This is a superior tailoring/alteration shop that does quality work. If you are looking for an…read moreinexpensive quick fix, this is probably not the place to go.

*** I wish I read the previous reviews before going here because we all have the same story. HUGE…read morered flag*** I wouldn't go back after my experience there. I brought an old dress to get a simple hem; it was too long and so I just needed it taken up a few inches. They told me it would be $30, which I gasped and questioned because I was definitely not expecting a simple hem to be $30. I expected max $20. After 7 WEEKS, I got a text that it was ready. It's cash or check only which is so irritating, and then to top that they tell me it would be $50!! Y'all are out of your minds to charge people $50 for a straight, uncomplicated hem.. There are plenty of other places that have way quicker turn around time and more reasonable prices and who answer their phone. Would never recommend this place. The only positive is that they are English speaking and nice. I tried it on when I got home, and it's not even an even hem. Terrible experience.

Yes! Great service! Great quality! Finished when promised - very nice people! Locally owned -…read morefamily run!

Simply put the owner is rude and can care less about customer service. I'd pay more for a simply…read moresmile - sorry never again!

I have had a few pieces of clothing altered and couldn't be happier with the outcome.read more

Do not trust her with your alterations!! I took 2 dresses in…read morefor alterations, 1 btidesmaid dress needed to be hemmed and the other rehearsal dress needed some work to the top. When she said they were ready, I picked them up and took them home to try on. The bridesmaid dress hem was horrific. Lining was longer than outer layer and one side of dress was longer than the other. The rehearsal dress had never been touched! When I addressed the issue with her and demanded a refund, she apologized for the hem and said she didn't know how that happened but would refund me. She insisted she altered the rehearsal dress but it was clearly never touched. She would not agree to this and only refunded me a portion of what I paid. I had to get someone else to fix the bridesmaid dress and buy another rehearsal dress. Also, she had the dresses for a month and this occurred 3 days before the events. Very Disappointed !!!

Twelve Tailoring was recommended to me by the boutique I got my wedding dress at and I am very…read morehappy with the service they provided! They bustled my dress in a way that didn't take away from the elegance and took it in at the waist so it fit like a glove. They were friendly and were also able to get it done in the short time frame that I had. Would recommend them to others!

OK - the big day went great and that's all that matters! I had to have an extra set of alterations…read morebecause the first set was stitched incorrectly (not poor quality, just wrong type of stitch for the desired result) so that had to be ripped out and re-done. Staff was incredibly friendly and helpful. They also managed to squeeze one of my bridesmaids in for a quick, same day alteration which was super appreciated. The end quality was great, but the added stress (the week before my wedding of additional alterations appointments to fix something I didn't break) was not what I needed :)

I came in to get them to sew on some decorative flowers from an old dress onto a makeup pouch for…read moreme to give as a present. They were very helpful and open to working with me on this small but very particular task/idea. They were able to get it done very quickly before the holiday season. The end price was also very good considering the high quality of the finished result- it was perfect and they loved the gift!

Fantastic tailoring and friendly welcoming people. Helped me out with a few rush requests for a…read morewedding. Also meet me outside of regular hours for pick up when I was headed out of town. I highly recommend them for any tailoring you need

Such a disappointment. I brought in shorts to have the waist taken in. After dropping them off and…read morepre paying (which I hate doing) $30 I had a wait time of almost a month. I was actually out of town on the due date so I went in 2 days after. They couldn't find my shorts initially and when they did they hadn't been touched. She hurried me out the door and said she would call me when they're ready. It's a 20-25 min drive so obviously I'm not happy. I get a call almost before I get home that they are ready and I can come anytime. Obviously she had just done them. I go back the next day and get them. The following day I try them on and the waste is still too big. Colossal waste of time and energy. I won't be back

I had called about getting my prom dress hemmed a week before the dance, and Mrs Choi was super…read morefriendly and took my dress in and hemmed it around 2 days!!! Mrs Choi is a absolute life saver!!

Yes , I have used her service for years and decide. Great job! She stays very busy but the wait is…read morewith the results!

I have gotten a couple pairs of pants hemmed, a few tops altered and a couch cushion fixed here!…read moreThe pricing is very reasonable and I've been happy with all the alterations I've gotten done here. The timeline is typically 2-3 weeks to have an alteration done and she has always gotten the work done within the promised timeline. I took off a star because the store itself is a bit messy with piles of bags of alteration jobs on the floor. Despite this she manages to stay organized and always has quickly found the item I'm picking up. Also the store hours are limited with it only being open in the afternoon during the week. It's difficult to find a good alteration spot in Charleston. I've tried a handful and this is the best I've found as she does a good job and gets the works done within the given timeline.

Wish I had a chance to try them out but they seem unreliable. I've tried showing up several times…read moreto see them during their "open" times posted online but they are always closed

I dropped off a pair of pants to be hemmed and was told to come back in two weeks. No ticket was…read moregiven to me. Hmmm. I came back 2 weeks later and, after five minutes of searching, she found them and said I agreed to two weeks and four days. That did not happen. But I came back four days later only to find her closed during her posted open hours. Knocked on the door, she same to the door and said she was closed but went to get my pants anyway. As I was checking out, she said she had wanted to give me back my pants, undone, four days earlier but I had already left. An absolutely horrible business - will NEVER go back.