Horribly dishonest owner. RUN, don't walk, away from doing business with David Bombach and Saratoga…read moreHomes. Notice all their other 1 star reviews also. Too many details/problems to list , but working right now on contacting attorney and all the governmental agencies that are relevant. Too bad zero stars isn't an option.

Don't waste your time and money. This is the worst company. I regret buying a home from Saratoga…read more The experience of buying a new home should be a great one, but they ruined it for me. The house was not finished when I moved in. I had workers at all hours of the day coming and going to complete it. Interrupting my work since I work from home. The times that we agreed on were hardly ever honored, they would just show up whenever they felt like it. Trying to get them to fix any issues with the house took so much energy. Here is a few of the issues. I can't list everything because it would take me all day: - My house smelled like sewer for about 6 months. Just imagine that. It took that long for them to find the issue. But of course, it came with months of nonsense, like, "maybe it's your cat litter" among other excuses. In addition, I had to deal with their damn attitude every time they had to come and check as if I was lying about it and inconveniencing them. - In the summer, one of the rooms is extremely hot. They have come so many times and still can't fix it. I closed on my house in March of 2022. It is now January of 2025, but honestly, I have given up. - My driveway looks like sh!t. Even though my real estate agent told them that was very badly made when he did the walk through and they agreed to fix it, I had to fight with them to fix it. But that's typical for Saratoga. They finally agreed to 'fix' it, however, the man that they sent left the concrete wet without any caution tape. Before he left, I asked him to secure the area, of course he didn't and of course people stepped on it. The same man came back to fix it again. This sidewalk fix was ridiculous. It still looks terrible and the layer of concrete this man put is breaking. - There was a leak underneath my sink because they did not install the dishwasher properly. The leak was very minimal, so I did not notice until there was mold. They sent someone to repair it, and guess what, the man covers the mold with a piece of wood. Are you kidding me? - The rock that goes outside the house was only partially installed. The man doing the work just left and never returned. Called Saratoga and told them this was never finished. They sent someone else to finish. By this time, it was already about 5 months after I closed on the house. The rock started falling off after a year of closing on the house. They had the nerve to tell me it was not covered because it was after the year. Yes, but you did not finish the work until about 5 months after I moved in. Again, had to fight with them to get it fixed. - In July of 2024, a pipe underneath the concrete broke causing water damage to 2 bedrooms. The pipes only have 2-year warranty. Unfortunately, this happened 5 months after the 2 years. So, I am SOL. The thing is, this should not be happening on a home that's 2.5 years old. I had put a bad review a while back, but they agreed to fix the driveway and AC if I took it down. Well, I did, but they did not keep their end of the deal. AC is still not fixed, and driveway still looks terrible. And now I got to deal with water damage from a broken pipe. So no, they deserve every bad review they get. In addition, they should be fixing their mess regardless. They should not be asking people to remove a bad review. I will finish this with something I thought was hilarious. Saratoga had the nerve to send me a letter asking me to refer friends and family. My friends and family know of all the issues I've had. I would never refer anyone to them! I guess they are desperate for buyers. What they should do, is make it right for those who they have harmed, instead of asking for referrals. I have not even gotten an apology from them. I hope this company disappears and they get everything they deserve for taking advantage of people.

