Absolutely awesome Doctor. She listens and understands my…read moreconcerns. Can't recommend her enough. Top notch.

Doctor is good but for every visit there is ALWAYS a 35 -40minute wait to be seen. Very annoying…read more This happened with virtual visits also! It's a shame scheduling isn't better. Md and staff very nice , wish this ongoing problem could be resolved.

Dr. Van Demark is an ok doctor. If I had serious health issues, I would not go there. If you just…read moreneed a basic physical then it is fine. I never felt that she was a very thorough doctor. Her staff is the worst. You have to constantly remind them to call in scripts, they also lost ppwk proving that vaccines were done. I hated to even call there because the receptionist is so rude.

Dr. VandeMark has been a real blessing to me. She reads lab results as soon as they come in and…read moreacts on them if necessary even before your appointment. She sees you as a person, not just a body. She has ben my doctor through both major and minor illnesses, and I wouldn't consider changing! Lisa and Phyllis in the office are always helpful and friendly.

Great office staff, great doctor, very efficient. The doctor is very caring and the office staff…read moreis very friendly. I would recommend Deland Medical center to anyone,

I was so nervous and doubtful of this entire situation, BUT I am so very thankful I saw it all the…read moreway through! And that all started with Lisa. She returned my call in just a short time, and she answered all my questions and concerns and was so very patient with me! (Thank you Lisa!!) of course I was running late and was so embarrassed but again Lisa to the rescue! :) A few pages of paper work and signatures and a payment of $103 (with card)OR $100 (cash) ... was ready to meet the Dr.! And again, another awesome experience! The wait wasn't long either! The Dr. made me feel so comfortable and really listened to what I had to say, and acknowledged it. Which I really appreciate! Most Dr.'s don't listen past your third word! So it was refreshing knowing that I was being heard! It makes a huge difference! Thank you deland medical wellness center!!

So let's talk about my morning with PA Natalia. I wanted her to order diazepam from pharmacy…read more Let me begin at the start of this charade. I have to back up to August 3rd of 2024 only because she referred to that saga and why she gave me the answer to my request ... to follow. You have to know the background of this occurrence. On August 3rd of 2024 I wasn't feeling so good. Nauseated. I remember sitting down to change my shoes ... and my body shut down. I had passed out and woke to paramedic's nose inhaler. I was on the floor with my hand/wrist bent under my body. There were lots of paramedics and people surrounding me. I really didn't know what happened. I had no clue. I was carted off to the hospital. I had a broken wrist from passing out and skidding across concrete. The hospital personnel did something to my wrist and put in a cast. I ended up being admitted to the hospital. Put through a never-ending amount of tests. All of my organs are ok except my arteries. I have blockages. I went into surgery by an Amazing Cardiologist. He saved my life. He found that I had very little amount of blood passing between stomach and intestines. Stents. ( It certainly gave me enlightenment to my all year being so deathly sick. In and out of hospital. I passed out due to nearly no blood passing through stomach to intestines. I was dying. ) Back to Natalia. I had asked her for diazepam prescription because I'm suffering with a bad flare-up of Meniere's disease. Major vertigo. Natalia hurriedly said NO because I had fallen and broke my wrist. WHAT !!! I tried to tell her what happened and she said that she would lose her license. WHAT !!! She opened the door to the hallway and hurried out the door. She was NOT listening to this patient. I was fuming because I've had vertigo for several days and I don't feel well. So I came to the doctor. The diazepam controls the vertigo. I've been taking that medicine over 20 years. I use that medicine when I need it. It is NOT candy. It's a serious medicine but it HELPS ME. After all, look at my chart. Do you not see that I've not had any diazepam in over a year ??? I'M APPALLED TO SAY THE LEAST. Natalia is DENYING me medicine that helps me. So now I have both vertigo and anxiety. This made me very sick. I am NOT a happy person.

This would have been 0 stars but it will not allow you to! It has been almost 2 years since I left…read morethis establishment. I left because they always asked me to do research on how to get the answers that the doctor should have been. They heavily prescribe unnecessary prescriptions. Worst of all before I left I had new insurance and I wrote it down on the sign-in form. They of course built my old insurance and they reached out to me. I called billing and told them my new insurance company. Then again my old insurance reached out, and I again called to let them know my new insurance information. I receive a statement from my new insurance this year and it says that they finally got around to billing the correct insurance but they submitted it too late and do not pay the bill. Then a month goes by and now I am receiving collections notices for the amount that they could not get from the insurance company because of their lack of organization and submitting the bill late. I spoke again to billing and said you have two weeks to remove the collections from my account. I never received any bill and my insurance said I do not have to pay because it was your mess up not mine. I also let them know all the calls I made are recorded so I have confirmation that it was not me but them being unorganized and not submitting their bill in a timely matter. I called back two weeks later and said I am just calling back to confirm that you have removed me from collections. Now he says all of a sudden we sent you invoices. I said yes invoices that I told you all to bill to my insurance months ago. I explained that I feel that they are trying to scam me and I think anyone that uses this doctor's office needed to be weary. They are not here for their patients and they try to bleed money out of you that they did not do what they needed to do on their end. I am waiting for a call back from a manager, if not I will have to take legal action because this is not my bill to pay. Please use any other Doctors office than theirs unless you like to do all the work and be billed frivolously.

Wife came in with a work related injury. Instead of trying to help my wife with her apparent…read moreinjury, they tried to question us on the logistics of how the workman's compensation would be billed by insurance. In understand this is a concern of theirs, but to completely negate the needs of the patient, and talk to them in a condescending, almost irritated tone, is extremely unprofessional.

I believe they did not understand complaints. My complaint…read morewas about the reports that came out of the office visit. The negligence by the staff was inexcusable. First of all, I was listed as Asian, which was incorrect. Also, the report reflected that I had blood in my stool and family history of cancer, this error makes me think my reports were from another patient. This information was incorrectly listed on my chart. These errors indicate that this type of mismanagement may be ongoing, and patients may go through a Negligence or a Medical Malpractice upon any procedure or surgery. I believe this error has to be addressed to the medical board to prevent more errors and medical malpractice.