Went to Fink's today to ask about my Audi (yes, this is a place in the Williamsport area that will…read moreservice Audi's). I did not have any work done there, but Bob was still happy to check whether a part that was ordered for my car was the correct one. His shop is an oversize garage which may have grown out of a hobby labor of love. He's been in business since 1986 and his business card says "where honesty and integrity are first". The yard in front of the shop was littered with classic beetles, Audis, Porsches and a guy inside was working on mod-ing his A4 with S4 and RS4 parts. If you're looking for a shiny waiting room, this isn't the auto shop to go to, but, of the three places I went today looking to get an answer for my Audi brake question, he was the nicest to deal with and most easy going. The only problem with the shop is that it's not open on weekends (in Bob's words "emergencies only"). So, if you're available on weekdays, drive an Audi (or any other car for that matter, the business card says both foreign and domestic repair) and are looking for a shop with a passion for the vehicles they work on, check out Fink's.

We have been doing business with Union Auto for years. I highly recommend them for their expertise…read moreand friendly service. They recognize us as loyal customers and are personable in addition to solving any problems. Ten minutes to take care of a grinding noise today, something hanging down off the front tire.

My 2009 Jeep Patriot had a problem with the vent valve that wouldn't allow gas to be pumped without…read morefrequently shutting off. A new gas tank would have cost$1000, but the mechanic John was able to build a part to connect to the vent tube. Problem fixed! $286. Have been taking our cars there for 20 years and never had a complaint!

As we were traveling in from South Jersey 200 miles away, the clamp holding my muffler with the…read morecatalytic converter broke on my truck, resulting in very loud rumbling (especially when pulling a camper). I did a search for local auto repair shops and Kuppel's came up. I gave them a call and asked if they would be able to look at it, as I wanted to make sure it was still safe to drive. Despite them being very busy, they told me to bring it over to have it looked at. They were able to get it fixed in 20 minutes. Very much appreciated!!

These guys did a great job painting my car. Prices aren't as cheap as they are down south but the…read morecraftsmen ship speaks for itself. Bret in the body shop is friendly and willing to work with what you got. I've dealt with body shops my whole life in Florida, good shops like these are hard to find.

We had our RV washed and waxed by Breakout. They also washed windows, wheels and the awning. They…read moredid a great job, and were promoting scheduling the service.

I've been taking my cars here for several years. Mark (the owner) always performs the diagnosis and…read morerepairs correctly the first time. He makes sure he properly performs the correct diagnosis before performing any repairs so he does not have to needlessly replace unneeded parts. Mark is also very reasonable with his labor charges. Definitely the best mechanic in town.

On 9/19, my husband and I were driving from Connecticut to Ohio for my nephew's 16th birthday in…read moreour BMW X5 M50I. Before the trip, I had the vehicle serviced at my local dealership, who assured me everything was in perfect condition. However, midway through Pennsylvania, after stopping to refuel, the car started having issues--running rough and then stalling out multiple times. I immediately contacted BMW Roadside Assistance, and while they initiated a claim and arranged a tow, there were no Ubers, Lyfts, or taxis in the area, leaving us stranded at a gas station off I-80. They informed me my car would be towed to Joel Confer BMW, so my husband called the dealership and spoke with Scott in service. Scott was amazing--he quickly arranged for a loaner SUV (to accommodate all of our stuff), but the rental department closed at 4 PM, and it was already 2:50 PM with us being 40 minutes away. We tried everything to get there--no Ubers, no Lyfts, no taxis, and to make things worse, no tow trucks were immediately available either. Feeling stuck, we called Scott again and explained the situation. He went above and beyond to help us. Not only did he connect us with a local tow truck company (PA's Finest Towing), but he assured us that he would personally wait past closing to make sure we got the loaner car. The tow truck arrived about an hour later and even let us ride along so we could get to the dealership. We finally arrived at Joel Confer BMW around 5:45 PM, and as promised, Scott was there waiting for us with our rental car, even backing it up to my vehicle so we could transfer all of our belongings. Scott's exceptional service and dedication truly saved the day, and we couldn't be more grateful. Although Scott was off for the weekend, he made sure to fully inform the rest of the service team about our situation. By midday Friday, we received a call from the dealership, letting us know that the fuel pump had broken. They had already ordered a replacement for Monday morning delivery and assured us they would do everything possible to get the car ready for us that day. They did exactly as they said--something that rarely happens with my local dealership! My car was ready for pick-up on Monday, and to our surprise, it had been cleaned, vacuumed, and even had the floor mats washed. Scott had thoughtfully left the car in the garage bay and allowed me to pull the rental car inside to move our luggage without getting wet. Not only that, but the final bill was exactly what they quoted us--no surprises. Scott will forever be a hero to us, and we can't say enough good things about Joel Confer BMW. We only wish they were closer so we could always use this dealership!