So KB is the Same as Reliant Property Management. They just changed names. I had rented one of…read moretheir properties a few years back. BEWARE! The realtor had originally showed me the property, and explained that the owner was a rather rich guy from California and that, Reliant Property Management was just managing the property. So I leased the property, and the second year, Reliant said that the so called owner was going up 23% on the rent. Then I asked my boyfriend to help me do some research, and what we found out was pretty shocking. So we found out that so called Reliant Property Management is just a shell company that collects rent for a local El Paso realty company, and the so-called property owner (Is not a rich guy from California), he is just the owner of that realty company here in El Paso, Tx. His name starts with a "G", so I will leave it at that. So Mr. "G" just buys up run down places, fixes them a bit (poorly), and then just charges premium rental rates and has his shell company, Reliant, collect the rent for him. The other shocking thing is that I saw one of his employees at a club a few weeks back, and she stated that Mr "G" is actually working behind the scenes with other El Paso property owners to raise average rental rates way up high in El Paso at the same time. That is called price fixing, and is very illegal. So we have reported Mr "G" and his shell company and illegal operation. Stay far away from any property leased by Reliant Property Management. Also, just to note that Reliant (Really, Mr. "G") will also get started on your lease renewal, late. He will wait until there is about 5-10 days left under your old contract, until he will issue you the actual new contract to sign, (and besides the huge 20%+ rent increases that he will notify you about 2 weeks earlier, with the unofficial renewal, he likes to also make some strange additional requirements / demands, (which are alterations to your original lease), that he only gives you 5-10 days to decide on (as he does not include these changes with your earlier rent renewal quote / proposal, and If you think about it for a couple days, and don't like his strange lease alterations, and tell Reliant that you do not agree to the new lease with them, then Reliant (Mr. G) will want you out immediately in the 2-3 days that you have left on your old lease, and (Only a day after, he will initiate an eviction) (Even through he wants a 30 day notice, if you want to initiate an end of a Renewal with him, he wants you out in just a couple of days), which is also illegal. He uses Reliant to institute these illegal activities for him. So if you own a property, avoid them to manage your property, and if you are a person / tenant seeking a place to live, definitely avoid them. The only reason they have close to a 5 Star average on Facebook Reviews is because of course you have to be added as their friend, before they allow you to add a review on Facebook. Their Yelp shows their real colors, is about a 3.0 (while still stuffed with many False-Positive Reviews. Their staff of course tries to contest each bad review by trying to have one of their friends add a new positive review. Without all of the phony good reviews their Yelp would be about 1.2 Stars.

Anything to make the sale…read more BUYER BEWARE I had an agent that talked a big game. She showed me house after house. Her go-to- phrase was "Don't worry, it will be fixed before you move in." WRONG I used a VA loan to purchase the house. When I moved in, it was in worse shape than when it was shown. Windows never got repaired. I'm still missing a gate to the back yard. On top of that, as I started to use the house, I discovered more and more things wrong. She quickly passed the responsibility off to the seller (that's a whole other issue) and even threw her own handyman under the bus. If you choose to use this company, make sure that all of the utilities are turned on and you inspect EVERYTHING before you put ink to paper. Make sure your agent does all of the things that they say they will do! It could end up costing you a lot of time, money and heartache if you don't!

I made the very unfortunate mistake of inquiring about a property via Zillow and have been getting…read moreharassed by this business ever since. I've asked them to stop contacting me and they have continued emailing and trying to contact me.

We have been very unhappy with our decision to use Summus Realty to purchase our home. Our agents,…read moreJesse Loya and Gianna Yanez, were inexperienced and we now find ourselves in our new house for over 2 months without the repairs from the seller being done. I have called their contractor numerous times, have called the realtors, and nothing. I would not recommend this company.

Tom was the property manager for my house. It was often difficult to reach him and the payment from…read morethe tenant was not always distributed on time even though the tenant promptly paid at the beginning of the month. When the tenant left this year, there were several things that were damaged. If Tom had been doing his inspections regularly he should have notified me so the tenant could be held accountable. I was left with nearly three thousand dollars in repair costs. I promptly fired him and hired a more professional organization.

I have used Tom Wiggins, owner of El Paso Rentals and Realty, as my Property Manager of 5902…read moreRedstone Mesa Court, El Paso, Texas, for almost 5 years and still counting. I am totally pleased with Tom's ability to keep my house continuously rented with quality tenants who know how to properly maintain it. Tom knows his business and is a no nonsense guy. He holds the tenant reasonably accountable for any damages beyond fair wear and tear. Consequently my house is in the same excellent condition as when I left it. Tom is a man of utmost integrity and professionalism. He is very personable and a great communicator. He keeps me fully apprised of any problems with my house in a timely manner. He also responds promptly to any questions that I have. I highly recommend El Paso Rentals and Realty to professionally manage all of your house rental or purchase needs. C. Enright, Homeowner

Find somewhere else live. They are fake, take money, and have way too many people view a rental,…read moreand just to charge the $35 application fee. They use this as a way to make several hundreds of dollars! Very disappointing! Go elsewhere.

