunate that on that day we could see the giant ducky!!! Now onto the food, it was buffet style. They had salad, pasta salad, bread, sausages and chicken! The chicken was my favourite! It was really good. Then for dessert we had some cake. The captain extended the cruise so we could have our desserts. It was really nice. We were not rushed. The staff was very friendly and helpful. It was such a great experience my family and I won't forget and can't wait to go again! Thank you Jubilee Queen! read more

I would not recommend Jubilee Cruises at all. The presumed owner, Karen, was extremely rude over the phone. She was condescending in her tone and patronizing in her demeanour. I was trying to confirm a booking and they had made a mistake by booking me on a cruise that did not exist. Instead of apologizing for her employee's mistake, she was blaming me and stating that she was doing me a favour in trying to look for an alternative date. When asked for an apology she hung up on me twice. I was shocked because honestly, I have never experienced such bad customer service before. I have never been yelled at nor cut off by a business that is 100% reliant on customers. It was menacing, anger provoking and disheartening. I just stopped a few of my friends from booking with them. Don't book with them, because if you are not disappointed by the food, you will by the lack of professionalism and good customer service. Save your hard earned money for another adventure. Now I have to contact the Better Business Bureau to see if I can get my money back. So disappointed! read more

Went on the dinner cruise this Labor Day weekend which was our first time. We were a group of 5 couples. To start with the boat seating is very bad. Let me tell you why because when it comes to dinner time, the line up is all along one side of the seating aisle and if you happen to be on that side, you will never enjoy your dinner since there is this line up of people next to your table. The food is very low standard. Just salads and a piece of chicken and cannelloni spinach pasta. None of them tasted good. There was no coffee available when I needed with my desert which was just a butter tart and cheese cake which no body bothered to go back for. The styrofoam cups for tea/coffee was not I was expecting at a dinner on a cruise. The only thing we enjoyed was the DJ with his music and our dance with the group along with others who joined us. I would not pay that price for this kind of dinner and just to dance. The management needs to improve on their dinner menu when you call it as a dinner cruise. As I mentioned, if you need to dance on the top deck and drink with the extra cost for alcohol they charge, it is OK to take this cruise of 3 hours. I would personally not do this again. read more

Horrid. Ship of the damned. I spent over $200 for a May 2016 mother's day brunch harbour cruise with my mum and family. First the boarding gangway was not working - elderly mothers with canes were forced to navigate a slippery deck to board and told to walk up a flight of stairs and traverse the boat to access the lower deck. Once on board and disembarking shore, the owner announced a problem with the generator - thus, no sound system, no D.J., limited lighting, no cruise tour announcements available. Then, we were told there was no heat and no running water so could if we "had to go #1 could the entire family go together and flush once and if we had to go #2, please announce it to a crew member so they could manually enter and flush the toilet for us." Lastly, it was announced could we please use hand sanitizer in the toilets. (We were left wondering what were the crew washing their hands with that were handling our food?!?) It was a drab, boring, cold, dull cruise. They should have cancelled the cruise rather than trapping the announced 90 passengers on board without giving us a chance to leave before starting such a compromised cruise drama. read more