Family Practice. Excellent care. Caring doctors. Always a great experience. Travel an hour in…read moreorder to visit with this practice because it is worth the drive!

My family moved here from Florida a few months ago and I was on the hunt for a new PCP. I came…read moreacross Dr. Knapp on Google and he had amazing reviews so I gave his office a call. Hillcrest Family Practice was such a pleasant experience. First of all, I had labs drawn prior to my first visit and I believe Legra (spelling) took my samples and I dont think I have had anyone better draw the labs. She was simply the best! The front office staff is super friendly and I have not had to wait longer than 5 minutes to get in to the waiting room to see the Dr. Dr. Knapp is thorough, friendly, informational and professional. I am so glad that I decided to give this practice and Dr a call!

It takes me so much time and effort to convince my father to see a dr. This lady single handedly…read moreset me back 10 years of progress because she wanted lunch. My dad was hospitalized with the pneumonia last year in the ICU. Fast forward till yesterday. My father hasn't eaten since Thursday of last week. He can't breathe. He's done nothing but lay on the couch because he's scared to get up and not be able to breathe. He has oxygen for he's running out. I finally convince him to see the dr. We normally see a much better dr at the practice but she was busy and he needed to be seen. So we accepted this lady. Appointment was at 11. We didn't even get called back until 12. Fine, things run behind. But... the lady ran a flu test. Listened to his lungs for 2 seconds. Told him he didn't have the flu. No blood tests, no nothing else. My dad explained his anxiety about not being able to breathe and explained the hospital had given him meds last year to help him relax when he can't breathe. He brought that up top this lady and she acted like he was a drug addict. When the flu test came back negative she was just gonna let him go home. He explained again how bad he felt. She kept trying to rush him out and gave him a $143 prescription for TamiFLU when she said he didn't have the flu. My father doesn't have insurance. It was obvious she just wanted to get to lunch. Now its going to be super hard to get him top go anywhere else. He still hasn't eaten and still can't breathe. I hope her lunch was good. If something happens to my father. Let's just say its not going to be let go.

Been a patient here for years. The office staff is one of most unfriendly that I have ever…read moreencountered. The "doctors " the most inept I have ever seen. I have avoided this office as much as possible by just going to the local urgent care.

If you are not able to speak English,this place is great. Otherwise go elsewhere! Extremely long…read morewaits, poor doctors who don't know anything, nurses with bad attitudes, can barely speak English. I finally transferred after years of bad service.

We absolutely love Dr Logan! We have 2 dogs and 7 cats and they all go to see him! We even bring…read moresome of our fosters to see him as well. He provides excellent services and the prices are extremely reasonable and fair! He is highly knowledgeable and always provides great education whenever we have a concern or question. We recommend him to everyone!

We just started to attend McCraw Family practice, having recently moved here from Northern VA. I…read morehave to say we've never been more impressed with a doctor's office! Yes, sometimes the wait can be long... but once the doctor sees you, they spend extra time discussing your issues and seem to go above and beyond reaching out to other specialists on your behalf. I felt the treatment was personalized, professional and friendly. Everything a true "family doctor" should be!

I love my Doctor, but the Keystone office staff is terrible. I get nothing but canned responses -…read morethey clearly don't care. Managing prescription refills takes a lot of back and forth. No matter what I message them about in MyChart, the answer is always the same" "Please call the office and make an appointment with an available provider". Gee, Thanks.

After seeing a doctor one time it was clear she wasn't a good match for my needs. When I tried to…read moreschedule with a different dr, I was told that I couldn't change doctors without approval from both the new dr and the old dr. When I said who I wanted the new dr to be, they told me that that dr didn't take interoffice transfers. This tells me that they value dr to dr relationships more than dr to patient relationships, so I'll be staying far away from this place.

Dr.Jason Coben is a wonderful doctor he will sit down and listen to you if you got a problem he is…read morea very caring doctor that really cares about his patients I would recommend him to anybody he is and amazing doctor I've been with him for several years plus his assistant Alissa is amazing to I really love this office

Dr. Coben rocks! This is one doctor that takes his time with you and....he listens to you! He'll…read morealso answer all your questions and then says "is there anything else I can help you with?" That is a remarkable doctor in todays world. I highly recommend Dr. Jason Coben for a family practitioner!

Excellent service at the Internal Medicine clinic. Dr. Betancur and her entire staff is kind,…read morecompassionate, efficient and cheerful. Not one bad visit, not a single time of long arduous wait. The lab has skilled phlebotomists. Find yourself Alegra, if you go there for blood tests. She draws blood without as much as a pinch. Never had such uneventful lab visit.

I've been going to milestone for over 30 years. Always respectful and efficient. Dr Leland is…read morefantastic! I have several chronic conditions and he has always been able to help even if he has to send me to another doctor for treatment. He knows my husband and children on sight. Once I had a ruptured disc and in extreme pain. He sent me straight to have a MRI. Then straight to see a surgeon (there's usually a long time period to receive an appointment).He (his nurse sandra who has become a true friend usually calls) always calls to follow up on my progress. After my heart attack they called the same day I came home. I never notified them. I honestly believe that Milestone is the best in the Upstate. You won't be disappointed.A++++++++++ Tammy D

Office manager and staff have not one shred of empathy for people who have been through losses…read more They are condescending, and have refused me healthcare multiple times today, and are beyond unprofessional when it comes to medical notes. They didn't explain to me at all why my request was continuously denied, these are women btw, you would think they would have a bit more of an understanding when it comes to pregnancy losses, and pregnant women with autoimmune diseases. Anyways, they lost three patients today. This is honestly the very first issue I have had over here so it's really disappointing. I have no issues with the doctors I have seen, ( Dr Pollard and Dr Jones-Moon, who actually did tell me two different things in the situation) but their female nurses and office manager both have awful bedside manner considering their professions. I and my mother spoke to these women today, and they are super caddy and unprofessional. All I needed today was reassurance and an explanation, and for some reason these two things are not within their capabilities as healthcare professionals.

New to this practice and my first visit was great! The nurse who took my blood was professional…read moreand great at what she does - it did not hurt at all. The doctor took her time getting to know me and listened to my thoughts and concerns. Where I don't want to have to visit often, I do look forward to being in their care when needed.

HIGHLY NOT RECOMMENDED. I made an appointment for a simple yearly checkup. However, the billing…read moredepartment mishandled the claim, a fact verified directly by my insurance company. When I brought this to their attention, the billing department continued to act unprofessionally. Because of their negligence and inability to correctly bill a routine visit, do not be surprised if you receive an inflated bill for services you never asked for.