I really wish I had read the reviews on here before booking an appointment, that's for sure! I was on vacation in London from Australia and desperately needed my lash extensions refilled, went to JUJU's and was charged 140 pounds (roughly $250 Australian) for the most basic natural set. Note here that I have been having my lashes done for over a year and they cost $80 in Australia. Despite this HUGE increase in price the salon itself looked clean and the lash tech was very polite and gave the impression she knew what she was doing so I went ahead with the appointment. In all honesty, the lashes looked fine for the first few days but within a week they had almost all fallen out. I was super disappointed with this so called the salon to discuss options, was hoping that perhaps they could refill them slightly so that they at least matched (left eye had lost far more lashes than the right), I was told "management" would call me back, "management" did not call me back after a day so I called back myself at which point the 12 year old on the phone (whom I later found out was in fact said "management") gave me the option of slight refill for standard refill prices. At this stage I had had enough and asked if I could simply book to have them removed, she agreed for the ripe cost of 30 pounds, which is absolutely outrageous seeing as it was their shitty job in the first place. End of the day I had them removed and they charged me 20 instead of 30 - 10 pound discount that took quite a lot of haggling even to get. Do not go here, it's appalling and the 12 year old behind the counter is undergoing some serious teenage angst. As for the lash tech herself, she was actually super lovely and really apologetic, fingers crossed she gets a new job at a place more suited to her soon! read more