Very accommodating to our needs. The Tech that handled our script went above and beyond any of the…read moreprevious businesses we have used...

What can you say to make an optician's office stand out in the crowd. Suffice it to say that this…read morebusiness has been there a long time and that the staff is pleasant and very helpful. While I was there for a hearing aid repair I found out that they are now in an arrangement with the VA to provide at least some audiology services to vets in the Hanover area. Welcome news since the closest VA facility with a robust audiology department is an hour and a half away in Lebanon.

Great service. Dr Miller worked with me to find an aid that matched my requirements for blue tooth…read moresupport and also worked with my Samsung cell. I had to find a new provider and visited several companies and their approach was basically this is what's available, take it. Many vendors only had support for Apple cell!! Dr Miller actually called a couple manufacturers and found one that had an aid that met my requirements. Highly recommend Kaplin Hearing, who now operate under HearUSA.

I tried a hearing aid last year and after the 2nd one failed the same way I returned it. It was a…read moremajor brand. Shame was I really wanted it because it supported 4 programs and multiple Bluetooth channels. Started visiting area Audiologists for my new hearing aids I've worn aids for over 20 years and know what I want and what to expect to pay. Shopping was so frustrating. Seemed most just wanted to sell you something and send you away. One had 4 brands that met my minimal requirements, but charged the exact same price for any of them! Finally stopped in Kaplan Hearing Center (now DBA HearUSA). The Audiologist Ms Miller listened to what I wanted and asked the right questions. I had my current hearing graph so no testing was required. She could see what I needed. She went down the list of brands they carried and unfortunately the only one that met my requirements was the same brand I has just returned. She really wanted to help me, so asked if I would reveal where I got the ones that failed. I told her and she said "let me check something". She called the support line and discussed with a tech for quit a while and found the warehouse I got the bad ones from are a lesser quality with less features, and were an older model. With her very professional treatment and I would have 6 months to try it, I decided to try it again. She placed the order and in a week I went back for the fitting. The aids had 3 program functions setup by the Audiologist and unlimited programs I could create myself. She set the 3 programs as I requested and showed me how to use all the functions from my Cell. It was a very satisfactory experience and I'd highly recommend them. A year later and I still love the aid. It pairs with my cell, laptop and car radio. OH! And I get free batteries for life. Michael Hayes Ellicott City MD

Have you ever met Scott Firestone? He's always so friendly! I don't use hearing aids but I send…read moreeveryone here because they are so nice! Plus they pass out great pens! Their location has parking along with street parking

From the owner: When someone invests in a hearing aid, he or she is making a lifetime investment. Scot Firestone…read moreand the staff at Better Hearing Aid Center welcome you at our offices in East York, West York, Dallastown and Stewartstown, PA. Expect a thorough examination of your hearing loss in a soundproof booth, detailed explanations of your individual problem, a complete line of options and pricing, in addition to Scot's sincere desire to be of service. Customers enjoy a wealth of amenities like complimentary hearing tests wherein customers are under no obligation to make a purchase. Better Hearing also has a 30-day return policy. Customers find a wide range of high tech hearing aids to fit an equally wide range of budgets. As an independent business, not a member of a franchise, Scot works closely with various manufacturers. This enables him to fit individuals with hearing instruments that are comparable and superior, but at a better price. We work closely with you to discover where you are having the most difficulty with your hearing and communication. To this end, the service at Better Hearing does not end when a customer walks out the door with his or her new hearing aids. Customers are encouraged to stop back for continual check-ups to insure proper maintenance and cleaning of the hearing aid, as well as peak function. In an effort to make hearing instruments accessible, we offer creative financing options like 0% interest.

They were so thorough and kind to my mom and seem to really understand how hearing affects her…read moreAlzheimer's. I am so glad we went there

Being in the medical field (with much experience when it comes to hearing aids and diagnostics), I…read morewas skeptical and hesitant to patronize a new business, especially when it came to something as important as my hearing. Most people don't know it, but hearing loss can lead to early onset dementia as well as many other brain deficiencies because your brain starts to shut down if it does not hear what it is supposed to. I called on the phone and spoke with Ashley. She was quick to get me an appointment which surprised me but made me happy. I then went to my first appointment with Bethany. From that point on, and currently, I am absolutely blown away by everything about this business. From the time you walk in the front door until the time you leave, you feel cared for in a genuine manner. These ladies are simply amazing! Bethany has been my primary Specialist but they want both want me to have the best experience possible. Now, hearing aids, aren't necessarily easy to fit someone with as myself, so be patient. I guarantee that if you let these ladies do their job, you will be a happy individual and Will still be able to hear the birds chirping, beautiful music, and in my case, the sounds of my grandchildren. These ladies want to set you up with hearing aids that are the "best for you", not the most expensive or not the cheapest. I firmly believe this, with all my heart! I give these ladies and their business and AAA+, 10/10 or whatever rating will show that if you need hearing aids, this is where you want to be.