DO NOT RENT If I could give 0 stars I would, my house is a…read morejoke. Microwave sounds like it's gonna explode, fridge constantly leaks, slanted kitchen floor, mold on siding, dangerous railing. I could go on but I won't, also I have only had very rude encounters with my landlord and have difficulty getting tasks taking care of. Please help me by putting them out of business by taking yours elsewhere. Thank you.

Jessica fell sick, and as the conscientious person that she is, enlisted her husband, Joe, also an…read moreagent and contractor, to call me back. Her husband Joe was fantastic, walked me through the comps sold near a family home, gave me an estimated 'sell-price' range that served as an important guideline for me and my family. I'm grateful for his assistance and Jessica's encouragement. Joe also offered to join a family Zoom call to answer my fam's questions. Amazing and almost unheard of.

Jessica and her Assistant Valeria Uribe were and are the most ethical, responsive, accommodating,…read morerealty Agents I've ever had the pleasure of working with!! I'm an out of state homeowner in El Paso and was searching for a local realtor to help me sell my house which was in utter disarray. I contacted several realtors and of that only 2 responded. Jessica and one other. The other "Ran" away after I advised o wanted to sell "as is", not enough commission I'm guessing. When Jessica contacted me and saw the home, I have to admit I thought she was going to run as well. However, I was totally wrong!! She explained her strategy and ideas and she started working her magic. During the process I took notice of the outstanding qualities she brings to her clients. She is ethical, aggressive when she needs to be, communicates regarding the processes and reps as they occur, good and not so good. Plus periodically her assistant Valeria would take her place in order that communication was steadily and consistently flowing. An issue arose with a potential buyer and Jessica really showed her client customer service by protecting my interests. Needless to say, I took time to offer details of my experience with Realtor Jessica Ortiz because sometimes good reputable services are difficult to find. So with that said, if you're selling or buying a home in the El Paso area, if you contract with Jessica Ortiz and her assistant Valeria Uribe, your interests, wishes, and real estate needs will absolutely be a top priority for these 2 professionals!!

I had a really great experience working with Carlos! He was very efficient and professional! I got…read morea quick cash offer on my house and the process was smooth and painless. I HIGHLY recommend!

From the owner: "I Need To Sell My House Fast El Paso!"…read more We Buy Houses Anywhere In El Paso And Surrounding Areas, At Any Price. Check Out How Our Process Works. We're Ready To Give You A Fair Offer For Your House. If you want to sell house fast in El Paso... we're ready to give you a fair all-cash offer. Stop the frustration of your unwanted property. Let us buy your TX house now, regardless of condition. Avoiding foreclosure? Facing divorce? Moving? Upside down in your mortgage? Liens? It doesn't matter whether you live in it, you're renting it out, it's vacant, or not even habitable. We help owners who have inherited an unwanted property, own a vacant house, are behind on payments, owe liens, downsized and can't sell... even if the house needs repairs that you can't pay for... and yes, even if the house is fire damaged or has bad rental tenants. Basically, if you have a property and need to sell it... we'd like to make you a fair cash offer and close on it when you're ready to sell.

I am so happy that we decided to work with Lozano realty group to help us find our home in EP…read more Cecy our realtor, was very attentive and so helpful. We never had any issues and she was always there for us whenever we needed her. Definitely recommend this office if your in search of a home!

We are new in town and we are very happy that we got to work with them. They are very attentive and…read moresuper helpful. Robert Lozano was the one that helped us with everything we needed. Highly recommended!