The ladies at check-in were very kind. My hearing test went fine. However, the doctor I saw…read moreafterward left me feeling discouraged. I had every reason to believe I had an issue with ear fluid. My regular doctor told me they saw fluid in my ear. I was also sometimes hearing what sounded like fluid sloshing around in my ear when I walked. This doctor seemed annoyed while explaining to me that there was actually no sign of fluid. They also seemed to feel like they had to keep emphasizing that fact as if I was in the wrong. This doctor did not leave me feeling like I could keep coming back for future help. If more issues arise, I'll be looking elsewhere for medical attention.

Would give a zero but it it dose not allow that score…read more Stay as far away from this practice as possible. My husband was having trouble hearing so we picked an ENT rather than just an continuing with an audiologist only practice. I was clear with the office that we wanted to leave the audiologist. Dr. Rizzos office told us they could determine if it was an ear or hearing aid issue. He saw a CRNP and his hearing was tested. The CRNP told him to get the tests from the prior audiolgist practice. We did this immediately She was to review and follow up. If a significant drop, she would order an MRI. We never heard from her and my husband continued to have issues. I called back after six months and demanded to see Dr. Rizzo, after all it is her practice. Found out from the staff that the CRNP left. It was clear no one compared the tests. When he saw Dr. Rizzo, she was very dismissive. Like your old just deal with it. No wonder she is no longer with her original practice. My husband continued to have issues and I looked for another ENT. I scheduled with another ENT. They found the issue in 10 minutes. It was the amplifiers in the hearing aid. 1.5 years of not hearing well because Rizzo does not care about her patients only how much she can make from surgeries and she is not that good at that either. My mother went to her. She put tubes in her ears. When my mom get an ear infection, again Rizzo was dismissive. Told her to go to her family doctor even though my mother was told to call if she had any issues. The tube on the one side is now embedded in wax and the air cutoff. She cant hear and the tube need replaced. I reached out to the office manager to tell her what they missed. They are trying to blame the patient. I have an email when I left Rizzo's practice appologizing for not following up with my husband. Now she is say they did have to follow up. Seems incompetence runs rapid in this practice. Two family member with issues. Plus I know others now that have left this practice for similary issues. Coincidence? I dont think so. STAY AWAY FROM THIS PLACE!!!! There are far better and more caring ENTs out there.

Everyone at this business is friendly and professional here. Due to Covid you wait outside until…read morethey are ready for you and someone comes out to get you when it's your turn to be seen. The reception people were nice. I found the audiologist, Dr Brouse, to be excellent and thorough in examination and explanation. A good experience all around.

From the owner: Red Rose Hearing Center Provides Hearing Aids, Hearing Tests, Digital Hearing Aids, Hearing…read moreServices, Hearing Aid Repairs to the Lancaster, PA Area.

Excellent personalized service by Heather. Just love her. Listens to problems I might be having and…read moreimmediately finds the solution. Love how she can tell on her computer how many hours a day I normally wear my hearing aides and is quick to remind me why it is important that I wear them as much as possible.

Heather is beyond awesome!! I've had exceptional care for several years! I've never experienced…read moresomeone with more patience and caring and so determined to ensure my hearing aids were perfect to begin with and then maintaining my hearing and reducing my tinnitus with regular check ups and reprogramming when necessary. you can't find a better solution if you have hearing loss and tinnitus - go see Heather!!

I am so pleased with this hearing center. Everyone is…read morepleasant and extremely helpful. I can always count on LuAnn for her patience and help; and Dr. Ann Welker and Ben for providing excellent care - I have never been disappointed.

I have had the good fortune to have met with and worked with Dr. Candace Robinson, who as resolved…read moremy hearing problems with professional fitted and adjusted hearing aids. I have been putting off getting hearing aids for many years as they are "too expensive." My wife, finally tired of having to repeat everything thing she said, insisted that I get my hearing checked; as she pointed out that not being able to hear will cause a decline in a person's cognitive ability. The cost on hearing aids covers complete evaluation of your hearing needs and three years of care, including recalibration as need to fit your needs. "You don't know what you don't know!" And you don't know what you are unable to hear until you are able to hear it! I am completely satisfied with my experience with Dr. Robinson. I recommend her with my highest level of confidence. Dennis W. York Pennsyvania

My favorite doctor of all time is in this practice. I have been seeing Dr. Posner for almost 20…read moreyears. He is exceptionally professional, thorough and kind. On one occasion when he ordered a chest X-ray and insurance refused the order. He went out of his way to get it done, he got on the phone insisted it needed to be done, re-did paperwork at their request, let me know what was happening and finally had the order accepted. I was especially relieved when the test showed problematic cells and a partially collapsed lung. The practice in general is friendly, the office is clean and convenient. I highly recommend this office.

I had a wonderful experience at ENT head and neck specialists. I had surgery with an overnight stay…read moreat the Surgical Institute. From the time I had my initial appointment, surgical visit, overnight stay and a follow up visit, everyone was friendly and helpful. I needed a Covid test done and my insurance company said they won't cover it because in their opinion it wasn't 'medically necessary'. The office helped me along with my insurance rep have the test covered for me as it was, afterall, oral surgery. I would certainly recommend this office to anyone that needs ENT care.

Very accommodating to our needs. The Tech that handled our script went above and beyond any of the…read moreprevious businesses we have used...

What can you say to make an optician's office stand out in the crowd. Suffice it to say that this…read morebusiness has been there a long time and that the staff is pleasant and very helpful. While I was there for a hearing aid repair I found out that they are now in an arrangement with the VA to provide at least some audiology services to vets in the Hanover area. Welcome news since the closest VA facility with a robust audiology department is an hour and a half away in Lebanon.