We worked with both Jim Sr. and Jim Jr. on a title transfer for a vehicle that was purchased out of…read morestate. That transaction turned out to be much more complicated than expected because the seller provided inaccurate and incomplete paperwork. Both Sr. and Jr. were patient and professional. Because of their experience, they were able to unravel the issue and resolve it. Lohr's probably invested 3-4 hours on our title transaction and charged us a very fair and honest price for all their work and their expertise. More recently, we were closing on a property sale and needed to have some documents notarized. We actually took the documents to another Notary first. After watching my wife and I spend about an hour reviewing 240 pages of documents to make sure everything was in order, the Notary finally mentioned their price, which was $15 per notarization. In the end, this transaction would have cost us almost $200 for their services. I remembered Lohr's and called them on my cell phone. Jim Jr. picked up. He let me know they had closed for the day, but even so, he asked about our situation. I explained we had a very short window to have the documents notarized and then delivered overnight. He probably recognized the stress in my voice. Without hesitation, he offered to drive back to their office and open just for my wife and I to get our documents notarized. When we walked in, I noticed the engraved sign on the counter, detailing all their fees for various services. As Jim Jr. worked through the documents carefully, he pointed out several missing initials, which we then corrected. He explained the entire process and his fees, even though they were clearly posted. He was thorough, courteous and respectful of our time constraints. When it came time to figure the bill, Jim Jr. charged us a flat fee for all of the work, rather than a per document fee. He explained that the 'per document' fee makes sense when a customer has only a few documents to be notarized. However, he recognized that because our two documents included 6 notarizations each, that it would be fairer to charge a flat fee rather than per document. He wouldn't have had to do that. Honestly, at that point my wife and I were so grateful that he was willing notarize the documents on our very tight timetable, that we would have gladly paid the higher fee. In the end, we paid less than half of what we would have been charged at the other place, even though the personal service we received was 10x greater. In this day and age, customer service is almost non-existent. It is rare to find a business of any size that is truly willing to put the customer experience ahead of everything else. Lohr's certainly did that and more. They take a personal interest in their customers and that made all the difference to us. We are customers for life and greatly appreciate the honesty and integrity of both Jim Sr. and Jim Jr.

I had vehicle trouble on a Saturday when most other shops were closed and very few were doing any…read morework on vehicles. Since I was in town only for the day, I needed help and Lohr's stood up and took care of it for me even though it was outside their normal practices. The operation was well run, friendly and very helpful. I would highly recommend this garage to anyone that needs work on their vehicle. Its always nice to see a local small business that values people.

my family has been taking vehicles to Jimmy for years, his work has always been top notch. His…read moreprices are the best in the area compared to taking it to a dealer. usually it's a one day drop off and pick up. I'd recommend him to anyone who needs their vehicles done

Jim has been taking excellent care of our autos for more than a decade. He is talented and…read moretrustworthy. He is our mechanic. We recommend his shop to our friends and they all love him, too.