I'd found out that Cordova Vision Center (CVC) has been sold to "Elevate Eye Care", and my Drs…read more (Cox & Dacus] are gone. I have been going to CVC since 2002 and Dr. Cox did my current eye exam this past April (2025). I'm wishing Dr. Cox the best in retirement and I hear Dr. Dacus will be leaving soon too. I wish her the best in retirement. My family will continue to visit CVC until they change their name to "Elevate Eye Care", after that, we'll probably be on our way out of Memphis, TN. May Jesus Christ bless Dr. Cox & Dr. Dacus! Many thanks for your unwavering service to my family!

I had been going to Cordova Vision for 30 years, but now that they have sold out to Corporate…read moreAmerica, I will never go back! The staff is horrible, lazy, on their personal phones(ear buds) and lack professionalism. I wish Dr. Dacus the best, but I understand she will be leaving too.

I love the doctor and the workers. The prices are astronomical with insurance and it's ridiculous…read morehow much we are paying out of pocket. An employee ran a test that was 35.00 extra and forgot to tell me. thankfully she was honest and I was not charged. I love them but there prices are too much.

I went to the Eye Doctor for a simple exam and I was shocked by the caviler attitude of a staff…read moremember. My co-pay was $10 but I was asked if I wanted Retinal Pics in which I was asked and NEVER told that was an additional charge. They are no different from the oil change business that try to up sale their products to you. Avoid this business a all cost.

This place rocks! The staff is so friendly, you can feel the positive energy the minute you walk in…read morethe door. Dr. Lindsey is extremely knowledgeable and so bubbly. We were in and out within an hour, including the exam and jabbering about nothing and everything. Great place to get your eyes examined. Everyone was professional and made us feel as if we were family. Found my go to optometrist

Found this place through Tricare Insurance. The reviews online were better than Yelp so I decided…read moreto give it a try. The fit my daughter in right away. Nice clean office and super friendly staff. Dr Slemp was super personable and great with my daughter. All of the staff was professional and went out of there way to get to know us personally. I highly recommend Dr Slemp and this location.

The young lady at the front desk was quite rude, and her customer service really needs to improve…read more First impressions are lasting impressions. It's important how you talk to your customers, because customers keep the business open. Perhaps, she should learn this concept. The doctor was pleasant, and the young lady that did the initial testing was pleasant.

Absolutely despise the Lens Crafters Macy location…read more Weekend/part-time staff is absolutely unhelpful.

Friendly. The doctor explained each test and gave a complete assessment of he's findings.read more

I went here because it was close by. Staff were nice and very personable. Doctor is very…read moreknowledgeable. Would recommend to others!!

I walked in with the intention that I was going to have a bad experience like last year. However,…read morethis time I went I was blown away from the amazing customer service. The only thing I wish I could've changed was my appointment time because I had to wait a little bit; however still the service was wonderful and the staff and doctor was kind and not scolding me! I was treated how I wanted to be treated! I cannot wait for the next appointment! Thank you guys for being awesome and helping me find a new pair of eyeglasses too!

When glasses arrived they were the wrong prescription. They took no responsibility for their error…read more Manager was unapologetic.

Though this place is small private clinic, the service is just as good as the bigger chain eye…read moredoctors (perhaps even better). Not that I've ever hated eye doctors, but the ones I had in Oklahoma were never the most friendly people. The second I walked into Memphis Optical, I knew I had an eye doctor for the rest of my college life. The staff were all really friendly, and the doctor had a good working knowledge of everything, and even told me some things that other eye doctors had neglected to mention in the past. The only thing I'm a little uncertain about it the price. The service was great, but after I got my new glasses and some contacts, it did seem a little over what I was used to paying. No biggy, though. I'd rather pay a little more and have my eyes looked after, than pay less and risk getting someone who doesn't know as much.

From the owner: eye glasses for all including petite people- strong Rx- great prices- contacts- bring in your Rx…read more-over 2000 frames in stock-frame less glasses

Jackie (the manager) and her staff are very kind and helpful. They want to ensure that you love…read moreyour frames and that they're a good fit for you. They have an exclusive selection of frames that I never see anywhere else, including luxury brands. I've gotten my frames here for the past few years and the customer service has been consistent.

My family and I have been patient with this group for almost 20 years. Please select another…read moreprovider as this group is crazy expensive and customer service is extremely unprofessional. They are running claims fraudulently against your benefits. The Office Manager said verbally to me in their office (after identifying that we have a new provider); we can see you today if that's the problem. If the claim was submitted as a legitimate claim then how was she going to be able to see us during the same benefit year? Again stay away from this practice to avoid misrepresentation of legitimate services.

They take care of me from start to finish (front desk to eye…read moreexam room) Thanks for caring.

I have been very impressed with this business. The optometrist, Matthew Crackle, DO, is an…read moreexperienced and pleasant professional. The team of two women who run the front office, Marlena and Odilla, are highly competent. Their combined people skills, administrative savvy, and knowledge of the optical and contact lens business is very impressive. A patient is in good hands with Crackle Vision Center. Their location at Trinity and Germantown Pike is convenient. I recommend them to anyone with eye care needs.

I had a very good experience here and at the optometrist next door…read more I'm not from Memphis, so finding an eye doctor was stressful, especially since it had been YEARS since I'd last gotten my eyes checked. I ended up coming here because it is close to my home and work, and everyone was kind and helpful. I have a strong prescription, so I did have to wait for my glasses to come in. They called me when everything was ready, and adjusted as needed. When I was picking my frames, the women in the store were very helpful. Again, overall, I had a great experience.

Kudos to the entire Visioworks Team at Wolfcreek for EXCELLENT Customer Service! Special thanks to…read morePamela (General Manager) and Josephine (Retail Supervisor) who went over and above to assist me.