My experience was great here! This was my first time due to me having to change due to my…read moreinsurance. Making an appointment was easy. I did everything online, but you also have the paper option. The process was really smooth. Once you make your appointment, they send out various reminder text to keep you updated and reminded about your appointment. One the day of, you fill out the demographic and health history form (which was a breeze). They checked me in and took me to the back quickly. I had a thorough screening. The doctor is very smart and have advanced technology. When I was done, the tech took me to the front and help me pick out glasses that best suited my preference. I enjoyed my experience. Hubby and I have found the right place for us.

I am beyond satisfied with my experience with Midtown Eye Care and Dr.Jared Powelson. I spent…read moreMONTHS reading reviews and searching for optometrists within 50 miles of my location. The midtown eye care clinic was decently close to my home and Dr.Powelson had great reviews. So I bit the bullet and decided to schedule an appointment. The staff was very courteous and the doctor was phenomenal. As I've mentioned to him at my appointment, this has been the more extensive and helpful appointment I've ever had with an optometrist. We even slightly discussed lasik (we would have discussed it more but at the time I am not a candidate for it). Dr.Powelson actually teaches how to perform lasik at the school in town as well. So if you're looking into that option, or looking for anything pertaining to your optometry needs, I absolutely recommend going to Midtown Eye Care and seeing Dr.Powelson. They also had a decent selection of eyeglass frames in the clinic. Brands such as Kate Spade, Ralph Lauren, Oakley, Ray Ban, Lacoste, Sketchers, amongst others. Prices were beyond reasonable. Instead of going through the eye dilation situation that everyone hates about optometry visits, they have this new machine where you put your eye towards a lens and use your face to press into it until you change the blue light in the lens to green and it scans a photo of the back of your eye. It does cost extra, but it is very affordable and your eye scans get stored in their database. Midtown Eye Care also fits and makes lenses on location, although some insurances do require them to send the frames out to their own lab and the lenses be made and fit there and then they'd send it back to the optometry clinic and you go pick them up. I would recommend this place over and over again. This time, I'm actually looking forward to my next optometry visit.

Dr. Julie Faulkner is a professional and extremely thorough optometrist. I have been seeing her…read morefor years, although I am no longer in the area very often. There are many choices in the Memphis metro area, but I like to stick with quality service.

rude, and made me so mad I couldn't see strait! I just wanted to get my eye examined after my…read morecataract surgery so I could get glasses and all the dr wanted to do was argue over if I had hap an appointment that year. I was trying to tell the doctor that I was fighting the issuance because they was not wanting to pay for the appointment. I said I would pay and keep fighting to get the money and he wanted to keep arguing the fact that I had already been seen... So I left and I still need to see a doctor for my eyes... Dr Julie is AMAZING but the other guy I would waste time on.

I rarely leave reviews, but my experience with this office warrants one…read more I visited MyEyeDr two weeks ago and was told my replacement contact lenses would be ordered immediately and would arrive by Monday. I made it very clear at the appointment that I was completely out of contacts, and the staff provided me a 5-day supply to get me through until the order arrived. That Monday came and went with no update. When I called, I was told that only one lens had arrived and the other would follow shortly. Another full week passed with no communication at all. As of today--two weeks after placing the order--I still have no contacts and no information about when they will arrive. Every update has required me to call them; not once has the office reached out with a status update or explanation. Running out of medically necessary corrective lenses is extremely disruptive, and the lack of follow-through and communication from this office has been incredibly frustrating. A delay can happen, but not providing updates, missing multiple timelines, and leaving a patient without the ability to see properly is unacceptable. I ultimately requested a refund and will be taking my business elsewhere. For comparison, I ordered the same contacts through 1-800-CONTACTS and they arrived in 24 hours for only a $10 premium. The difference in service speaks for itself.

Updating - I called last Monday (the new and most up to date confirmation to pick up my glasses)…read moreand they of course were not ready. They are not able to track the order in any way so no longer giving me any new updates. I asked to speak to the manager I was working with and was told she would be in the following Monday. Reached out again today and was told again the manager isn't in !!! My next thing to do is report to the BBB as well as look further into what I spent at this location. As of today, July 7th I don't have any information on my glasses.